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“Excellent place to stay in NYC” 4 of 5 stars
Review of Marmara Manhattan Hotel

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Marmara Manhattan Hotel
3.5 of 5 Hotel   |   301 East 94th Street, New York City, NY 10128 (Manhattan)   |  
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Ranked #118 of 452 hotels in New York City
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“Excellent place to stay in NYC”
4 of 5 stars Reviewed April 10, 2014

Clean, service very good, people gentle and kind. All that you need during a stay you can find close by to the hotel.
The apartments are spacious, light and with great views.
It's a very good to stay when you are staying in New York for over a week.
I recommend! It's my third time here.

Stayed April 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marmaramanhattan, Guest Relations Manager at Marmara Manhattan Hotel, responded to this review, May 27, 2014
Third time is definitely a charm, thank you for coming back time and time again, it is always a joy. Rarely , when referring to New Yorkers do you find the words “gentle and kind”, you must bring the best out of us, thank you for your greatly prized loyalty.

Best,

The Marmara Manhattan Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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509 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2014

Stayed 5 nights beginning of April. First thing, hotel suites are spacious, clean, room service is friendly and front desk staff are very helpful, especially Vanessa. We loved the hotel and Nicks Italian food across the street is amazing! Only thing for us was we found we were a bit far from the city we came to see, bit of a trek to nearest subway and then it took about 30 minutes to Times Square area. Other than that if you want to stay in the upper east side this is a great place, plus not so noisy at night and you actually get some sleep.

Stayed April 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marmaramanhattan, Guest Relations Manager at Marmara Manhattan Hotel, responded to this review, May 27, 2014
“First thing” 2 girls is, we love your wonderful feedback. “spacious, clean, friendly and helpful” is hard to top, thank you. We are happy you highlighted the attributes of the Upper East Side, just far enough away from Times Square for a peaceful nights rest after an “amazing” neighborhood restaurant. Hope to see you soon.

Best,

The Marmara Manhattan Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lima, Peru
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 8, 2014

We stayed early march in this Hotel. The staff was very friendly and helpful. The housekeeping was extraordinary and the room very comfortable. I recommend this hotel for a stay in New York.

The location is also very convenient. There are restaurants and convenience stores in walking distance.

The only temporary problem of this hotel is the subway construction, but this will end. So ask for a room in a higher floor.

Room Tip: Ask for a room in a higher floor because of the subway construction.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marmaramanhattan, Guest Relations Manager at Marmara Manhattan Hotel, responded to this review, May 27, 2014
The backbone and unsung heroes of every great hotel is embodied within housekeeping, thank you for pointing out their “extraordinary” efforts, each and every one are deserving of such high praise. Many thanks for sparing valuable time for this great review, and we hope for many, many return visits.
Best,

The Marmara Manhattan Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston Lancashire
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2014

Our first over night stay in New York, staying for four nights. The deal we had appeared to be good value for money and was not sure quite what to expect in this part of New York. Situated on 3rd and 94th Street it is only 10 minutes to walk the two blocks to 96th Street for the Subway and another 10 minutes for a further two blocks to the wonderful Central Park. Near to the Marmara there are several good eating places offering exceptional food at value prices.
The accommodation more than fulfilled our expectations, having a large double bedroom with flat screen tv, a comfortable spacious lounge area and a fully equipped kitchen with all the necessary utensils, crockery, microwave, dishwasher and full oven. (Who needs to cook when in NYC). the bathroom was adequate but a little dated. Complimentary tea and coffee provided on a daily basis.
The staff at the Marmara were outstanding. Front desk were helpful with all our enquiries and nothing was too much trouble. Would certainly stay there again!

Room Tip: New subway being built outside but not too intrusive. visually a mess, but not much noise. (We slept...
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marmaramanhattan, Guest Relations Manager at Marmara Manhattan Hotel, responded to this review, April 22, 2014
We took a vote, and have positively found our new catch phrase, “New York New York- the Marmara Way” our talented staff are now working on the song, hey you never know. Earnestly we are delighted by your review touting everything from “value and location” to “outstanding” staff, however not worry we will give full credit for the title. We hope to have the first draft ready for your approval when you return.

