Don't be fooled by the entryway that boasts an at least double story high glossy door. While the reception, bar and lounge area is impressive and swanky the standard queen room I stayed in was minimalist, to be polite. Upon entering there was barely enough room to step into it before coming up on the bed. We could not locate the light switch which was hidden behind the open door and a foot lower than where you would normally feel for one. There was no more than a foot of space between the foot of the bed and the wall, and even less where the tv screen protruded. I had to walk sideways with my back to the wall hunching over and placing my hand on the bed to get from one side to the other. And I am not a big girl, even with my 7 1/2 month pregnant belly. There was very little space to put bags so that we did not have to step over and around them. The room was too hot - 75 even though the thermostat was set at 72 - but the oversized bathroom that could have been scaled down to allow more space in the bedroom was freezing, apparently from a large drafty window directly above the inefficient heater. Aside from the normal and somewhat expected noise from the streets (sirens, horns, screaming drunk people at 2 am) the dysfunctional fire door located 2 inches outside our room door did not shut properly and creaked very loudly every time someone went through it. After giving up on trying to get any more sleep I arose and my attention turned back to the bathroom...The shower (no bath) was large and nice looking with its all-tile floor and walls and sleek floor to ceiling glass divider. The shower head was one of the better ones I have found in hotel rooms. But there was nothing other than a wire soap holder bolted in the corner so shampoo and other bottles had to be placed on the floor. The glass divider only covered half the length of the shower and was immobile. This meant you had to get in the shower to turn it on and get hit with the cold water before it warmed up. I have come across this shower door design in Europe and believe me, it does not work. As soon as you step into the water it bounces off and sprays out the open side. This one did so much that a large puddle started forming and creeping towards the wall where the heater was located and I had placed our toiletry bags so they would warm up and the products would not be frozen. The bathmat was completely soaked by the time I got out. The towels (total of 2 provided) were small and scratchy. This is not exactly my idea of luxury, or even convenience, certainly not by NYC standards. I had reserved the room through a deal on Vacationist and even with the discounted rate paid a total of $171. At this cost I was disappointed to say the least. I could not imagine paying full price for an experience like this...
- Official Description (provided by the hotel):
- King and Grove New York (formerly hotel LOLA) in the heart of New York’s fashion and design district. Located in the heart of one of Manhattan’s fastest growing neighborhoods, making it the ideal destination for business and leisure travelers alike. Just blocks from The Empire State Building, Bryant Park and The Fashion District, the area surrounding Madison Square Park is also host to some of New York’s trendiest new boutiques, restaurants and bars.The 276 recently restored guest rooms offer exceptional comfort with plush bedding, sleek and spacious bathrooms, and luxury amenities. King and Grove New York is a great base to explore iconic neighborhoods, such as The Flatiron District, Gramercy Park, NoMad, Union Square, and The Village. All 276 bedrooms and suites are freshly renovated and feature beautiful sleek and spacious bathrooms. King and Grove New York offers complimentary WiFi and every room has plush down duvets, and 300 thread-count bedding as well as HD flat-screen TV's, and iPod docking stations. ... more less
- Reservation Options:
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