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“Great location, friendly service” 3 of 5 stars
Review of Wyndham New Yorker Hotel

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Wyndham New Yorker Hotel
4.0 of 5 Hotel   |   481 Eighth Ave, 34th St & 8th Ave, New York City, NY 10001 (Midtown)   |  
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Ranked #257 of 464 Hotels in New York City
GreenLeadersSilver level
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great location, friendly service”
3 of 5 stars Reviewed November 18, 2012

While it's certainly possible to find more personal, boutique-y neighbourhood hotels, the New Yorker trumps many on the basis of its combination of location and value for money. The NYer was one of the first monster hotels to be built in the city and is almost like a city in miniature itself. Back in the day, it hosted many of the big bands and sports stars of the time. On arrival, you may be shocked by the size of the lobby and the sheer number of people in it, but this level of busy-ness is really what being in Manhattan is all about! The first 20 floors are not for hotel guests, which means you're guaranteed a room some way off the ground.

The NYer has been renovated several times over the years, retaining many of its Art Deco features, esp in the bathrooms. It could do with a bit more updating particularly in the public areas, but hopefully you will not be spending a great deal of time wandering the corridors, unless you get lost! The room we were given was a little small and the view not great, but the lady who checked us in said to come back the next day if we weren't happy. On doing so, she upgraded us to a much larger room at no additional charge, complete with a view of the Empire State building! That will do nicely NYer!

Apart from the friendly service, the location is the prime reason you would choose the NYer. In a safe neighbourhood and walking distance (and I mean walking distance) from the Empire State, Times Square, Macy's, Grand Central Station, Madison Square Garden and other attractions, it's ideally located in Midtown West, with Penn Station subway just outside. There's also a reasonable 24 hour diner right next door - Tick Tock - great for breakfasts and late dinners.

Altogether, you can't go wrong with the Nyer - it provides an ideal base in this spectacular city...if possible give yourself 7 days here.

Room Tip: If you're not happy, go and ask for another!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2012

Just back from New York having stayed at the New Yorker hotel for 4 nights, we requested a twin room and due to the hurrican I called the hotel to ensure all was ok - only to be informed that a standard "double" room was reservered. When asking what could be done, I was advised an upgrade to a view room that provided twin double beds would cost me 20 dollars a night plus taxes more - so as me and my mate were traveling I had no option but to accept. I over heard a conversation with 2 other guests who had also reverved a twin but were given a double - so maybe a call to the hotel the week before traveling is wise.

When you arrive at the hotel you realise just how "BIG" it is, but it give a much smaller feel when inside, the staff were wonderfully friendly and my only issue is check in queues, so my advice is do not try and check in before 4pm (between 3 - 4 the queue was a nightmare). One queued I was told my room was not ready and come back in 1 hour, no big issue had I not spend 20 mins in the queue. Killing time in the bat which provides happy hour most days and the food is ace - the skyscrap burger is well worth a try.

Once the hour had gone and so had the queue, Ruth on reception was lovely and even offered me a room change 1 day in to get a view of the Empire State building as the room I was given had panaramic view of the Hudson River. There is free safe hire so bear that in mind when checking in.

The room 3403 was large for a New York City hotel, with a walk in wardrobe and 2 good sized double beds and space tp walk about - better then most London hotels I have stayed in, Small table and an arm chair and tv stand with 2 windows and an amazing Hudson River view over to New Jersey. The bathroom was so clean and load of fresh towels and they are bath towels not sheets so people on here said they were small, well not they are bath towel sized.

The room had climate control and free wi-fi, smart HD flat screen tv and loads of channels to choose from. For breakfast the Tick Tock diner was amazing, always busy and the staff are so friendly and worth the tips I left every time I eat there.

My only gripe is once you check out - they will not allow you to use the hotel rest rooms, so my advice is just use the once in the bar (at the back - and are large is you need to get changed prior to leaving).

The location is amazing, there are subway enterances around the corner and Times Square and the Empire State building are only a few blocks away, Mace's is around the corner and everything else is either a short walk or subway away.

