Stayed 5 nights beginning of April. First thing, hotel suites are spacious, clean, room service is friendly and front desk staff are very helpful, especially Vanessa. We loved the hotel and Nicks Italian food across the street is amazing! Only thing for us was we found we were a bit far from the city we came to see, bit of a trek to nearest subway and then it took about 30 minutes to Times Square area. Other than that if you want to stay in the upper east side this is a great place, plus not so noisy at night and you actually get some sleep.