The Marmara Manhattan Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 4, 2014

This was our first time ever in New York City and we really didn't know what to expect. We booked the Marmara Manhattan with WestJet Vacations mostly because of the price and positive reviews here on Trip Advisor. We were definitely NOT disappointed. On the first night, we were in a decent one bedroom suite on the 5th floor. Although it was fine overall, it was too close to the noisy street below so I asked the front desk staff the next morning if there was another room available on a higher floor. Dennis was extremely accommodating and promptly moved us up to the 18th floor where we were thrilled to find ourselves in what was actually a two-bedroom suite with the second bedroom and bathroom locked off. We had a magnificent view of the city through the wrap around windows and large balcony. There was a spacious living/dining room and fully-equipped kitchen (dishwasher too!) and the bedroom had a comfy king-size bed, double dresser, huge closet and lovely ensuite bathroom. The location is very convenient as well with a Bagel Express and 24 hr grocery store right across the street. The subway station is an easy 10 minute walk away and the neighbourhood seemed very safe with lots of other shops and restaurants/bars nearby. The front desk staff was always helpful, especially Dennis! Thanks for a marvellous time in the Big Apple. We will definitely be back!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marmaramanhattan, Guest Relations Manager at Marmara Manhattan Hotel, responded to this review, April 22, 2014
It is the greatest of pleasures to see our city through the eyes of first time visitors to our boundless city. We are exceptionally happy that we were able to host your first ever New York City experience and immensely flattered we were able to exceed the expectations of our new friends with no expectations. We hope you cherish your memories as much as we do, hurry back.

The Marmara Manhattan Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stellenbosch, South Africa
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 30, 2014

We have over the last 5 years stayed at the hotel. It is very good value for money with very nice rooms and wonderful views. Only negative is something that hotel has no control over and that is the building of a new subway so sometimes the roads around the hotel are closed. Staff are very welcoming and pleasant.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marmaramanhattan, Guest Relations Manager at Marmara Manhattan Hotel, responded to this review, April 22, 2014
You are the dream of every Hotel, unfailingly and enthusiastically loyal. There are simply no words to express our gratitude, thank you.

The Marmara Manhattan Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
69 reviews 69 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 29, 2014

We have just stayed at the Marmara Manhattan for a period of 6 weeks.

I am a nanny travelling with a family, and because of this we were looking for a 4-bedroom apartment/suite in New York City, and found it nearly impossible to find something suitable.

The three-bedroom suite was perfect for our needs - the queen bedroom with ensuite provided a private area for myself (the nanny) and the walk-in-robe in the master bedroom was the perfect size to put the baby's port-a-cot (you could even fit a rollaway bed in there if you wanted) so that he had his own "room" (which was one of our requirements) but was still close to his parents.

I've stayed in quite a few New York hotels, and I have to say that I didn't think it was even possible to get a suite of this size in the Manhattan area. The bedrooms are large and the beds are VERY comfortable, with nice white cotton linen and duvets/doonas.

The washer/dryer in the room worked well, and made doing laundry so convenient and easy. The kitchen has a dishwasher which they provide dishwasher liquid for in a big bottle, which was great.

The heating worked really well and we were in NYC at a very cold time. Water in the bathrooms was hot (which is a good thing).

There are computers (3?) in the lobby for guest use, and they have printers as well, so that you can print out tickets, boarding passes etc, for no charge. There is also a drink vending machine and a snack vending machine in the lobby.

Of course, there were some "not so good" things, but they didn't disturb our day-to-day life enough to be "negatives".

If you are planning on staying a long time and or doing any serious cooking you might need to pick up some extra utensils - what is provided is very basic, we had to buy a decent knife, a cutting board and an oven dish to be able to make basic meals. The standard provisions include steak knives, regular cutlery, plates/bowls/mugs/tea cups/glasses/wine glasses. Two saucepans (1 large, 1 small) and one small frying pan, and basic utensils (egg flip, spoon etc.)

