I'd like to be the first to review this place on how they manage during an emergency. Let me just say, I feel like they are family now after we've survived Hurricane Sandy together. My parents & I were evacuated to this hotel from the Water St location. The staff was unbelievably calm & positive during the entire storm & during the power outage. They literally worked non-stop since the evacuation process started - it was amazing to see the same faces night & day for 4 days straight. They opened their restaurant and served coffee, water and cereal for guests & people outside the hotel. Bottles of water would appear outside our door when we woke up. Trash was removed from the rooms every day even though it was chaos outside. They were committed to keeping all guests secure & as comfortable as possible & I am grateful to them for that. I hope all of the people on staff from that week get HUGE bonuses because they deserve it!
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- Also Known As:
- Holiday Inn New York City - Wall Street Hotel New York City
- Reserve Hotel New York City