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“Just Perfect” 5 of 5 stars
Review of The Standard High Line

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The Standard High Line
848 Washington Street, at West 13th Street, New York City, NY 10014 (Formerly The Standard New York) (Manhattan)   |  
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Ranked #248 of 458 Hotels in New York City
connecticut
Top Contributor
175 reviews 175 reviews
50 hotel reviews
Reviews in 38 cities Reviews in 38 cities
117 helpful votes 117 helpful votes
“Just Perfect”
5 of 5 stars Reviewed March 17, 2013

The rooms my not be huge, but so well layed out! Much easier to maneuver than say the Mondrian which is delightful but tight. Staff is accommodating , nice and helpful.love the location, great shopping, restaurants and live the continental breakfast at the hotel. Fresh juice, coffee, scones and croissants. Just settle in and enjoy. This is based on our 3rdstay here in recent months....returning next month. Relaxing!

Room Tip: High floors have stunning views
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,510 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (370)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed March 16, 2013 via mobile



Pros:

- they will get you a great table for dinner at short notice. very big pro.
- the views from the room.
- the great public areas of the building.
-the super friendly bell hops.
- great location and a very funky area.

Cons:

- tiny tiny rooms by American standards.
- surly waiting staff in diner.
- great bar on the roof but closed to members only (or you can que and possibly get in) after 9:30.
- no tea or coffee making facilities in room.
- for a designer hotel the framing on the guest couch looks like its from Ikea. Being picky but it does tout itself as a designer hotel so detail does matter.
- for $450 a night I would expect the toilet to have something other than painted drywall.
- zero tech/ electronic connectivity in room.

Summary.

Decent place but they spent all the cash for the build on the public spaces, for the price we paid I would stay elsewhere and drop by and just see the public areas that you can access without being a guest.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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lemmondd, General Manager at The Standard High Line, responded to this review, March 18, 2013
Dear kd_ts -

Thanks for staying with us at The Standard! I appreciate the feedback on the Pros and Cons of your stay. We do have a variety of guest rooms in all sizes, some smaller - some bigger! I'm sorry your waitstaff were surly, that is totally inconsistent with our norm. Our Room Service staff are available 24/7 to provide you with coffee or tea service in lieu of makers in the guest rooms. All of the furnishings in the guest rooms were created just for the Hotel, we will ask our team to pay some additional attention to those details, but they were thought out fairly carefully. We would be happy to consider any additional items guests would need/want in terms of technology... most of our guests are focused mainly on our free WiFi... let us know what you would like to see!

Please do join us again! We look forward to welcoming you back to the Hotel or any of the bars or restaurants throughout the building.

All best,

David Lemmond
General Manager
The Standard, High Line
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1 review
5 of 5 stars Reviewed March 16, 2013 via mobile

The hotel was beautifully designed from the lobby to the roof top bar. The rooms felt like very cool, generously sized ship cabins on a 1960's luxury liner... All curves and wooden detailing.
Separate loo and amazing shower overlooking the city through the frameless floor to ceiling window that run the length of the room. Bar and restaurant both great and were obviously places to be for New Yorkers as well as hotel guests.
Service was great. Kevin was very helpful pre our stay with booking helicopter tours etc. All the staff were polite and full of ideas for restaurants etc.
The location of the hotel is one of its best features. The high line walk is lovely and being extended... a fantastic addition to the city. The cool meat packing district is perfectly placed for heading up or down and has lots of beautiful shops and restaurants and architecture. We walked from the hotel up to Central Park and the museums and down to battery park / TriBeCa / Brooklyn bridge etc. We would both stay again for sure. I agree,,not for the elderly but its not aimed at that catchment. Fun and funky.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Palm Beach
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 14, 2013

This hotel has been conceived for a young clientele. From the chairs in the small and crowded lobby to the dim reading light and low beds in the rooms, the facility is not for anyone of any age with a bad back, reading glasses, or other over forty issues.
The bar and restaurant both had at least a 45 minute wait at 5:00 for a barstool or table.
However, the staff was helpful and the bed was super comfortable.

Room Tip: The rooms feel like cruise ship cabins in dimensions and decor. There is very little space. We had...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lemmondd, General Manager at The Standard High Line, responded to this review, March 18, 2013
Dear wavewatcher31 -

Thanks for your comments from your recent stay! I absolutely agree that the bed is super comfortable. Sorry for the long wait for a table. We usually have a bit more flexibility at 5pm, but you must have picked a busy busy day. We really do have clients from many different groups staying with us. Being one of those over forty people, I still think we have something for everyone!

Please let us know when we can welcome you back again.

All best,

David Lemmond
General Manager
The Standard, High Line
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2013

Despite what some say, The Standard is the place to stay.

