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King & Grove New York: Traveler Reviews

4.0 of 5
29 East 29 Street, New York City, NY 10016 (Formerly Hotel LOLA) (Manhattan)
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King & Grove New York
Ranked #238 of 433 hotels in New York City
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303 reviews from our community

Traveler rating
    105
    128
    48
    17
    5
See reviews for
Families
35
 
Couples
114
 
Solo
23
 
Business
52
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Mullingar, Ireland
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
56 helpful votes 56 helpful votes
“iPad & iPhone that wasn't to be”
3 of 5 stars Reviewed January 22, 2013 via mobile

Check in ruined my stay .. Why I here you ask, i paid in advance almost 1 year in advance and on checking in another 1000$ was processed from my card, I don't have visa credit so it took the money I had Pre loaded to buy an iPad and I phone. I traveled with children and wife so all I had was cash left and this left me with no back up.

On informing staff they informed me it would be returned in 3-4 days .... Just in time for me to arrive home.

Bar in hotel is now open and I think it's 1700-0000

Pros to hotel are many such as

Location
Family room is like an apartment
Clean
Clean towels every day
Safe in room
Crooked knife accross the street (30)
Nicest beds ever
Bathroom is huge
Tv is hd (traveled with kids)
Free fast wifi

Cons

5$ charge to print
Account been debited extra 1000$

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 18 more reviews by Dartheboy for New York City
Ask Dartheboy about King & Grove New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingAndGrove, Front Office Manager at King & Grove New York, responded to this review
February 1, 2013
We are glad your family enjoyed the time together in NYC! We appreciate the great review you wrote about us. Our beds are REALLY comfortable and our Housekeeping team is unmatched in the NY area. However, our apologies for the slight billing issue you have experienced with us. We look forward to your return in the very near future.

All the best,

Michael Hillier
Assistant Front Office Manager
King & Grove New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Robbinsville, New Jersey
2 reviews
3 helpful votes 3 helpful votes
“Beautiful room, excellent stay!”
5 of 5 stars Reviewed January 21, 2013

I'm from New Jersey, so my opportunities to stay overnight in NYC are few and far between. My friend and I had plans to go to a party in the city in the early evening and decided to make a night of it by staying over. We booked our room on Expedia and got a fantastic rate (read: more than $100 off the room rate if booked directly through the hotel) on a Standard Queen room at King & Grove New York. When we arrived we were promptly attended to at the front desk and given our room assignment. The lobby and lounge area immediately gave me the impression that I was in a hip New York hotel. When we arrived at our room, we found it to be immaculate, a decent size, and very well appointed. The bed was comfortable and there was plenty of space, although if I were staying for more than one night I might have upgraded to a slightly larger room. The bathroom was enormous and beautiful and modern. Although we didn't use the television, it looked nicer than the flat screen I have at home. There was also a full length mirror, a desk, and a safe in the room's tiny wardrobe.

The only complaint I had was that the shower was European style, meaning just a half glass partition and no door, which made it difficult to keep water off the tiled bathroom floor. It looked great, but could be potentially hazardous if you slip and fall on the wet tile. A larger bathmat might be a good idea. That's really not much of a complaint, just an observation, and if that is all the negatives that I can come up with, they've obviously done very well. We had a minor hiccup when we left in the morning and found a bill for $105.00 even though the room was prepaid and there were no incidentals. We went to the front desk to investigate and were told that it was a computer error and were assured nothing would be charged to the card (which it wasn't: I checked).

I will absolutely make King & Grove my go-to for overnight stays in the city, and I'm already trying to think up ways to get back there soon (not an easy feat when home is just an hour-long train ride away that costs only $30). Great place to stay! Loved it!

