My family and I stayed in the hotel for my wedding weekend. The rooms were comfortable and clean. The staff was excellent. The one major draw back is how difficult it can be to get a taxi since the hotel is tucked away in the financial district. The staff knows this is a problem so often a bellhop will go out to find one and bring it in.
I stayed in the Rivington Hotel another night the same weekend and have to say the Rivington was a HUGE disappointment. For almost double the cost, the Rivington provided poor service and a dirty room. I would highly recommend Gild Hall again.