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“Fun place to stay” 3 of 5 stars
Review of The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member

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The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member
3.0 of 5 Hotel   |   449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018   |  
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Ranked #252 of 458 Hotels in New York City
Baltimore, Maryland, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fun place to stay”
3 of 5 stars Reviewed April 2, 2013

This place was really a fun place to stay. It is close enough to walk to many of the attractions or not a very expensive cab ride. It was clean, attractive but very small.it was family friendly and my kids loved it too. I would stay there again in a heartbeat.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review, April 5, 2013
Dear Joann B,
Thank you for you fantastic review and comments during your stay. We especially want to thank you for having chosen the GEM Hotel. Value and commitment to service and guest satisfaction we strive for it with each and every guest. To thank you for taking the time to post your lovely review please mention LGEMR during your next return trip family and friends.
Sincerely,
Lawrence Hou
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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396 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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roanoke
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 18, 2013

This hotel was a great find. On my 70th birthday, my children gave me 2 tickets to Don Carlo at the Met Opera. My daughter was going with me, and although she is a frequent visitor to NYC, said I could not find a "decent" hotel in NYC for under $300 - especially on a weekday. With my senior discount I scored this hotel for under $200. It's location was actually the best part because it is about 7 minutes walking distance from the Port Authority, about 10 minutes walking to the High Line and has a gas station on the corner that services lots of available yellow cabs. We had a 10th floor room at this "GEM", which is described as an upscale Comfort Inn. (It's eligible for Choice Award Points.) It had robes in the closet, upscale amenities and a friendly and helpful staff. I highly recommend this "GEM" of an hotel in NYC.

Room Tip: Higher rooms have less noise.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review, March 19, 2013
Dear barbdaveroanoke,
Thank you for having stayed at the GEM Hotel Midtown West while in New York City. We hope that you enjoyed Don Carlo at the MET. We like to think of ourselves as a nicely hidden away GEM. Ideally located outside the heart of New York but still close enough to all. Your review and comments mean so much to us, for that we thank you for taking the time to write them. We hope that you will be back in NYC soon, if so please mention LGEMR.
Sincerely,
Lawrence Hou
General Manager
The Gem Hotel Midtown West
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Yardley, Pennsylvania
1 review
5 of 5 stars Reviewed March 17, 2013

I have stayed at this location several times while working tradeshows at the Javits.
And our whole company highly recommends it!
The staff is Wonderful. Especially Alex at front desk - A true gentleman! Very professional & accommodating to the guests. We always feel comfortable with everything. Perfect spot for all our needs - You wont be disappointed its close to everything.
Rooms are very clean! We already have our next visit booked with them and know we are in very good hands! Bravo to all at the Gem on 36th !

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review, March 19, 2013
Dear Missy K,
It was a tremendous pleasure to have you again with us. It's sometimes just nice to find that special place away from home and we hope that the GEM Hotel Midtown West is that home for you. I am positive that Alex who has been with us for several years now will appreciation the lovely comment about him. I look forward to your return and please let us know if there is any thing special that we can do for you. Thank you again being a loyal GEM guest.
Sincerely,
Lawrence Hou
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sykesville, Maryland
1 review
5 of 5 stars Reviewed March 17, 2013

I stayed at the GEM midtown last year for the Coffee Fest at the Javit Center. The GEM is only a few block away (less than 5 min walk). I came back this year for the same thing and I had no doubt that I will come back to the GEM. I love this hotel, it's small and cozy and the front desk people are very welcoming. The service is great, the bed are SUPER comfortable and it's not noisy at all. I slept like a baby! I recommend it. I will always stay at the GEM midtown no matter where I go in NY.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review, March 19, 2013
Dear helenellorettaylor
Thank you and Welcome back to the GEM Hotel Midtown West. We are truly thrilled that you enjoyed your stay. We look forward on your return stay with us. We also like to thank you for being our loyal guest and please mention LGEMR for your return trip.
Sincerely,
Lawrence Hou
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed March 10, 2013