Room Tip: If you are staying for more than one night, book the Superior Queen Room instead of the Standard Que...
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask WannaTravelMore81 about King & Grove New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingAndGrove, Front Office Manager at King & Grove New York, responded to this review
January 23, 2013
We appreciate the excellent points made about your recent stay with us at King & Grove New York. Our rooms are gorgeous and the lobby is incredibly inviting. Our housekeeping team is of the best caliber that NYC has to offer and the staff is friendly and accommodating. We are happy to hear you enjoyed your time in NYC and look forward to your return in the very near future!

Warm Regards,

Michael Hillier
Assistant Front Office Manager
King & Grove New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Good Hotel - Good Location”
4 of 5 stars Reviewed January 21, 2013

Had a nice double room for my stay. No view as it looked out on another building but this was not an issue. TV and internet was good as were the iron/board etc.

The location of the hotel makes up for the lack of ammenities inside. The lobby bar did not have a licence during my stay and I got the impression the hotel wasn't quite finished.

Staff were very helpful and friendly.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask bilbo57 about King & Grove New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingAndGrove, Front Office Manager at King & Grove New York, responded to this review
January 23, 2013
We hope that your business trip was a successful and productive one! We appreciate the nice comments about our room. Our liquor license has been restored since July and the bar is open for business. If I may add, our bartending team is simply fantastic. Our location is perfect, and our team provides outstanding King & Grove service. We look forward to your return!

All the best,

Michael Hillier
Assistant Front Office Manager
King & Grove New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“comfortable”
5 of 5 stars Reviewed January 19, 2013

very comfortable. very polite and friendly staff that were able to help with all our enquires. easy to find and exactly what we wanted. again very comfortable bed and great sleep. will defintely use this hotel again. reccomended

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Phil W about King & Grove New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingAndGrove, Front Office Manager at King & Grove New York, responded to this review
January 23, 2013
We hope the two of you enjoyed your time together in NYC! Our beds are REALLY comfortable and our staff is extremely friendly and helpful. We appreciate the kind review and look forward to your return!

All the best,

Michael Hillier
Assistant Front Office Manager
King & Grove New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Would I stay here again... ABSOLUTELY!!!!!”
5 of 5 stars Reviewed January 18, 2013

On my most recent trip to New York, I found a hidden gem, King & Grove. The location is perfect, the interior is so chic, and the elevators were always available (perfect if you've been walking all day and want to get up to your room as soon as possible). The price was unbeatable, and though I didn't have a lot to do with the staff, they did seem very accommodating.
I can't express who great this place is.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Claireehowson about King & Grove New York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingAndGrove, Front Office Manager at King & Grove New York, responded to this review
January 23, 2013
We are thrilled to hear that your and your friend's trip to NYC was enjoyable! Our central location in Midtown Manhattan makes getting just about anywhere simple. Our lobby is gorgeous and so is the decor. Our staff is second-to-none and the service is unmatched in NYC. We appreciate the great review and look forward to your return in the very near future!

All the best,

Michael Hillier
Assistant Front Office Manager
King & Grove New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about King & Grove New York

Address: 29 East 29 Street, New York City, NY 10016 (Formerly Hotel LOLA)
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
Ranked #238 of 433 hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
King and Grove New York (formerly hotel LOLA) in the heart of New York’s fashion and design district. Located in the heart of one of Manhattan’s fastest growing neighborhoods, making it the ideal destination for business and leisure travelers alike. Just blocks from The Empire State Building, Bryant Park and The Fashion District, the area surrounding Madison Square Park is also host to some of New York’s trendiest new boutiques, restaurants and bars.The 276 recently restored guest rooms offer exceptional comfort with plush bedding, sleek and spacious bathrooms, and luxury amenities. King and Grove New York is a great base to explore iconic neighborhoods, such as The Flatiron District, Gramercy Park, NoMad, Union Square, and The Village. All 276 bedrooms and suites are freshly renovated and feature beautiful sleek and spacious bathrooms. King and Grove New York offers complimentary WiFi and every room has plush down duvets, and 300 thread-count bedding as well as HD flat-screen TV's, and iPod docking stations. ... more   less 
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