I would highty recommend this hotel to anyone - i noticed alot of negative comments about silly little things, but honestly just checkin after 4 and go for a view room its worth the extra (as a few said a standard room were a little on the small side).

I would use this hotel again the Art deco design and insides are magic - makes you want to go back in time to the 30's and see it in its original glory.

Room Tip: 3403 has an amazing panaramic view of the Hudson River, New Jersey and the city and docks
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed November 18, 2012

Before I start with my actual review for this fine hotel, I need to share with you a bit of a preface to the review.
I stayed at this hotel several times between 1997 and 2001 on visits to Manhattan, and I loved it each time. In fact, it became my favorite hotel in Manhattan. Then, starting around 2001, came a long haitus period during which I did not need to stay overnite in Manhattan for a number of years; this period lasted for over a decade.

Now let's move forward about a decade, to late 2010, when I started to make trips several times per year to Manhattan because of my work, but for those stays, I needed to be positioned in lower SoHo, near Chinatown, and I rather quickly found a hotel in lower SoHo (the Holiday Inn SoHo) that more than met my needs, and that hotel has become, over the past two years, my favorite hotel for my fairly frequent stays in lower Manhattan.

Well, I learned in early October 2012 that I needed to spend a few days on the west side of lower mid-town Manhattan, just above Chelsea in mid-November in order to see some clients in that area, and so I checked out room prices at the New Yorker hotel using their own website (I will note here that I tend to always reserve my hotel stays via a hotel's own website, rather than via any of the online booking services, because things always seem to turn out better that way). I checked the room rates with a bit of hesitation, simply because I had noticed that the New Yorker nightly room rates have climbed steadily over the past decade, and that many times nowadays their room rates fall in the range of about $380 to $700 per night, which is well out of my price range.

Well, I was very lucky when I checked room rates in early October for a projected stay in mid-November, for I was quickly able to book three nights at the New Yorker (from Nov. 17 to Nov. 19), via their own website, for an average per-night price of about $175. To me, that is very impressive!
Now that we have the introductory material out of the way, I can move on to my review for my current stay here. By the way, I am writing this review on Nov. 18th, during the middle of my 3-night stay at the New Yorker, and then on the 19th I will be moving on to SoHo (because of my work requirements), where I will stay for an additional two weeks at the earlier-mentioned hotel in lower SoHo.
In late morning on Friday, Nov. 16, as I was heading to Manhattan on an Amtrak train, I suddenly realized that while I would be getting to New Yorker hotel by around 1 PM (and, of course, their normal check-in time is 3 PM, typical for most hotels), I had totally forgotten to call the hotel front desk the night before -- as they had recommended that I do when I had called back in October to ask about the possibility of an early check-in -- to request an early check-in.
In an attempt to remediate my oversight, I grabbed my cell phone and tried to call the front desk at the hotel in an effort to at least give them a bit of advance warning that I would be asking for an early check-in at about 1 PM. Well, each of my two consecutive attempts to call the front desk at the New Yorker resulted in a string of never-answered rings, followed by a recorded message telling me that the front desk staff was too busy to take my call, after which my call was rolled to voicemail. During my second attempt to call the hotel's front desk, I finally left a brief voicemail advising them that I would be arriving at the hotel in about one hour, at about 1 PM, and telling them that I would appreciate an early check-in if it was possible.

Well, it was only a quick walk from Penn Station to the hotel once my train had arrived in Manhattan, and I found myself approaching the front desk even earlier than 1 PM, perhaps at about 12:45 PM, with the full realization that there was a very good chance that they might not be able to offer me an early check-in on such belated notice. However, I was about to be pleasantly surprised!

