Imagine yourself staying in one of the most expensive hotels in New York City and spending the night sleeping on the floor. Well, that's what I did.
My wife, son and I spent one night in a spacious room on the 21st floor with an unobstructed view of a skyscraper under construction. We didn't care about the view. Our room was clean and spacious. However, it was anything but a "wow" experience.
First, I noticed that the time on the clock radio was off by several hours. There weren't instructions on the clock that described how to change the time. The concierge on duty told me that someone would "take care of it." That didn't happen, later, we discovered that the television remote was partially inoperable. Oh, and then there is the exorbitant daily charge for WIFI access. Seriously, that is the kind of cheesy gambit I'd expect at a one-star hotel. These were cumulatively minor inconveniences. It was the quality of our mattress that degraded the experience. It was anything but firm; the floor was frankly more comfortable.
The hotel's location can't be beat; it is in close proximity to Rockefeller Center, Central Park, MOMA, and the epicenter of New York's most extravagant shopping district. We had fantastic dinner at Chola on East 58th and a quintessential NYC breakfast at Ess-a-Bagel. (Following the suggestion of a friendly staff member at Ess-a-Bagel, my wife and I dined al fresco at the outstanding Greenacre pocket park on East 51st Street.)
We found the hotel staff, other than the underwhelming crew manning the registration desk, to be worthy of The Palace Hotel's heritage.
- Official Description (provided by the hotel):
- The New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel’s collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan’s most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated Towers suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city’s signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick’s Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more less
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- Also Known As:
- New York Palace Hotel
- New York City Palace Hotel
- Palace Hotel New York
- Palace Hotel Nyc