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“Terrific Location” 4 of 5 stars
Review of Seton Hotel

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Seton Hotel
3.0 of 5 Hotel   |   144 East 40th Street, New York City, NY 10016 (Midtown)   |  
Hotel amenities
Ranked #160 of 458 Hotels in New York City
Certificate of Excellence 2014
Esparto, California, United States
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Terrific Location”
4 of 5 stars Reviewed May 28, 2014

Three blocks from Grand Central Station with easy access to the entire city. I did not experience any difficulties with the staff and no one told me I could not keep my key. In fact, the staff let me borrow a phone charger when I realized I had left mine at home. My room was very clean and spacious, with a private bath. Coffee in the morning was self serve and very tasty. The room was not inexpensive but relative to others nearby, it was a decent value. I would stay here again, but book carefully.

Room Tip: The room with two queen beds has a private bath.
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  • Stayed May 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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417 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Belfast, Northern Ireland, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

First time in NYC, was a great location, The place was clean and tidy. My sister and I got a Double Deluxe Double room. We went in the middle of winter during the really cold weather, the rooms were very warm. The hotel was in an ideal location, with a 24hr CVS close by as well as a Duane Reade on the other corner. There are local deli's nearby perfect for breakfast, Grand central station is very close by, and it was a great location to walk to all the famous monuments.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed May 26, 2014

If I could give a NEGATIVE star, I absolute would! The service here is rude and unacceptable.

1. They do NOT allow you to keep your room key, seriously? What kind of hotel does that..

2. Every guest has to be registered, to even ACCESS THE ROOM, my friend got a room here, and I wasn't even planning on staying the night, I was just going to charge my cell phone, the manager wanted me stay in the lobby, Is this serious.

As a background, I went with my friend when she checked into her room. (I wasn't planning on staying the night). We stayed in her room for about 30 mins, then left when our other friend arrived. We were going to a convention together.

After the convention, I went with one of the girls whose name was registered to the room to charge my phone. The manager would NOT let me in the room? My friend who booked the room called to talk to him, they ended up arguing, and he hung up on her.

3. Then, he decides to kick us out? do not stay here, not worth the hassle!!

IN SHORT - DO NOT STAY HERE

Stayed May 2014
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leslee60, Owner at Seton Hotel, responded to this review, May 27, 2014
I regret that your stay at the Seton Hotel was not to your liking. However I would like to better explain our policies. Our key system: We have found that most of our guests are quite comfortable with the procedure. We are a very small hotel and it actually allows us to provide excellent security making sure our guests are safe. It is not clear that you actually stayed at the hotel as you stated you just went up to charge your phone.

We do have rather stringent rules regarding registering guests but again this is really only for the purpose of maintaining the highest and best security for our guests. Many of these procedures came about after 9/11.

To the best of my knowledge no one was "kicked out" of the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raynham, Massachusetts
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 26, 2014

Great little hotel close to just about everything: Walk to Empire State bldg, Rock Center, Times Square, shopping; 24hr CVS 1 block over. Comfortable beds, clean and updated rooms. Concierge was friendly and helpful. Some rooms have a shared bathroom. Just know to look for that. (I got one with a private bath.) I would come back.

Stayed May 2014, traveled with friends
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New York
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 23, 2014

This and the key policy are the only major drawbacks which you shouldn't endure if you can find better accommodations around the same price.

On the plus side:

The hotel is clean and the staff is nice.

The location is great, especially on the weekends, if you want a quiet atmosphere that's right near Times Square.

  • Stayed April 2014, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2014

Stayed for 4 nights in the Seton hotel NY. Very friendly helpful staff. Clean rooms very modern but comfortable decor. Plenty of really soft pillows. Best sleep ever in a busy city!! 2 great real American diners nearby for fantastic Breakfast. Scottie's was our favorite.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 19, 2014

I was there with a companion for only one night, personally I thought though our room was tiny and the bathrooms (very new, very clean at all times I might add) were all the way across the hall, the pluses in my opinion were: it was very clean, coffee was good downstairs in the lounge, clean towels, slippers, hairdryer and robe were abundant, the hotel staff was helpful and courteous, and most important the price was right.. However my companion was not happy about the size of the room, he complained about the shared bathroom, complained about the fact we had to give the keys back to front desk every time we left the hotel's building. So really, it all depends how you see things. If you are an open minded person, by all means this hotel is alright. If you're not up to being chill or adventurous, probably not....

Room Tip: get one closer to the bathrooms!
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  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seton Hotel

Address: 144 East 40th Street, New York City, NY 10016
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Free High Speed Internet ( WiFi ) Suites Airport Transportation
Hotel Style:
#23 Best Value Hotel in New York City
#133 Romantic Hotel in New York City
#138 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Seton Hotel 3*
Number of rooms: 61
Official Description (provided by the hotel):
The Seton Hotel offers a variety of rooms catering to international, value concerned travelers. We offer beautifully restored accommodations at affordable prices, making us an ideal Midtown East hotel choice. We have brought unique style and comfort to each accommodation. A few Budget Sandard rooms remain available. The new lobby, fresh and unique in its design, presents a striking arrival experience. And our new guest lounge is perfect for enjoying complimentary beverages, reading, relaxing in comfort. Be close to the city's major shopping and entertainment, as well as Grand Central Terminal, the United Nations, Park Avenue's corporate headquarters. ... more   less 
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Also Known As:
Seton Hotel New York City

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