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Comfort Inn Manhattan: Traveler Reviews

2.0 of 5
42 West 35th Street, New York City, NY 10001-2201 (Manhattan)
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Ranked #189 of 432 hotels in New York City
Most recent review
5 of 5 stars Reviewed February 26, 2012
Jean G St. John's, Canada
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1,049 reviews from our community

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Families
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
St. John's, Canada
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
“Just what we needed.”
5 of 5 stars Reviewed February 26, 2012

This cozy hotel is about halfway between Macy's and the Empire State Building, and literally steps from the subway so you can get everywhere else easily. The staff is pleasant, helpful, and welcoming, doing what they can do accommodate you. We were able to both check in earlier than the scheduled time and store our bags for a few hours after we checked out. We requested both a fridge and a microwave --both were in the room and working fine.
Free wireless internet was fast enough for both my daughter and I. Free continental breakfast was more than adequate to fuel us up for the start of a day's sightseeing. The room was maybe a little dated, but perfectly clean. The beds were divine. The drawers and closet were more than adequate to accommodate all our clothes, etc. for a one-week stay.
Please note that if you are looking for the kind of hotel you will brag about to your friends, this is likely not it. It's not a fancy place, but who goes to Manhattan to hang around in a hotel room?

Room Tip: I suppose the higher up you are, the less street noise you will experience, but you know: Manhattan...
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  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harold S, General Manager at Comfort Inn Manhattan, responded to this review
March 3, 2012
As General Manager of the Comfort Inn Manhattan, I always appreciate comments from our guests.

Trip Advisor has become one of the leading resources people use to decide on which hotel to stay in. Again a BIG THANKS from all the staff and management of the Comfort Inn Manhattan and we hope to see you again for your next stay in New York!!! Best regards, Harold
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Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Excellent”
5 of 5 stars Reviewed February 26, 2012

I recently stayed here with a friend for a 4 night stay in New York, booked through Virgin.
The location of this hotel is fantastic and considering this, we paid a very reasonable price! Many main attractions are within walking distance and subway stations are also close by.
Upon arrival we were greeted by Matt who was extremely polite and welcoming as were the other staff who we spoke to.

Our room was a decent size with two double beds, it was comfortable and spotless. We also had a walk in wardrobe, iron and ironing board, safe and widescreen tv. The décor adds character to the rooms and was not dated. Granted, our view of a brick wall wasn't the best, but who cares! I didn't go to New York to sit in my room and see the sights from the window, I went out.

A cooked breakfast was provided on the first morning as we booked through Virgin and a continental breakfast which was enough to set us up for the day was available for the other mornings.

Checking in and out was hassle free and on the day we left we were able to store our suitcases in the reception while we went out, before returning for our transfer to the airport.

To sum it up, the Comfort Inn was more than we could have hoped for and I really don't know how people can fault it. I would definitely stay here again.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harold S, General Manager at Comfort Inn Manhattan, responded to this review
March 3, 2012
We at the Comfort Inn strive to make our guests feel welcome and appreciate your complimentary review. The principal goal of our hotel is to provide outstanding service to all our guests.

Perhaps we are biased, but we at the Comfort Inn Manhattan have the best location as well as a staff who are friendly and attentive.


On behalf of myself and the staff at the Comfort Inn Manhattan we thank you for your kind words and we look forward to your next visit!
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montpellier
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“very good location”
4 of 5 stars Reviewed February 25, 2012

this hotel is fantastic for walking in NY, night and day. It is near 5th and Broadway, ESB, times square........... Suppershuttle is OK from airport to the hotel and back. You can print your card for come back by plane at the hotel. breakfast could be better but it is correct. In february, rooms were or too hot or not enought hot but they were clean. Thereisn't sun in rooms at the 2nd floor but in mine, I saw ESB. Just a problem with the price. The man didn't look at the voutchers and asked 3400$ for a room which price was 979$ on the voutcher !!! he has changed after but it was a bad surprise after 10 hours traveling.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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Ask ag06 about Comfort Inn Manhattan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
1 review
2 of 5 stars Reviewed February 24, 2012

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Easytobook.com

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Ask Wolfgang H about Comfort Inn Manhattan
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Harold S, General Manager at Comfort Inn Manhattan, responded to this review
March 3, 2012
We at the Comfort Inn strive to make our guests feel welcome and appreciate your review. The principal goal of our hotel is to provide outstanding service to all our guests.


I, as the general manager apologize for the issues you experienced while staying at our hotel regarding the breakfast . We take these comments seriously and I will take every step to ensure that this does not occur again. I can personally add that this is an isolated incident and again, apologize for any inconvenience this caused you during your stay at the Comfort Inn Hotel.

Please feel free to contact me via email if you would like to discuss this matter further, comfortinngmnyc@aol.com. Best wishes, Harold
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Covina, California
1 review
“Great Weekend Stay”
5 of 5 stars Reviewed February 22, 2012

This hotel was perfect for a weekend stay in NYC. The staff was friendly and informative, and the rooms, though small, were pleasant. The free breakfast was a plus. The historic hotel is situated in Mid-Town and just steps from Broadway. We would definitely stay there again.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Travel4fun747 about Comfort Inn Manhattan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harold S, General Manager at Comfort Inn Manhattan, responded to this review
February 24, 2012
We hear time and time again how our property is appreciated for it's "vintage style" and also convenient location!

On behalf of myself and the staff at the Comfort Inn Manhattan we thank you for your kind words and we look forward to your next visit! Best wishes, Harold
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Additional Information about Comfort Inn Manhattan

Also Known As:
Comfort Inn Manhattan Hotel
Comfort Inn Manhattan Hotel New York City
Manhattan Comfort Inn
Comfort Inn New York City
New York City Comfort Inn
Address: 42 West 35th Street, New York City, NY 10001-2201
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Business Center Free Breakfast Free High-Speed Internet Restaurant Room Service
Hotel Style:
#166 Family Hotels in New York City
Price Range: $$$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
This New York City, NY hotel offers the ambiance of a small European hotel. Superior amenities and features include free breakfast with hot waffles, free coffee and free weekday newspaper.Business travelers will appreciate conveniences like free wireless high-speed Internet access in all rooms and access to fax services.All spacious guest rooms have irons, ironing boards, voice mail, safes, hair dryers and cable television. In addition, many rooms come equipped with sofa sleepers, microwaves and refrigerators. Non-smoking rooms are offered.Accessibility and value are just two of the many reasons to select the Comfort Inn Manhattan. Our guests will experience personalized service from our attentive and friendly staff. The Comfort Inn Manhattan is affordably elegant. ... more   less 
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