My fiancé and I stayed at the Standard during the holidays and we couldn't have been happier with our choice.

The property is beautiful with floor to ceiling windows in each room. Great views with great food.

The staff overall is great, although the people on the top floor bar could use some lessons in hospitality.

My experiment was heightened from the time the cabby dropped me off. Tim the bellman humored us the entire checkin while Aaron at the front desk was funny and fast. Brian on the phone helped me out with numerous, albeit annoying, requests. Finally, checkout was a delight with the help of Amal.

If you're looking for a laid back atmosphere with top notch service, STAY HERE!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Flushing, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 11, 2013

If you're looking for a fun and festive getaway, this is the hotel for you.

I stayed here for a weekend with my boyfriend in early March 2013. I had asked for a room on a lower level, away from the rooftop bar/lounge, and they astutely adhered to my request, and even mentioned that it was far far away from the elevators. Awesome news upon check-in.

The decor of the hotel is the first thing that will strike you. It is beautiful, stylishly designed, and my Standard King room was very clean. The beds here were really comfortable, and we slept very well. We went to the rooftop bar/lounge also, and it had an amazing view of the Hudson, and was also very stylishly designed. The hostess did say that it was mandatory for all guests to check their coats before entering the bar, though. Also, "non-members" (another phrase for "preferred guests"?) were only allowed to enter before 9 PM.

The amenities could be the best or worst part depending on your level of self-control and self-appointed budget. They're presented very lavishly in a cabinet in your room, and it's really hard to not just grab and open up everything you see. I think we went through 2 half-bottles of wine for the 3 days we stayed there only because we were conscious about how much we were actually spending. We really controlled ourselves on the snacks and non-alcoholic beverages as well, only opening a few of them when the cravings struck, but these allowances certainly made us feel very comfortable.

I must note that the windows of the rooms are very visible to people outside, and one should certainly think twice before venturing too close to them if you just recently came out of the shower (which is only divided by a glass wall) or just wanted to feel liberal and undress yourself in front of them. Perhaps the hotel should think about tinting those...

The only qualm we had with the hotel was of its appliances. The mini-fridge door in our room kept falling off, and we tried to pivot it back in place every time we opened/closed it. So though the fridge itself is closed, the cupboard door outside was hanging off. Also, one of the electrical sockets was coming loose. We had also requested a DVD player for our TV, but it turns out that they had low inventory on those, and it took around 4 hours, and a couple of (very polite) phone calls to finally receive this device. They were certainly very apologetic about our wait, though. But afterward, when we were operating it, some of the buttons didn't work, so we weren't able to watch our DVD in its entirety.

Our stay overall was very nice and fun. I must admit that I felt very intimidated from previous reviews about this hotel's price and service when I made this reservation, but everything turned out to be ok. I think I would stay here again, but only for a short time.

Room Tip: Ask for a lower floor, and away from the elevators, if you want some rest and relaxation at night. A...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lemmondd, General Manager at The Standard High Line, responded to this review, March 18, 2013
Dear Vivian H -

Thanks for all the great detail on your recent stay! I think you got a really good sense of the whole place. So sorry that the cabinet door/minibar door were out of whack during the stay. We should have caught that before you arrived. The DVD player should also have been an easy request to get in the room and working seamlessly, sorry we didn't allow you to see your whole movie.

I hope you will come back and stay with us again, let us know when.

Best,

David Lemmond
General Manager
The Standard, High Line
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 9, 2013

The Standard is the essence of NYC all in one place. From the ice rink with dancing spotlights at the entrance, to the spectacular views; it is all New York. I found the staff affable, the valet even amusing as well as friendly. It is quirky in a very fun way. This comes from someone neither young nor hip by any definition. The bar on the 18th floor is worth a drink at sunset.
Biggest complaint? Hard to close my eyes for sleep with the fantastic lights of the city all around me!
The Sunday brunch is wonderful. Great food, perfect omelets and reasonably priced.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Standard High Line

Address: 848 Washington Street, at West 13th Street, New York City, NY 10014 (Formerly The Standard New York)
Phone Number:
Location: United States > New York > New York City > Manhattan , West Village
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#159 Business Hotel in New York City
#197 Romantic Hotel in New York City
#251 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Number of rooms: 338
Official Description (provided by the hotel):
Located in Manhattan's thriving Meatpacking District, the latest in hotelier Andre Balazs' collection of Standard Hotels stands commandingly above The High Line, the former elevated railroad undergoing redevelopment as a public park. 338 guest rooms on 18 floors, The Standard, High Line boasts unparalleled views of the Hudson River and Lower Manhattan, full business amenities, extensive event space and a state of the art fitness facility. ... more   less 
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Also Known As:
The Standard New York Hotel New York City
Standard New York City
The Standard New York City

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