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“Perfectly met my needs” 4 of 5 stars
Review of Holiday Inn New York City - Wall Street

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Holiday Inn New York City - Wall Street
3.5 of 5 Hotel   |   51 Nassau Street, New York City, NY 10038 (Financial District)   |  
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Ranked #291 of 454 Hotels in New York City
GreenLeadersGold level
Baltimore, Maryland
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Perfectly met my needs”
4 of 5 stars Reviewed June 15, 2013

Let's face it, when you go to Manhattan for business or pleasure, unless you are on an unlimited travel allowance, the goal is to find the most affordable place offering great value. I have been disappointed a lot - but not this time. I finally found it downtown -- at the Holiday Inn on Nassau St., no less! This trip was for business at or near the Federal building on Broadway. The hotel was located a 3 minute walk from the Fulton St. subway stop on Broadway and Maiden La., so getting to the office by subway or an easy walk could occur within minutes. Food options were plentiful within the immediate and near immediate walking vicinity, and of course the subway opened up all of Manhattan if more were desired. The bedroom and bathroom were "expectedly" small (what do you expect in Manhattan?) but attractive, well accommodated with free wi-fi (that actually worked on the 14th floor), and a very adequate supply of electrical outlets for all my devices. Housekeeping was immaculate, and service was a delight! The private restaurant (Federal Cafe) associated with the hotel was functional -- (i never eat in hotel restaurants unless there is absolutely no other options), but it did offer a happy hour each day that was fun! Next time when I come into Manhattan with my husband - we'll make a point to come here.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, June 20, 2013
Dear guest,

I cannot thank you for your kind review. I appreciate your feedback, and hope to see you back soon. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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465 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
London, United Kingdom
Top Contributor
252 reviews 252 reviews
51 hotel reviews
Reviews in 86 cities Reviews in 86 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed June 8, 2013

The hotel is well located in Downtown within easy reach of a lot of restaurants. The rooms are comfortable, bathrooms well appointed and breakfast is nice. The bar has happy hours. Free wifi. Happy to stay here again.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, June 14, 2013
Dear guest, Thank you for taking the time to review my hotel. - I appreciate your feedback and patronage!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 1, 2013

The location of the hotel is good. Nearby Fulton St subway station, it takes only about 10 minutes to go by subway to main stations such as Penn Station or Time Square, or half an hour by blue line directly to Howard Beach, where you can change AirTran to JFK. I got the metro 7-day unlimited usage pass (30 USD), so the hotel location is great for me.

Walking distance to 911 memorial site. A lot of restaurants & cafeterias nearby & some of them open until quite late. There's CVS round the corner that I guess opens 24 hours . CVS is a pharmacy but it also sells snacks & drinks. I could get my hand cream & soft drink at 11pm.

Room is very clean & the size is adequate. It got everything such as hair dryer, shampoo, conditioner, coffee machine, iron, TV, free wi-fi, etc. Staff are friendly & polite.

I stayed there for 3 nights & the average price is around 210 USD per night for twin room including tax. I think the price is very reasonable in NYC standard.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, June 4, 2013
Dear guest, I am delighted to learn that you enjoyed your stay with us. Thank you for your kind review and hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechanicsville, Maryland
1 review
5 of 5 stars Reviewed June 1, 2013

We stayed here on May 22-24, 2013 to participate in the American Heart Assoc walk and take in the city. The staff could not have been more friendly and helpful, the room was spotless and the location was great for walking to most finanical district spots. I will warn you not to take advantage to the hotels "one free continental breakfast". The restaurant is private own, terrible food, terrible service and a rip off for the hotel and guest. You get a choice of either a danish, or fruit, or muffin which is a "Sam's club muffin" and they charge the hotel $8 for it and the customer $6.00 service fee and tax. the service fee is charged even if you go and wait 15-20 minutes for them to serve it in the restaurant. We ordered french toast and was served just toast and had to wait another 15-20 minutes for our order. We had to ask for our check three times to get it and start our day. So, stay at this hotel but avoid the restaurant and have a great visit in NYC.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, June 4, 2013
Dear guest, I thank you very much for your review> I have addressed the issues noted with the restaurant ownership to ensure this wont happen again. In addition, I appreciate your kind words about my staff and service provided. Thank you!
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Nashville
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 28, 2013

Our group recently stayed at the Holiday Inn Wall Street for business reasons because of its location. As I stated, it is a very adequate hotel for one night's stay. The lobby is super small, the rooms are very small, but if you are not going to be in the hotel very much, it will certainly fit the bill. We did have one person in our group arrive later in the evening than the rest of us and she was given a room that was already occupied. That was very frightening for her, but the staff took care of the problem immediately.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, May 29, 2013
Dear guest, Many thanks for your kind review. I apologize for the mishap during check-in; however I am glad that my staff was able to rectify it. - Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
4 of 5 stars Reviewed May 24, 2013

Stayed here on 2 separate occasions. Staff are friendly and helpful. Housekeeping did a great job and we are very happy to return to a neat and clean room after each day of sightseeing. Location wise, it's very convenient with many eateries which are all within walking distance. Highly recommended. Easy access to subways. Special mention on the following outstanding staff: Ashley, Angelo and the resident housekeeping team.

Room Tip: O1 series have better views.
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, May 29, 2013
Dear guest,
Thank you for your kind review, I appreciate your feedback! - Please come back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
65 reviews 65 reviews
65 hotel reviews
Reviews in 53 cities Reviews in 53 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 20, 2013

Typical Holiday Inn experience here - helpful staff, comfortable bed, clean room. The building is very cramped, with narrow halls and tiny bathrooms, but this is unavoidable in lower Manhattan. Considering how little space they have to work with, it's nice that the rooms themselves aren't cramped. Small, but not claustrophobic.

Wall Street is a great location for a vacation stay - it's nice to sleep away from the Times Square hubbub, and every major subway line has a station within a 5-minute walk!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Holiday Inn New York City - Wall Street, responded to this review, May 28, 2013
Dear guest, Thank you for taking the time to review my hotel. I appreciate it..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn New York City - Wall Street

Address: 51 Nassau Street, New York City, NY 10038
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#10 Green Hotel in New York City
#217 Romantic Hotel in New York City
#238 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn New York City - Wall Street 3.5*
Number of rooms: 113
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Also Known As:
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