Once I reached the front desk, I introduced myself, and asked for an early check-in, explaining that I had totally forgotten to call the night before to give them a heads-up about the request, and adding that I would be more than happy to pay any early check-in fees, if necessary, if they could accommodate my request for an early check-in. The very friendly front desk clerk quickly told me that she would indeed be able to check me in immediately, and she advised me that there would be no extra fees for the privilege of early check-in.
I happened to mention during our conversation that I had stayed at the New Yorker several times in the past between 1997 and 2001, and it was about at this point that she offered me a free upgrade from the New Yorker Room (a relatively basic room with a queen bed located on the 19th floor or above) that I had reserved, to a View Room, which, she explained would give me a queen bed room on an even higher floor that offered a better view of the New York skyline, and would also offer me a little bit more floor space. Of course, I accepted her kind offer for a free upgrade.
I am now a full two days into my 3-night stay here at the New Yorker, and I can report that this hotel has lost none of its charm since my last stay here over a decade ago. There are tons of elevators -- specifically, six or seven elevators serving floors 2 through 20, and another six elevators serving floors 21 through 40 -- and the elevators are spacious and fast, and thus there is NEVER any significant wait for an elevator, no matter what time of day or night.

The lobby is still quite impressive; it is very large, and it features a number of separate seating areas where one can sit to wait, or relax, or read a book, or to simply sit and people-watch. There are currently two restaurants in the lobby; a cute art deco-style (like much of the rest of the hotel) diner-style restaurant called the TickTock Diner on the southern end of the lobby, and a restaurant called Coopers at the northern end of the lobby. I have eaten at both, and each has good menu selections and serves good food.
I have invariably found the lobby area, the large elevator area, the hallways (on the hotel room floors) and my room to be immaculately clean and well-cared for. Yes, the rooms are a bit small, but that is simply a fact of life for rooms in most hotels in Manhattan, at least in the under-$600-per-night price range, due to high real estate costs and high property taxes.

Speaking of the rooms, the building was completed in 1926, and opened for business as a hotel in 1930, and thus the basic "bones" of the structure -- including room shape and size for the hotel rooms -- are the same as when the hotel was first built. With that in mind, I want to say that I feel that the hotel management has made excellent use of the available space and structural bones in remodeling the rooms and the hallways, and the net result, for me, is a hotel that is obviously almost one hundred years old, but which exhibits a lot of warmth and grace, and which remains an iconic and stately hotel, one of the grander old-style hotels in Manhattan.
During my stay here, I have always found the front desk staff to be very helfpul and attentive, whether I have approached them in person or whether I have called the front desk from my room phone. Regarding complaints from a few earlier reviewers that they were never able to reach the front desk by phone while they were staying in the hotel, and rather, that they got rolled to voicemail each time they had tried to call the front desk, here is my report of my own experience in that realm:
Much as I reported earlier, my two attempts to call the hotel's front desk from my cell phone while on a train enroute to Manhattan did result in each of my two calls having been rolled to voicemail. However, during my actual stay here, out of the eight or so times that I have needed to call the front desk, there has been only one instance where my attempt to do so has resulted in my call being rolled to voicemail, and, in that case, when I tried again to call the front desk just one minute later, my call was answered by a person almost immediately.

I was able to easily get a rental refrigerator for my room by calling the front desk, and the total one-time refrigerator rental fee was simply $20, which is a bargain by Manhattan hotel standards!
Since so many past reviewers have complained about the bathrooms, I will offer my own observations on that matter here: I am 6'1" tall, albeit rather slender (I weigh about 185 pounds) and agile, and I never had any problems at all navigating around the room itself (even with the small rental refrigerator installed) or in the bathroom.
Yes, the bathroom is rather small, but that is very common for hotel rooms in New York city, particularly in the older buildings, and, at least in my room (a View Room on the 28th floor), the bathroom was spotless and immaculate, and both the bathtub and the tile floors of the bathroom were in perfect shape. And, despite the fact that I am 6'1" tall, I had no trouble at all accessing or using the sink, the shower/tub, or the toilet, and could easily live in this room for months on end in total physical comfort and ease, without ever feeling cramped, crowded or constrained by space limitations.

All that I can say in closing is that whenever I need to stay in or near the Chelsea/Garment District area in Manhattan, I will definitely return to this hotel again and again.

BTW, while basic bare-bones slow WiFi here is free for all hotel guests, there is a charge of about $9 per day for a very high-speed enhanced WiFi connection (it is very quick and easy to enable the enhanced high-speed WiFi; it takes about four seconds to click on a button to have the charges billed to your room bill). I personally chose to go with the high-speed option, and I have not regretted it.

