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“The worst hotel I've ever stayed in” 1 of 5 stars
Review of Manhattan Broadway Hotel

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Manhattan Broadway Hotel
2.0 of 5 Hotel   |   273 West 38th Street, New York City, NY 10018 (Garment District)   |  
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Hotel website
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Hotel amenities
Ranked #378 of 458 Hotels in New York City
1 review
1 helpful vote 1 helpful vote
“The worst hotel I've ever stayed in”
1 of 5 stars Reviewed July 7, 2013 via mobile

This is the absolute worst hotel I've ever stayed in and that's not because the rooms are the size of a small closet, the cleaniness as well as the upkeep of the hotel is horrible, the rooms and linen were disgusting, if you are going to stay here (which I strongly DO NOT recommend) bring your own linen and cleaning products

  • Stayed July 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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479 reviews from our community

Traveler rating
    35
    96
    100
    54
    194
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76
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Prague, Czech Republic
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 5, 2013

Me and my friends, we stay in this hotel for christmas and for a few weeks. Hotel was very expensive, dirty and noisy. They cleaned the room just once a week. Room was small. But good location. Anyway I dont recommend this hotel. Once and enough. Even I had to pay for the wifi which didnt work.

  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn
1 review
1 of 5 stars Reviewed June 29, 2013

HORRIBLE HOTEL EXPERIENCE-
- very dirty
- roches everywhere, I mean everywhere. I was laying in bed a huge roach with wings was crawling above me.(see picture of dead roach).
-Roach was in elevator.
- elevator extremely small- tight fit for 2 people
- requested queen bed when we got there we were given 2 double beds.We were told no room with queen beds were available. Additionally we were told by staff the room we got was a lot bigger than the queen room. Staff mentioned that queen rooms were just big enough to hold the queens bed.
-no ironing board
-no lotion
-no soap
- water down shower gel and shampoo in dispenser
-no tooth paste/ mouth wash/ coton balls/shower cap
-1 light in the bathroom was not working
-toilet paper dispense broken
-no ventilation / fan in washroom
- room had 1 small mirror
-no shelve space in wash room
-rusted towel holders/shower/radiators
-stained toilet seats
- paint chipping throughout bathroom
-stained/ unkept tiling in restroom
-no lock on bathroom door
-VERY UNCOMFORTABLE BEDS/ AWFUL PILLOWS/ NO BLANKETS
- woke up with terrible back pain- 1 of the two beds were extremely hard
-pillows were a sack filled with sponge.
-2 windows- no view- saw 2 feet space between buildings.
-old AC-1995 model
- could not reach the AC to turn it on/off
-no closet
-no extra table/chair/desk
-no lamps.
-no TV stand
-EXTREMELY SMALL TV mounted on
wall- 12 inches
-TV mounted so high (touching ceiling) could not hear volume.
-No radio/ No digital clock/ No night stand.
-NO carpet or rug
-Room was full tiled
-bathroom style tile throughout room
-hallway smelled bad
-worse of all, after spending 1 night ( only about 5 hours in the room) found bumps on my arms and legs--see picture.
-room was awful..
-paid $190.00 for a Wednesday night.
-DEFINITELY THE WORSE HOTEL EXPERIENCE EVER---WOULD NEVER RECOMMEND IT--UNSANITARY/ DIRTY/ UNPLEASANT-

WILL BE CONTACT DEPARTMENT OF HEALTH!!

Room Tip: All rooms are terrible..I stayed on the 2nd floor -- room 218--awful, don't stay. This hotel is...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 29, 2013 via mobile

The room was the size of a walkin closet. It had a set of bunkbeds and a twin bed in it. No room to move around. Although I will say the room was clean. The location wasnt bad, close to subway and taxi's are always driving by. I would not recommened. For 100 more per night you can get a much nicer place.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cheyenne, Wyoming
Top Contributor
91 reviews 91 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 28, 2013

The budget hotel was located great! Front desk desk staff David and Susie were fabulous! But the rooms were very small and somewhat dated... But the price was very reasonable. So if you're willing to give up luxury or price this is your hotel

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

cheap prices on www.ibidlow.com

Location
5-Minute Walk to Time Square, Empire State Building, Madison Square Garden, Theater District, Penn Station, Port Authority, Jacob Javits Center and so much more.

5-Minute Taxi ride to: Greenwich Village, Soho, Chelsea, Central Park

Rooms
Economy size; Private Bathroom; Hairdryer; Desk & Chair; In-Room Safety Deposit Box
Cable TV; Wifi; Telephone; Fridge & Microwave (on request); Iron/Iron Board (on request)
24/7 MultiLingual Front Desk Staff

Stayed May 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Paul
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 30, 2013

My son and I were in NYC for 14 hours, it was his first time there. This hotel was just right for us. Our tiny room had twin beds with clean sheets, a huge bathroom, cable TV and a window. I appreciated the cleanliness and the obvious intent to make the small, sparse room look hip. Did I mention the bathroom? It was almost the same size as the room itself! The front desk guy was nice and we didn't get hustled out of our room one minute after check-out time. If you want romance or luxury go to a different hotel. If you want a clean place to sleep, this place works.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manhattan Broadway Hotel

Address: 273 West 38th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Garment District , Manhattan
Amenities:
Shuttle Bus service
Hotel Style:
Ranked #378 of 458 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Manhattan Broadway Hotel 2*
Number of rooms: 40
Official Description (provided by the hotel):
Tourist class boutique hotel, economically priced, clean, well appointed rooms. - Heart of Midtown Manhattan. ... more   less 
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Also Known As:
Manhattan Broadway Budget Hotel
Hotel Manhattan Broadway
Manhattan Broadway Hotel New York
Manhattan Broadway New York City

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