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“Plus and Minus.............” 3 of 5 stars
Review of Holiday Inn New York City - Wall Street

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Holiday Inn New York City - Wall Street
3.5 of 5 Hotel   |   51 Nassau Street, New York City, NY 10038 (Financial District)   |  
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Ranked #294 of 464 Hotels in New York City
GreenLeadersGold level
Milan, Italy
Top Contributor
122 reviews 122 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
“Plus and Minus.............”
3 of 5 stars Reviewed September 25, 2013

Firstly the plus points......located in the Wall Street area so very convenient for my form's New York offices with 5 minute walk to World Financial Center. Clean and my room was very well serviced each day. The time spent in the hotel was minimal so I did not use the restaurant or the fitness room though both seemed to be working ok.
Now the minus points. I know it is NYC but the cost was fairly expensive and had been hiked up because of the United Nations General Assembly ( though I doubt any of them stayed there ). The room had no refrigerator and at 250 euro per night it seemed an expensively overpriced hotel. Very small ( non existent ) reception area and they cannot call you a cab,,,,but can call a car service which costs 50% more than the taxi fare !!!
I would stay there again but compared to midtown and uptown hotels , I would go elsewhere for the price I paid.

Room Tip: Not the 8th floor............opposite the housekeeping room where they bang around at 6.30 am.
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn New York City - Wall Street, responded to this review, October 11, 2013
Dear 1957Marco,

Thank you for taking the time to post a review of our property. We are so pleased you liked the fine location of our hotel in the area. We would like to apologize for the service you received that was less than satisfactory. We also apologize you were not satisfied with the rates. Prices vary depending on the dates and are competitive within the area. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Thank you for staying and we hope you give us another chance to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare
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522 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Herrenberg, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed September 19, 2013

Spent 5 nights in this hotel. The room was small but clean and well serviced every day! The bed was large and comfortable. The hotel location we found excellent, as it is really close to several sights as well as to numerous subway lines. Eventhough it is in the centre with lots of shops and restaurants in the vicinity, and located even at the corner of the streets, we hardly could hear any noise coming from outside. Air condition functioned really good, too. I only had a billing issue with the hotel, apart from it everything was really great.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, September 23, 2013
Dear guest, thank you very much for your review. I am pleased to know that you enjoyed your stay with us...thanks again and please come back soon.!
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New Delhi, India
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 19, 2013

Great location in the lower east side. Right next to the subway and close to major attractions like statue of liberty, ground zero, titanic memorial, south street seafood. Lots of eating options close by as well! Staff is nice and the hotel is well kept. Good for a short weekend stay.

Room Tip: Get a higher room!
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, September 23, 2013
Dear guest, I appreciate your feedback and support. Many thanks for your review and hope you come back soon.!
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Salisbury, United Kingdom
Top Contributor
119 reviews 119 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed September 14, 2013

This hotel is situated in Down-town Manhattan, junction Nassau Street and Maiden Lane, Very close to Fulton Subway. The reception staff are very friendly and helpful, the rooms are quite small but more than adequate. The beds clean and comfortable.

Room Tip: Two good lifts let you access the top floors, I think about 17 floors.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, September 23, 2013
Dear guest, thank you very much for your review. - I'm glad you enjoyed your stay with us, please come back soon.
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 9, 2013

Stayed at this hotel, whilst in New York for the U.S. Open tennis at Flushing Meadow.
We had one room, accommodating three adults. I have stayed in NYC many times and realise that hotel rooms in this city tend to be on the small side, but our room at this hotel was tiny! We did ask for an upgrade (my husband is a member of their loyalty programme) but no alternative room was available which would accommodate three adults. The room was so small that we wondered if we would fit into the space once our suitcases got in there! However, as we were staying for three nights only, we 'made do', although the morning shower/bathroom rota was a challenge!
However, one aspect of our stay was not as easily ignored. The diner attached to the hotel was rather grimy. The waitress was efficient and pleasant enough, and the older guy, who appeared to do all of the breakfast preparation, were doing their best in less than pleasant surroundings. The decor in there is dingy and the booth we sat in had several dead flies stuck to the wallpaper! I had a dirty, cracked cup and smudged cutlery. The food was ok, not great, but ok. Not a Holiday Inn experience, though.
Think we'll look for somewhere else next time.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, September 10, 2013
Dear guest, thank you for taking the time to review my hotel. Your comments and feedback are well-appreciated. - Regards,
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Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 7, 2013 via mobile

Stayed for 3 nights in holiday inn Wall Street . Location is very central, close to business district as well as 9x11 memorial. Tube stations are close by too.

Rooms are basic but clean and with all the basic amenities. Best thing is an Indian restaurant next to the hotel as I can't live without Indian food for more than 1 day.

Staff is helpful but don't expect much from them, i tried getting early checkin but wasn't entertained.

Overall a good value for money property.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, September 10, 2013
Dear guest, thank you for sharing your comments about my hotel. - I am glad to know you enjoyed your stay and the indian restaurant next to us. They are wonderful.!
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Stafford, Texas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2013

Holiday Inn Wall Street is centrally located to several sites I planned to visit and see. It has been several years since I visited NYC. I had a corner room and it was descent enough for one person. While my daughter and her 2 small kids were in a room with 2 beds. It felt too cramped! Overall our stay was very pleasant. The rooms were clean and well stocked with supplies we needed. The staff were very friendly and very accommodating. At night it is hard to see the hotel. The outside sign light was not on. I plan to stay in this place next time I come to NYC.

Room Tip: Corner rooms are a little bit larger and quite.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, September 10, 2013
Dear guest, thank you very much for your review. - I am glad to know that you enjoyed your stay with us; please come back soon.!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn New York City - Wall Street

Address: 51 Nassau Street, New York City, NY 10038
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Green Hotel in New York City
#222 Romantic Hotel in New York City
#257 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn New York City - Wall Street 3.5*
Number of rooms: 113
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Also Known As:
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