beautiful building...beautiful restaurants...beautiful lobby...beautiful Marco Brambilla video installation in the elevator...pretty much amazing until you're actually staying at the hotel
First problem...was arriving on an international flight so I didn't get to the hotel until 10PM. I am a Founderscard member and am supposed to get an upgrade on check in. I even called the night before to confirm. When I arrive, they put me in a queen size bed (I'm 6'4") and tell me they are booked. I spent the next 90 minutes trying to find another hotel to switch to when I finally find a room at the Ace, all of a sudden there is a room with a king bed available. "Sorry sir, there were some technical problems with this room but the room just opened up."
I get to the room, everything seems fine. I go to use the toilet (#1) and it takes 3 flushes for anything to go down. Because I've now wasted almost two hours getting into the room, only the late night menu is available for room service. I ask if any of the restaurants are still serving dinner, "yes, until 2am." I call the grill to make sure there's a table available, they say sure come on down. I go down to the grill and have to wait 15 minutes for a table. I get seated and the menu is the EXACT same as the room service late night menu. I order a soup and salad and to be fair, it was quite good.
I go back upstairs to go to shower and then sleep. I take a shower, but there's no door on the shower so the bathroom floor ends up with a pool of water on it which I have to mop up with a towel. I go to sleep and I'm laying in bed and I hear a pounding that sounds like an anvil coming from either the floor above or the room next to me. Then I hear the shower running like it's my own shower. Doors slamming in the hallway all night and day. Super loud on the street all night and day.
This hotel is all style over substance and wildly overpriced. At the least the one in LA doesn't try to gouge you like it's a real 4 star hotel.
Would never stay here again nor recommend it to anyone.
- Official Description (provided by the hotel):
- Located in Manhattan's thriving Meatpacking District, the latest in hotelier Andre Balazs' collection of Standard Hotels stands commandingly above The High Line, the former elevated railroad undergoing redevelopment as a public park. 338 guest rooms on 18 floors, The Standard, High Line boasts unparalleled views of the Hudson River and Lower Manhattan, full business amenities, extensive event space and a state of the art fitness facility. ... more less
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- Also Known As:
- The Standard New York Hotel New York City
- Standard New York City
- The Standard New York City