Me and my daughter stayed here for 4 nights and got back this morning. I have to agree with another 'reviewer' - really comfy beds, lives up to the hotel name. This is a very comfortable, friendly hotel in an ideal location for sightseeing: Less than 3 minutes walk to Macys and around 15 mins walk to Times Square. Matt on reception made our stay extra special. ..... so helpful, kind and great humoured! Breakfast is more than adequate and again all the staff helpful and friendly. We would definitely stay there again and recommend this hotel to our family and friends. Real value for money. It wasn't even that noisy at nights.

Lisa, Chelmsford

In regards to location it couldn't be better, with Macy's Time Square and Empire State Building within minutes walking distance could not flat at all.
Now with regards to the hotel you must remember this is a budget hotel, no frills just honest accommodation.
Staff thought out are welcoming and helpful the breakfast is acceptable as long as you like bagels or toast (hot breakfast is available at a cost) and there is free coffee or tea available however you have to get it from a machine in the lobby.

Bad bits.
Rooms are basic and beds are small. Through out the corridors there is a smell of tobacco however once in your room the smell sees to disappear. Shower is ok but tends to fluctuate between hot and cold whilst having a shower and toilet seems to get blocked easily (opps)

All in all I think you could sum up by saying that the hotel is old and could do with a little updating but as I said at the beginning this is a budget hotel and if you want posh then pay a little more and don't stay here.
All in all perfect stay for the time we were here.

My boyfriend and I stayed at The Comfort Inn Manhattan for my 30th birthday in May 2011. We chose it as it was reasonably priced and in an excellent location near to The Empire State Building, Macy's and right off 5th Avenue. The hotel was basic and dated with noisy air conditioning units that kept us awake especially when it rained. The breakfast was fair with bagels, toast, waffles, cereal and muffins. The lifts were very old and slow and it was easier to walk the stairs rather than wait for the 1 lift!! The staff were ok, the bar staff pretty rude but you expect that in ny! We did not spend alot of time in the room so it did not ruin my holiday but with no tea and coffee facilities, out dated decor, rude staff and the odd mouse we will not be choosing this hotel again!! Great location though!!

The hotel was in a great location and staff friendly, especially Matthew. I was staying with my husband and 16year old son (and paid for 3 adults). We were given a small dark corner room with a view of a brick wall. We requested a change of room and was offered another corner room with a slightly better view of a brick wall and fire exit, this did however have slightly more light. The only other room offered had one queen bed and a pull out sofa bed (which we had been told are very uncomfortable). With little choice we accepted the 2nd corner room and tried to make the most of our 4 night break. However we were woken at midnight from the noise in the next room which was due to an adjoining door, we could hear everything from that room, talking, laughing etc. The second night we had to bang on the wall for them to be quiet so that we could get some sleep. The beds were quite comfortable but sleep quality due to noise was poor. I did mention this to the Virgin rep whose answer was to speak to reception. Bathroom was also very cold in the mornings.
Overall the hotel is adequate if you do not have high expectations and rooms are clean enough. Breakfast is sufficient but they do run out of certain food if you are a little late down. Free coffee is good. Food at Brendans was good, didn't think food at Playwright Irish Bar was that good even with 20% discount.