The staff here really let down what could otherwise be a decent hostel. I understand that they are busy, but if not employing more staff sacrifices their overall efficiency and effectiveness then what a waste of everyone's time. At no point did I feel like anyone was genuinely interested in helping me when I made inquiries at the front desk. The rooms are musty and cramped, with beds that squeak at the slightest movement. The (single) elevator takes about 10 minutes for any given movement between floors, so much so that staying on the third floor for two weeks I think I only used it twice. I was charged extra to store my bicycle in a luggage room - $5 per day which was ridiculously steep. It is a long way from the trendy areas downtown, so $60/night to share a stuffy dorm with seven other people is robbery. I will never stay here again and I will urge others to avoid it at all opportunities.
- Official Description (provided by the hotel):
- HI-New York is located in a landmark building on the Upper West Side.One block from Broadway and a main subway line. Minutes from glorious Central Park. Situated near Central Park and Columbia University, the hostel is in a historic Victorian Gothic-style building on the Upper West Side. It organizes walking tours, sporting events, group outings to concerts and more. There is capacity for 672 guests, and facilities include internet access, kitchen and laundry. From an all-day walking tour to a viewing of a New York movie in our cozy TV room to a quiet cup of coffee in our cafe, Hostelling International New York has everything you need to make your group happy. Play the latest games on Play Station 2. Check your email without leaving the hostel. Wash and dry your clothes in our new laundry room on the second floor. Pick up subway/bus MetroCards, sundries, NY souvenirs, calling cards, and more. The hostel is located steps from the subways and minutes from Times Square and other major NYC attractions. Ask our friendly staff what they can do for you. ... more less
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- Also Known As:
- Hostelling International - New York Hotel New York City