One last note: for me, one of the things that gave this hotel its charm was the old-style wooden door frames and moulding/trim, and the old marble trim that was ever-present in hallways, in the lobby and in the mezzanine area.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver BC
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed November 17, 2012

There is a lot of history to to this hotel, and it tends to show in the wrong ways: old-style marble trim in rather drab hallways, for example. The rooms are tiny, i.e normal for New York, and the attempts at Art Deco styling are not very successful. A plus for me was the casement window, which opened. I prefer that to the hermetic HVAC systems of modern hotels. A minus was that there was almost no ledge, and no sink counter, in the bathroom. If you're mot careful, leaning over the sink to splash water on your face can lead to a bonk on the forehead from what ledge there is.

Apparently certain floors of the building are residential or offices; the upper floors are hotel. It makes for a busy lobby, and annoying security near the elevators. The all-night old-fashioned diner, off the lobby, seems nice on paper but looked hideous from the doorway. The best thing about the hotel is its location a block from Penn Station, allowing for easy access to the subways and the train to Newark Airport.

Room Tip: Unless you want a view of the Empire State Building, a room on the N or NW side will be quieter.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 17, 2012 via mobile

We heard From the reviews that rooms could be a problem here some being very small but thought this wont happen to us as We picked this hotel for the panoramic views on offer from a suite room. We arrived early to get a good room and were given a room with one view of a brick wall . It took three hours to eventually get changed to another room , they acknowledged this was still not the right room , the toilet was so small even our average sizes could sit there ...though the next night we were given a much better room which we loved. It's such a shame when the first night went so wrong and we lost so much time on our limited visit to NY to sort it out. I wonder if we will stay here again, we would like to , when its right it is good here but are unsure what would happen as the reviews show we are not alone with this problem and in reception when we came back to complain we were not alone.

Stayed September 2012, traveled as a couple
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Ronny Y, Manager at Wyndham New Yorker Hotel, responded to this review, November 19, 2012
Dear Valued Guest,

We do value all feedback from our guests, both positive and negative, as this is the only way to ensure we continue to grow and evolve as a business.
I hope you can take the opportunity to contact me at your convenience so I may address your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for the comments because we are always looking for ways to improve our service.


Ronny Yagual
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 17, 2012

This hotel is nothing special but perfectly adequate for what we wanted. The only real problem we had was the reception staff seem unable to tell people to stop pushing in the queue. It is very frustrating to have travelled for hours and for rude people to push in and not be told to get to the back of the queue.
Rooms: Small, but ok. They are not that well soundproofed but adequate if people dont have yelled conversations down the corridors when coming back drunk.
Location is great: close to Empire State Building, Penn Station and Times Square

Room Tip: You can ask for a quiet room, this will mean you don't get a good view so it's your choice.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed November 17, 2012

We booked this hotel through Travelzoo, getting a great deal on a suite. I requested as high up as possible and was given a room on the top 40th floor with great river and city views. The room had fridge with water and cokes and drinks machine for tea/coffee making, extras availble via the maid service. The room and sitting room were warm, clean, pleasently furnished and comfortable, a real sanctuary for the hustle and bustle of the city. The staff in the hotel, diner and bar were friendly, polite and helpful, throughly enjoyed my stay and would recommend booking.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Wyndham New Yorker Hotel

Address: 481 Eighth Ave, 34th St & 8th Ave, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#31 Green Hotel in New York City
#157 Luxury Hotel in New York City
#161 Family Hotel in New York City
#211 Romantic Hotel in New York City
#219 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Wyndham New Yorker Hotel 4*
Number of rooms: 1024
Official Description (provided by the hotel):
The New Yorker Hotel is one of the most popular hotels in New York City. Come revel in the newly re-imagined grandeur of our historic hotel. Our newly renovated and upgraded guest rooms and suites deliver contemporary comforts that leave nothing to be desired for today’s business travelers. ... more   less 
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Also Known As:
New Yorker Ramada Plaza
Ramada New York City
Ramada Plaza New Yorker Hotel
New York City Ramada
New Yorker Hotel New York
Ramada Hotel New York

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