Other reviews have mentioned the noise from the street in relation to the 2nd Avenue Subway project. We were on the 23rd floor and still heard noise from the street, including noise from the subway project starting from 7am. This is easily rectified with earplugs if you are a light sleeper, but be aware that the noise does exists and can be heard from quite high up - also sirens etc. are loud, and there is a hospital across the road so sirens are often frequent. However, I don't think there are many places in Manhattan that you can escape this day-to-day noise, and it didn't affect the children napping during the day so it didn't really bother us. This project is not supposed to finish until 2016.

The window blinds are white and have gaps around the edges, which means that they don't block out all the light, particularly on the northern/eastern side of the building where the sun rises. I struggled to sleep in past 6am on a lot of days due to this, and because the rooms are painted white and have white linen the light bounces around a lot.

The internet was frustrating as there are apparently numerous routers in the hotel and our computers/iPads continually disconnected and reconnected. We spoke to staff a couple of times about it, but in the end we just made do. It wasn't too bad, but frustrating when it would drop out in the middle of an important Skype call/meeting.

In general the property is showing signs of wear and tear, but is clean, comfortable and has very friendly staff.

The staff were wonderful - Dennis and his front-desk staff were always helpful and friendly. The doormen were always friendly and willing to go up to the corner to hail us a cab on cold days. For an extended stay housekeeping came once a week and were flexible with what time we wanted it done (due to children's sleeps). Requests to the front desk were responded to quickly.

Although a little out of the way, the area is safe and has the necessary amenities - there is a Rite Aid Pharmacy on 96th St, just a 2 minute walk away. There is a Key Foods Supermarket on 92nd St, 2 minutes in the other direction. Up on 94th and 3rd Avenue there is a Duane Read, and a CVS up on 91st and 3rd. About a 10 minute walk away there is a large strip of shops on 86th Street between 2nd Ave and Lexington, including Borders, Childrens Place, Foot Locker, Best Buy, Victoria's Secret, H&M etc. There is also a good grocery store called Fairway which sells lots of organic products and also has a good international section. Beware the crowds at Fairway on the weekends though - try and go on a weekday!

There is a good Italian place across the road (Nick's) and if you check out grubhub.com there are hundreds of restaurants locally within walking distance, or alternatively, who deliver.

The "6 local" subway is on 96th and Lexington (about a 10 minute walk - others have said that it is "uphill" but I just wanted to point out that this hill is quite slight, and very manageable). The 4 & 5 train are also on this line (the green line) but they go express and the closest stop is 86th St and Lexington (15-20 minute walk). The subway doesn't go directly to midtown/Times Square but you can change to the NQR (yellow) trains at 59th/Lexington stop. A taxi to 86th Street is only about $6 (plus tip) and a taxi to midtown/Times Square is about $15-20 (plus tip), depending on the traffic. Allow about half an hour to get to the Theatre District in busy times.

Overall I would definitely recommend the Marmara to families needing "space" in New York City, where it is hard to find, and to people not necessarily wanting to be in the busy-ness of Midtown and the tourist areas. The views from the higher floors are gorgeous, and I will miss being able to see the Empire State Building from my living room window!

Room Tip: Ask for a high room to try and get away from the street noise, but beware that even on the 23rd floo...
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marmaramanhattan, Guest Relations Manager at Marmara Manhattan Hotel, responded to this review, April 22, 2014
We have thought about and all we can say is...WOW! So comprehensive, honest, fair and well just wonderful. Thank you for your gargantuan efforts, they are very Impressive, constructive, and taken to heart.

The Marmara Manhattan Management Team
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Additional Information about Marmara Manhattan Hotel

Address: 301 East 94th Street, New York City, NY 10128
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper East Side
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#80 Family Hotel in New York City
#130 Romantic Hotel in New York City
#146 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Marmara Manhattan Hotel 3.5*
Official Description (provided by the hotel):
The Marmara Manhattan offers a variety of accommodations for your travel needs; whether it is for a few days of vacation or a few months of stay in the exclusive Upper East Side neighborhood. You will only be a short distance away from famous New York City attractions like the Central Park, the Museum Mile and Madison Avenue boutiques. Our suites provide for all your comfort needs during a stay at your 'home-away-home.' Hotel featues: Complimentary Wi-Fi, 24-hour concierge, 24-hour exercise room, art gallery, pet friendly. ... more   less 
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Also Known As:
Marmara Manhattan

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