Having read a few reviews before my trip I had a good idea of what to expect from the Standard, High Line.
Major selling points for me were:
- Having emailed ahead to request a mid level floor (for a view without the club noise) and a 'tub with a view', when I arrived after a long and delayed Amtrak ride, I was greeted warmly by Irina who happily accommodated my request by allocating me a corner room on the 12th floor, with stunning views of both the Hudson River and the Empire State Building.
- The view was just as good from the shower and tub, and really is worth every penny.
- The hotel enjoys a great location above the Highline Park, a stones throw from Chelsea Market, well served by the A,C, E and L trains and a pleasant walk from Greenwich Village, SoHo, Tribeca and LES.
- There were always cabs available outside.
- The room is well stocked with essential toiletries, a varied minibar, radio, TV, good linens and bath robes.
- Complimentary Wifi throughout the hotel
- Everything was perfectly clean; the heating A/C is easy to use and despite the high floor you can open the windows (safely).
- On floor 12 I experienced no street noise and minimal noise (a very feint thump thump of bass) only on one evening.
- Room service was quick, friendly and efficient
Where I felt the hotel falls short is
- I wasn't surprised to hear that the rooftop bars were closed, which was a bit disappointing, but there's plenty else to do in the area; and the view is equally good from the room. (I'd expect a top class hotel to keep this space open to guests at all times)
- No complimentary bottled water - such a basic thing, which doesn't cost a lot but makes guests feel looked after (particularly for Brits who are used to tea and coffee making facilities in room)
- Speaking of which, a coffee maker/ Nespresso machine wouldn't go amiss
- No turn down service (far from essential, but does make you feel looked after on holiday)
- A moot point - but the TV was slightly mistuned and could have greatly benefitted from a listings function. Plus the selection of on demand movies was poor. I guess New York is entertainment enough though!
In summary - would I stay again? Absolutely yes - the Standard Highline is in a great location with unbeatable views, and nicely appointed rooms. As a 4* it is very cool and comfortable, so it's achieving what it sets out to do. I just think perhaps they are missing a trick, as with a few little extra touches it could be a really great guest experience. I'd love to see them take a leaf out of the Andaz's book and offer complimentary coffee and soft drinks in room, and a wine hour in the lobby.
- Official Description (provided by the hotel):
- Located in Manhattan's thriving Meatpacking District, the latest in hotelier Andre Balazs' collection of Standard Hotels stands commandingly above The High Line, the former elevated railroad undergoing redevelopment as a public park. 338 guest rooms on 18 floors, The Standard, High Line boasts unparalleled views of the Hudson River and Lower Manhattan, full business amenities, extensive event space and a state of the art fitness facility. ... more less
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- Also Known As:
- The Standard New York Hotel New York City
- Standard New York City
- The Standard New York City