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“Enjoyed Our Stay” 4 of 5 stars
Review of Hotel Grand Union

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Hotel Grand Union
3.0 of 5 Hotel   |   34 East 32nd Street, New York City, NY 10016 (Manhattan)   |  
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Hotel amenities
Ranked #318 of 457 Hotels in New York City
Caerphilly, United Kingdom
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Enjoyed Our Stay”
4 of 5 stars Reviewed 5 days ago NEW

Yes admittedly the hotel could do with refurbishment (which I believe is happening in the new year) , but the rooms are clean, it's in a great location and the staff are friendly and helpful

Our room was small but had a fridge, coffee making facilities and toiletries. Hot water was plentiful and the housekeeping did an excellent job daily.

The breakfast supplied is perfectly adequate, bagels with cream cheese or jam, croissants, small pastries, fresh fruit salad, cereals plus coffee, tea and juices - if you want a hot option you can use the Captain's Cafe (which has an indoor entrance from the hotel) which has very reasonable prices plus 10% discount with your hotel key card.

There is currently only one lift, which can be quite slow, we asked for a lower floor to use the stairs - the stairwells could certainly use a lick of paint and a good clean, but they are just stairwells - the rooms and public areas were kept very clean and presentable.

All in all we had a very enjoyable stay at the Hotel Grand Union and I hope that the planned refurbishment does not hike the prices too much in the future - we would certainly stay here again

  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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334 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Newbury, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 5 days ago NEW

Good value, given the silly prices of other hotels in Manhattan. Ideal hotel for visiting the city if you intend to be out most of the time. A block away from The Empire State Building and 1 street away from a metro station, in a safe neighborhood, clean and comfortable rooms. Good service. Free in room wifi. Inclusive Buffet Breakfast is adequate but a a la carte is available at extra cost in the Captains Cafe if you require it. Efficient and friendly staff. Downside: lift is tiny and slow, stairs are a quicker option. Breakfast room seating fills up quickly from 0800 hrs. It is an old building and plumbing can be noisy at night. The In room TVs are old cathode ray tube types, cable selection not fantastic. But would certainly stay here again!

  • Stayed December 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gouves, Greece
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Located just opposite the Empire State this is a very pocket friendly hotel in NYC. Although the rooms are not very spacious but many tourist attractions can be easily accessisible. Subway station is also right across the street. The staff is also very nice

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Top Contributor
68 reviews 68 reviews
21 hotel reviews
Reviews in 42 cities Reviews in 42 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Small budget hotel in a good location , small rooms but clean , facilities are limited but adequate . Breakfast is continental style but for a good breakfast go next door. Staff helpful as one would expect

Room Tip: Beware noisy air con.
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  • Stayed November 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oxford, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Fantastic location in mid-town near a lot of excellent restaurants and an easy walk from many attractions. Rather basic facilities (no wardrobe, but merely a hanging rail, no safe deposit boxes in room, ancient - and very noisy - air con) but good value for location. Rooms beautifully clean and chamber maids lovely and very helpful; public areas especially the stairs less impressive. Only one, very slow and ancient lift.

Room Tip: Ask for a room on the inside of the building and high up to avoid street noise.
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  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Aberdeenshire, United Kingdom
1 review
2 of 5 stars Reviewed November 11, 2014

the room size was fine but dull and dreary , in dire need of a refurbishment, Carpets felt grubby and i don't think the staircases had been cleaned at all for months, paper peeling off walls and very dirty ! Beds were ok but really the hotel rooms and staircase badly needs a coat of paint and new carpets!

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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Travelers are raving about these New York City hotels

Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 4, 2014

Recently stayed at the Hotel Grand Union, choosing the hotel due to its location, which is spot on for getting around!
Although an older style property the room was a good size and maid service was provided every day. As a whole the property was in good condition and very clean.
Staff were extremely helpful and only happy to help with any queries whether providing directions or calling restaurants or bars to make a reservation.
The only negative comment I could make is in relation to the lift, there is only one in the hotel and is very small, so if like me you are not a fan of lifts you may need to request a room on a lower floor of the hotel so you can take the stairs!
All in all I would have no hesitation to book the Hotel Grand Union for my next visit to New York.

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Union

Address: 34 East 32nd Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#218 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Grand Union 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Grand Union Hotel New York
Grand Union New York City

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