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“A good hotel to start a visit in NY” 4 of 5 stars
Review of Hotel Grand Union

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Hotel Grand Union
3.0 of 5 Hotel   |   34 East 32nd Street, New York City, NY 10016 (Manhattan)   |  
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Hotel amenities
Ranked #308 of 452 hotels in New York City
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284 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Seattle
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 20, 2012

The Grand Union is located on an unattractive block, but one that is convenient to subways and buses and within easy walking distance of the Empire State Building.
The price varies by season but it is reasonable by NYC standards. The staff is pleasant and helpful, the rooms spotlessly clean. It is by no means a luxury hotel, but this is reflected in the reasonable price. I have stayed there many times.

Room Tip: I find no difference in the various rooms I've stayed in.
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  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 18, 2012

Just home after staying in Hotel Grand Union for 4 nights and I have to say my overall experience in this hotel was disappointing. The hotel itself is in a great location near the Empire State Building and easy walking distance to Times Square which is the main positive attribute. The room was bigger than I expected but I thought that they could have put in a wardrobe rather than having a big unit for the TV to sit on. The bed was ok and I didnt have any real problems sleeping. There was a fridge in the room which generally made alot of noise, as did the air con. There was a STRONG smell of cigarette smoke in the room despite neither my partner or I being smokers. This was really annoying and when we spoke to the guys at reception about it we got no satisfaction at all. In fact they were very rude and didnt seem to care. The bathroom was fine and had a really good shower, which was needed to get the smell of smoke off every morning!!!

As I said the guys at reception weren't very helpful at all and I was disappointed by this. Also there were computers close to reception where you could pay to use the internet, this was a waste of money...paid for 20minutes but I think it only worked for 5/6 minutes, the rest of the time was spenting loading pages or not responding.

At least New York has so much to offer that you don't end up spending too much time in your hotel. I wouldn't stay here again.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Union

Address: 34 East 32nd Street, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#191 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Grand Union 3*
Reservation Options:
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Also Known As:
Grand Union Hotel New York
Grand Union New York City

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