I have stayed at The GEM at least once in 3 of the last 4 years. The rooms are small, but clean and nicely decorated. The hotel will loan you an iPod to use for a walking tour of the city. The friendly and knowledgeable staff will provide excellent restaurant and attraction suggestions. This might be the nearest hotel to the Javits center, and is a great value.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review, March 21, 2013
Dear JoannH,
Thank you for choosing the GEM Hotel Midtown West during your most recent visit to our great city. We like to think of ourselves as a hidden GEM, away from the busying streets of NYC but not to far away. The neighborhood that we are in is up and coming, with the 7 line and Highline extension, new residential apartments and the great restaurants all within walking distance. We would also like to Thank you for taking the time to write and post a review of your stay. On your return visit please mention LGEMR, hope to see you soon again.
Sincerely,
Lawrence Hou
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, Pennsylvania
Top Contributor
132 reviews 132 reviews
27 hotel reviews
Reviews in 44 cities Reviews in 44 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 7, 2013

I stayed at the hotel on business while attending the gift show at the Javits center. The location is perfect - close to the expo center. Rooms are very small but enough for a good night sleep in Manhattan. Room was clean and bed was comfy. Would definitely stay here again on business. Staff was very friendly.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review, March 12, 2013
Dear RoxanneUS,
Thank you having stayed at the GEM Hotel Midtown West while you were in New York City for the Gift Expo. I hope that it was a successful expo. I also like to take the time and thank you for posting a review of your stay. To show our appreciation please mention LGEMR during your next return visit.
Sincerely,
Lawrence Hou
General Manager
The GEM Hotel Midtown West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Top Contributor
78 reviews 78 reviews
19 hotel reviews
Reviews in 34 cities Reviews in 34 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 5, 2013

stayed here for a few days annually.Very small average rooms but they work for 1 or 2 people A no frills hotel.No restaurant or coffee available but a Dunkin Donuts and Cafe Grind only 2 minute walk.Closest hotel to Javitz Center,Parking with a hotel stamp across the street 25 bucks.Don't expect much but you will be satisfied

Room Tip: upper levels more than 2 people in a room you will feel crowded
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member, responded to this review, March 12, 2013
Dear stevedolphin,
Thank you for having choosen The GEM Hotel Midtown West during your recent trip to New York City. I especially like to thank you for taking the time in posting a review of your stay. Though we do not offer many other amenities we pride ourselves in the one on one guest interaction. We just recently partnered with Cafe Grind. Please mention LGEMR on your return visit. Thank you again.
Sincerely,
Lawrence Hou
General Manager
The GEM Hotel Midtown West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member

Address: 449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#149 Romantic Hotel in New York City
#167 Business Hotel in New York City
#252 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member 3*
Number of rooms: 39
Official Description (provided by the hotel):
Free Wifi. The GEM Hotel Hudson Yards/Midtown West is ideally located in "your corner of the world." We provide boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities.We are conveniently located in Manhattan Midtown West, just two blocks away from the Jacob K. Javits Convention Center. Guests are within walking distance from all that Midtown Manhattan has to offer, including world-famous restaurants, night clubs, art galleries, shopping and more. The hotel is three blocks away from New York City's subway system and within close proximity to both Penn Station and the Port Authority of New York and New Jersey.The GEM Hotel Midtown West offers a wide array of amenities and services that add value. For no additional charge, guests can enjoy wired & wireless Internet access, premium bottled water, nightly turndown service with our signature pillow mist, and shoeshine and concierge services.All guest rooms are smoke-free and boast flat-panel LCD televisions, iPod docking stations, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards.While staying at this New York hotel, check out the GEMmine in the lobby to find what is happening in the neighborhood; sights, sounds, dining and attractions. You can also tour Manhattan with our GEMwalking tours.The GEM Hotel - Midtown West, an Ascend Collection hotel, is a sanctuary of luxury in a trendy Manhattan neighborhood. Guests will feel truly ensconced in an elegant, private and boutique atmosphere. ... more   less 
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Also Known As:
The Gem Hotel-Midtown West Hotel New York City

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