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Hotel Grand Union: Traveler Reviews

3.0 of 5
34 East 32nd Street, New York City, NY 10016
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Hotel Grand Union
Ranked #237 of 433 hotels in New York City
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73 reviews from our community

    Trip type
Traveler rating
    18
    36
    14
    4
    1
Date Rating
Seattle
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
“Decent, reasonably priced hotel”
4 of 5 stars Reviewed November 20, 2012

The Grand Union is located on an unattractive block, but one that is convenient to subways and buses and within easy walking distance of the Empire State Building.
The price varies by season but it is reasonable by NYC standards. The staff is pleasant and helpful, the rooms spotlessly clean. It is by no means a luxury hotel, but this is reflected in the reasonable price. I have stayed there many times.

Room Tip: I find no difference in the various rooms I've stayed in.
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  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
1 review
2 helpful votes 2 helpful votes
“Room stinks of cigarette smoke”
2 of 5 stars Reviewed November 18, 2012

Just home after staying in Hotel Grand Union for 4 nights and I have to say my overall experience in this hotel was disappointing. The hotel itself is in a great location near the Empire State Building and easy walking distance to Times Square which is the main positive attribute. The room was bigger than I expected but I thought that they could have put in a wardrobe rather than having a big unit for the TV to sit on. The bed was ok and I didnt have any real problems sleeping. There was a fridge in the room which generally made alot of noise, as did the air con. There was a STRONG smell of cigarette smoke in the room despite neither my partner or I being smokers. This was really annoying and when we spoke to the guys at reception about it we got no satisfaction at all. In fact they were very rude and didnt seem to care. The bathroom was fine and had a really good shower, which was needed to get the smell of smoke off every morning!!!

As I said the guys at reception weren't very helpful at all and I was disappointed by this. Also there were computers close to reception where you could pay to use the internet, this was a waste of money...paid for 20minutes but I think it only worked for 5/6 minutes, the rest of the time was spenting loading pages or not responding.

At least New York has so much to offer that you don't end up spending too much time in your hotel. I wouldn't stay here again.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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Moscow, Russia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 30, 2013
Google Translation

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Buenos Aires, Argentina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed April 26, 2013 via mobile
Google Translation

Stayed September 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Carlos, SP
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 25, 2013
Google Translation

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Grand Union

Also Known As:
Grand Union Hotel New York
Grand Union Hotel
Grand Union New York City
Address: 34 East 32nd Street, New York City, NY 10016
Phone Number:
Region: United States > New York > New York City
Amenities:
Free High-Speed Internet Restaurant
Hotel Style:
Ranked #237 of 433 hotels in New York City
Price Range: $$
Hotel Class:3 star (3*)
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