Our visit to "Finestra" was probably the most horrible experience ever!!! It was like a bad dream, how could it be real? We ordered our meal, being only the second table with people at 9:00 at night..."the busy time in NYC...but not this restaurant"....suddenly the front door was opened...the cold air rushed in. My father, innocently asked.."why is the door opened"??? An extremely loud, large, scary man, screamed, with a very distinct accent, some very rude, threatening words...yelling at us.."who are we to ask why the door was opened"???? He continued to scream, rant and rave...Our waitress, mortified with his rude, threatening behavior, came over to us...to try to apologize, We asked..."who is this man"...and to our surprise, we found out he was the owner!!! Honestly, we were shocked. We have traveled around the world, and NEVER have I run into such a crazy situation. I actually thought this strange man was a "Crazy bag man"...and was shocked to find out he was an owner. When we left, I calmly asked him..why would her yell like that...He continued to scream....we left quickly...This man..this owner should be locked up in a psychiatric facility! Never would I recommend this restaurant to anyone...too bad..the food was ok...but a visit to NYC should not leave you scared that the owner of a restaurant was going to kill you.
If you own or manage Finestra, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.