Now that we are 'old and married' (35) we decided to venture away from the hustle and bustle of Times Square and seek a new hotel of choice and the New York Palace certainly did not disappoint. From the courteous staff on the front desk, to Don the porter, the wonderful housekeeping staff and the vibrant and friendly welcome in the Pomme Palais (hotel bakery) I cannot fault the reception we received. It was a late honeymoon trip and we were greeted with a bottle of bubbly upon our arrival in the room. A nice little touch that makes all the difference.
The refurbishments we saw had been carried out to an extremely high standard. I cannot say for definite that we were in a refurbished room (12th floor) but the decor and bed linens were of a high standard, certainly matching and often exceeding the four and five star hotels we usually stay in on our travels. Towels were plentiful and the Molten Brown toiletries were restocked every day. Take note, Westin. I appreciate Westin is attempting to save the environment with minimal towel changing and minimal toiletries but while I am paying top dollar for it I would like to have my room at the same standard as when I checked in every day. Westin should visit the New York Palace if they would like to see how it should be done! The bed was extremely comfortable and pillows plump and plentiful. If you want slick super-modern white minimalism, this may not be to your taste but for classic style and elegance you certainly won't go wrong. The fact that lights and temperature could be controlled from the comfort of your bed with a bedside unit was certainly a bonus. Apart from the Aria in Las Vegas, this is the only hotel of its class we have visited where this has been the case. You can also control the curtains from the Aria's bedside unit but, hey, let's not be greedy! Rooms are also certainly spacious by New York standards.
I read a review where somebody was complaining that the was no coffee machine in the room at a hotel of this standard. Here's an idea. Just ask! In a four star plus hotel, of course they will provide you with one! Our request was met immediately and stocks were replenished whenever I left a note.
The location really cannot be beaten for an easy walk to Fifth Avenue, the Rockefeller Plaza and Central Park. We came looking for a new hotel of choice for whenever we visit New York and our quest has been successful. Well done, New York Palace! We look forward to our future stays with you.
- Official Description (provided by the hotel):
- The New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel's collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan's most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city's signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick's Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi (surcharge) and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more less
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- Also Known As:
- New York Palace Hotel
- New York City Palace Hotel
- Palace Hotel New York
- Palace Hotel Nyc