We stayed at the New Yorker because it was the preferred hotel and discounted rate for a business trip there. We stayed an extra day and a half to see the city. This was my first time to New York and I didn't have a clue about the location of the hotel. I read every review from Trip Advisor with mixed feelings, as some were good and some weren't. I was a little anxious about how it would really be.
First I can tell you that the hotel is in a great location. Since I had never been to NY, I was afraid of how far we'd have to walk to Times Square & to restaurants. The one thing that shocked me was how safe it is to walk ANYWHERE in New York and how much safer it is than Atlanta where I'm from. I couldn't believe women even walk around at night alone. There are so many people walking together, you never feel afraid. We just don't do that here. It is only a few city blocks walk to Times Square and there are restaurants everywhere. Directly across from the hotel is a TGI Fridays, McDonalds, Famiglia Pizza and on the opposite corner is a cool Mexican Cantina with a roof top seating area. Just a few stores down there is the Houndstooth Pub (awesome english pub - get the Brooklyn Lager if you like craft beer), Dunkin Doughnuts, Chef Yu Chinese Restaurant, and too many others to count.
Second, the staff were all very nice and friendly. I had read on one Trip Advisor review to ask for a coffee maker and you'll get it. Well I asked and almost before we could get to the room they had a nice Keurig with the coffee in our room and brought more when we needed it. Everyone was right, it is very nice to have the Bell staff check your room key before getting on the elevators and when we were leaving, they swiftly hailed us a cab and loaded our luggage in the pouring rain.
Third, the condition and atmosphere is very nice. The lobby is really nice and big and decorated. A week or so before we arrived I called to request a room with a city view (you can request river view or the opposite side city view. I had also requested and upgraded room but because of the conference, it was full. You could probably do this when it's less busy. When we checked in I asked if the room was one of the remodeled rooms and they told me it was (26th floor - great view). Yes, the room is smaller than what you are probably used to in a more recently built hotel, but it was nice and clean. The bed was super comfortable as were the pillows, but come on, really how long are you going to stay in your room. Yes, the water pressure is strong, but I thought that was great. It was like getting a shower massage everyday. People pay good money for for those shower massagers just to get that kind of pressure. And yes, there is only one shelf over the sink to put your toiletries. I just kept most of my stuff I needed for the bathroom in a small suitcase to bring in each time and would set it on the toilet. That is the only thing I can say that the hotel needs is some extra space in the bathroom but I'm not ranting and raving over it. Good grief, get a grip and make do and quit your whining. It's an older hotel and the rooms were made smaller then.
And last, we went to Cooper's in the lobby several times for cocktails and once for dinner. We loved it and I'm telling you they have the best steak I've ever eaten anywhere (Prime Ribeye). We also ate at Tick Tock Diner in the lobby once. The prices are very reasonable and they give you lots of food. Reminded me of the Seinfeld diner but maybe a little nicer.
We also used the business center downstairs to print our boarding passes, but you had to pay about .25 cents per page.
We never had any problems with noise and never experienced any rowdy people at any time.
Bottom line, great location for the price. You can go somewhere nicer and pay more or you can go somewhere farther away and pay less. The hotel is very nice and the staff are great. I would definitely stay here again. If you're not a whiner and complainer about petty little stuff, you'll enjoy staying here.
Call ahead to request an upgraded or remodeled room and to request your view.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.