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“Great Service, Excellent Location” 4 of 5 stars
Review of Hotel 31

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Hotel 31
2.0 of 5 Hotel   |   120 East 31 Street, New York City, NY 10016 (Manhattan)   |  
Hotel amenities
Ranked #229 of 458 Hotels in New York City
Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great Service, Excellent Location”
4 of 5 stars Reviewed July 23, 2014

We booked five nights at Hotel 31 in July 2014. It was a great stay in all. The staff were very helpful and after having requested a room change with a very positive result (we could still see the Empire State from our window) we decided to book another four nights. The old world charm of this building is authentic and tidy. What I mean by that is, very clean! The shared washrooms were not a problem as most of the time you could get into one if needed, if not we just went up or down a flight of stairs. We will be back if we should find ourselves back in NYC anytime soon.

Room Tip: Ask for a room facing the Empire State Building, I could see it from my pillow at night!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,085 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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English first
Austin, Texas
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 23, 2014

I had a delightful stay. Hotel 31 is a genuine bargain in very high-priced hotel market. My room was small but clean, well-kept, comfortable and quiet. The hotel has pretty decent, free wi-fi. The shared bathrooms were very clean and nearly always available. We could have used a couple more towels per day, but otherwise, I was completely satisfied. The hotel is in a safe neighborhood conveniently located to the subway and a variety of excellent, affordable restaurants. The front desk was helpful in reserving transportation back to the airport. It was a pleasure staying here and I would definitely return.

Room Tip: Rooms on the upper floors are less likely to have street noise.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 21, 2014

We recently stayed at this hotel for 7 nights. 7 horrible nights.
I can forgive that the rooms were:
- tiny if not miniscule
- filthy
- literally held up with tape
- poorly lit
- poorly cooled
- had a tv smaller than a match box with a remote that doesn't work.

I get it. It's just a place to sleep.

What I cannot forgive is them throwing out bags of shopping (both personal and gifts) which were placed on our suitcases. When I approached the staff at the desk I was barely acknowledged and there is no way the man could care any less. After us (and the poor, humilated maintenance man) on our hands and knees going through their garbage bags in the stuffy basement, some items were recovered. With at least $75 worth of things not found and no mention of any compensation or even an apology with staff refusing to get management to contact me prior to checking out less than 12 hours later.

The only decent part of this hotel stay was the coffee shop on the next block.

Don't put yourself through this. Ever.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 11, 2014

A reasonable hotel at a reasonable price for New York. Good location and very helpful staff. Very clean. My room was a small double but fine for one person. Shared bathroom proved not as much of a problem as I had thought. Not star luxury but fine for a few days sightseeing.

  • Stayed June 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 4, 2014

Just what like everyone's saying in the reviews (if not all, majority), Hotel 31 is a very convenient & a safe place to stay. Its strategic location will take you immediately to nearby subway stations & eating places (whether easy to grab foods or posh ones). Must-see landmarks like Empire State Building and Times Square, to name a few, are reachable by foot. If you’re on budget, there’s DUANEreade shopping and drug store to grab breads, fruits, drinks, toiletries, medicines, etc. The cosi Café and Café Guy & Gallard are just at the corner of the street for a nice breakfast/coffee cravings. For Starbucks lovers, it will not be missed as it’s only across the road. In one of the corners, you’ll also find pizzeria resto. Save the jap food cravings as Umi Sushi is a doorstep away from the hotel! On bathroom sharing, firstly, it’s always unoccupied. So it’s always free to use! Secondly, cleanliness is maintained that it looks like it is being cleaned every after every guests used it! I got a small room that met my basic needs (electronic safe box, TV, air condition, iron, towel). It comes with toiletries too. With European interior design, expect wallpaper around and dark furniture. I didn’t have concern with night sleep as well as the environment is quiet except for the air condition when running that produced a little noise but this didn’t bother me at all. As I’m enjoying my stay, I extended an extra night & the hotel manager was very helpful to confirm immediately that he’ll reserve the room for me. The hotel kept my luggage after I checked out on last day as I still have time to go around before I headed to the airport. Btw, to those who are first time travellers to NYC, the cheapest way next to the subway train from airport to midtown Manhattan & vice-versa is by shuttle bus. Look for ticket agents of NYC airporter. It’ll cost you only $16 (one way) direct to your hotel. Thanks for the nice stay Hotel 31!

Room Tip: If possible, choose a room facing the street for viewing.
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel 31

Address: 120 East 31 Street, New York City, NY 10016
Location: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#20 Best Value Hotel in New York City
#192 Business Hotel in New York City
#225 Family Hotel in New York City
#244 Romantic Hotel in New York City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel 31 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
31 Hotel New York City
Hotel 31 New York

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