Booked two nights through the hotel's web site for my niece's wedding. The entire party is staying at the hotel. Took the "best rate." My flight got cancelled after a 12 hour delay at the airport, keeping from making it to NY entirely. Called to cancel for the second night, but was told that I had booked on a nonrefundable rate. No refund, no offer of a credit for a later stay. Two lessoned learned. Read the rate restrictions more carefully, and never, ever, stay at the the Hotel Indigo Chelsea, or at any of the Intercontinental Hotels Group properties (Intercontinental, Crowne Plaza, Holiday Inn, Staybridge Suites, or Candelwood Suites).
- Official Description (provided by the hotel):
- Imagine, a 100% smoke free sophisticated boutique hotel whose focus is delivering guests peace, serenity and renewal. Quite deliberately the Hotel Indigo New York City-Chelsea has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a 24-hour fitness center and a world class restaurant. Hotel Indigo New York City-Chelsea, located in the heart of Manhattan, provides convenience to dynamic shopping, the lights of Broadway, vigorous nightlife, and art galleries.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Curl up in our over-sized beds with plush bedding, duvet covers and plenty of fluffy pillows. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Relax and enjoy our exclusive restaurant for cutting edge cuisine or grab a delicious roasted latte. ... more less
- Reservation Options:
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