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“Issue resolved very professionally” 4 of 5 stars
Review of Carvi Hotel New York

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Carvi Hotel New York
3.0 of 5 Hotel   |   152 East 55th Street, New York City, NY 10022 (Manhattan)   |  
Hotel website
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Hotel amenities
Ranked #122 of 455 Hotels in New York City
Washington, DC
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Issue resolved very professionally”
4 of 5 stars Reviewed December 27, 2012

We stayed at the Carvi Hotel a few months ago, and had an upsetting issue with the hotel manager, which was not handled properly or professionally at the time. After writing a review on Trip Advisor about our bad experience, the owner of the hotel contacted us and resolved the issue with the utmost professionalism, courtesy, and grace. The hotel is located in a great part of the city. Our room was very clean, and attractively appointed. We will stay there again, thanks to the owner.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Galway, Ireland
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 20, 2012

We went to New York for 4 nights on a pre Christmas break. Prior to going we chose the hotel and then checked it out on Trip Advisor. As a result of this when we arrived at the hotel we knew what to expect. The room was small compared to other rooms we have stayed in but it had a large bed, a wardrobe , bookcase, a bedside table and a set of drawers upon which the tv was on. The en-suit was fine. Both rooms were very clean and tidy. Housekeeping every day and the towels changed every day.Air conditioning in the room. The reception area was very clean and kept well. We had occasion to speak to three different receptiontists and on each time they were very helpful.
Would we stay at the Carvi again ? If we went to New York again we would consider it. Would we recommend it to other people. Again, yes but would state that just because we liked it and enjoyed our stay it does not mean they would.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor P, Owner at Carvi Hotel New York, responded to this review, January 9, 2013
Dear JonFrancisWhite,

Good to hear that you enjoyed your holiday in New York and at Carvi. We are glad that the hotel met your expectations, and hopefully you stay with us again so that the expectations can be exceeded!

Best,
Victor
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2012 via mobile

Stayed here for two nights. Great location! Close to 53 & Lexington subway stop. Very quiet, wonderful beds, linens, and towels. Staff was very, very helpful. Had suggestions and directions for us on travel to Giants game, restaurants, etc. Would definitely stay here again!

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor P, Owner at Carvi Hotel New York, responded to this review, January 9, 2013
Dear Pam C,

Wish I could write a better review myself, wow! See you next time you are in New York!

Best,
Victor
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Wellesley, Massachusetts
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 8, 2012

I only stayed one night for a business trip. But I thought the Carvi was solid quality. It was my first stay but they upgraded my room without an additional charge. The room itself was fairly spacious, modern and well furnished. The hotel staff was friendly and accommodating. It's too bad there isn't a lounge area to get a drink or a snack. But as other reviewers mentioned, the hotel's location is quite central to lots of place to eat. I did use the diner across the street for breakfast. It was delivered promptly. But the quality of the food was so-so. If I had to offer a criticism of the hotel, it's that the walls and floors are not very sound poof. So, you can hear a lot of movement and noise. Whoever was in the room above me was, unfortunately, a night owl and I could hear their pounding footsteps quite clearly. But still, overall, a nice small hotel in a good location.

Room Tip: Ask for the a mezzanine level room ( there are only two). The rooms are bigger.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor P, Owner at Carvi Hotel New York, responded to this review, January 9, 2013
Dear lfc8568,

First off, thank you for the great review of the Carvi! Sorry to hear that the noise from your neighbors bothered you, hopefully we can work on that next time you are with us, don't hesitate to mention that to our front desk staff. The desk staff is also very knowledgable about the city so feel free to ask them about any lounges or bars nearby that would suit you best! See you next time!

Regards,
Victor
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Manalapan, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2012

Small little boutique hotel in midtown. Rooms are clean, bed is comfy but the rooms are small. The bathroom is half the size of the bedroom, but very nice with marble and new fixtures. They offered free wi-fi, the a 10% discount to the diner across the street which I thought was nice. The staff was friendly and accommodating and knowledgeable. Would stay here again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineyard Haven, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 15, 2012

The price was right at this conveniently located midtown hotel. The staff was helpful and sweet,the rooms are small but beautifully equipped and extremely clean. Very comfortable bed with lovely linens, marble bathroom and shower and right in the heart of midtown, but quiet !

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor P, Owner at Carvi Hotel New York, responded to this review, January 9, 2013
Dear VJHMV,

I'm sure Carvi wasn't as quiet as the Vineyard but good to hear that you enjoyed your time in NYC! Thank you for the lovely comments and see you next time!

Regards,
Victor
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Austin TX
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2012

My wife and I stayed at the Carvi from Oct 21 to 25. Reasonably priced room, great location, convenient to 5th Ave, Grand Central, Central Park. This is a wonderful small hotel (less than 50 rooms), very clean, modern style, the staff was very friendly and helpful! No restaurant or bar, but they offer discounts at the Midtown Restaurant across the street, which has a good hot breakfast. Buy beer or wine at any of the drug stores within walking distance and enjoy it on the lovely roof top deck. Be sure to try the unbelievably delicious Mediterranean food at Omar's next door! We will definitely stay at the Carvi again!!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor P, Owner at Carvi Hotel New York, responded to this review, January 9, 2013
Dear jmooreirtrad,

Glad to hear that you enjoyed your time in New York and at the Carvi Hotel! Whether it was for business or pleasure, we're very happy that we made it a good trip for you and your wife!

Regards,
Victor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carvi Hotel New York

Address: 152 East 55th Street, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #122 of 455 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Carvi Hotel New York 3*
Number of rooms: 40
Reservation Options:
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