I'd like to be the first to review this place on how they manage during an emergency. Let me just say, I feel like they are family now after we've survived Hurricane Sandy together. My parents & I were evacuated to this hotel from the Water St location. The staff was unbelievably calm & positive during the entire storm & during the power outage. They literally worked non-stop since the evacuation process started - it was amazing to see the same faces night & day for 4 days straight. They opened their restaurant and served coffee, water and cereal for guests & people outside the hotel. Bottles of water would appear outside our door when we woke up. Trash was removed from the rooms every day even though it was chaos outside. They were committed to keeping all guests secure & as comfortable as possible & I am grateful to them for that. I hope all of the people on staff from that week get HUGE bonuses because they deserve it!

The room was well laid out, clean, comfortable bed, quiet. Small hotel with not much of a view from many room probably but a good location for Wall St., South Street Seaport and the World Trade Center, Sept. 11th memorial. The front desk staff were friendly. There were 2 computers for guest use in the (tiny) lobby and another type of kiosk. There is a restaurant and room service, neither of which we had time to use. Check in and check out were very easy. Shampoo and soap provided.

I stayed at this hotel on Wednesday, October 24th. We checked our luggage that morning as our rooms weren't ready yet. The staff were very friendly. When we returned later that day, our rooms were ready, again friendly staff and check in was fast and efficient. I was on the 2nd floor. When I got off the elevator I almost thought I was on a service floor because there were about 8 vacuums lined up in the hallway. Not so appealing and was worried about what my room would look like! BUT the room was fine. Clean, small, but sufficient. The hotel is very convenient to the Staten Island Ferry, shops, restaurants/bars, fast food, subways, etc. There really isn't anything you can't find in this area! Its also a very safe area day & night. A lot of police presence due to it being in the financial district. The freedom tower is very close. Close to Century 21 shopping (I wasn't impressed with the store though). When I was checking out the next morning I walked out of my room to the same old vacuums and piles and piles of clean towels blocking the hallway (I couldn't fit my suitcase past them). My recommendation to management is to ask cleaning staff to put their supplies out of the way of guests and out of view (not pleasant to look at). The hallways are very narrow as it is without adding clutter to them. The breakfast was minimal but nice for a NYC hotel to offer. The waitress was overwhelmed and a little rude due to it being so busy. I would stay at this hotel again if the Millenium is not available (the rooms are much larger for the same price).

We were able to get a good deal through Priceline and were impressed with this hotel in the financial district. Just blocks from NY stock exchange where we had a great walking tour. I would stay here again as the staff were friendly and informative in regards to getting around Manhattan