Our room on 8th floor facing the street was quite comfortable, but not luxurious by any measure. We noticed no street noise, with the in-window airconditioner on, and the
mini fridge was well appreciated.
In New York, where there's so much to see and do in the city, we didn't want to spend much time in the hotel room, so the fact that the "wardrobe" consisted of a metal rail attached to the wall didn't bother us too much. The bathroom is basic, but the housekeeping was fine and everything was kept clean during our 10-night stay.
There was a coffee machine, and free wifi which was a bit unreliable in our room, but worked most of the time. No safe in the room, but we could deposit valuables in a locked box at reception.
The staff were all friendly and helpful, and the location very good with plenty of food options and transport available nearby. It's an easy walk to the Empire State Building, from where we got the hop-on-hop off bus.
The free breakfast is OK, but the breakfast room is small, and crowded with the food and drinks squashed in one corner, making it difficult to access things with people lined up in front of them. However the Captain's Cafe adjacent to the hotel serves a very nice, cheap breakfast as an alternative, and the staff are cheery and efficient.
We appreciated being able to use the big scales in the foyer to weigh our suitcases ready for our flight home (but weighing ourselves after a wonderful holiday eating and drinking was not such a fun experience!).
The only real criticism is the same as everyone else's......the lift/elevator is ridiculously slow and small. All in all, though, I would thoroughly recommend this hotel as good value.
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- Also Known As:
- Grand Union Hotel New York
- Grand Union New York City