We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay” 5 of 5 stars
Review of 36 Hudson Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added 36 Hudson Hotel to your Saves list
36 Hudson Hotel
3.0 of 5 Hotel   |   449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018 (Formerly The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member) (Midtown)   |  
Hotel amenities
Ranked #273 of 466 Hotels in New York City
Limerick, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay”
5 of 5 stars Reviewed October 2, 2012

Hotel was about 3 block from the city centre. So a little walk to the hotel, otherwise taxi's if you're rushing.
Hotel was lovely and clean, Service was great.
Two people shared a dble room. Rooms a little small but otherwise perfect. Beds comfortable. Clean bathrooms. Everything supplied.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at 36 Hudson Hotel, responded to this review, October 12, 2012
Dear Michelle R,
Thank you for having choosing the Gem Hotel Midtown West during your most recent visit to NYC. We are so delighted that your stay was pleasant and memorable. We are committed to guest satisfaction. Your review and comments are welcomed as a guage to measure our level of service. We like to thank you for taking the time to write the review and hope that on your next return visit that you us LGEMR. Thank you again

Best Regards,
Gem Hotel Midtown West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

515 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Sugarcreek, Ohio
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed September 25, 2012

I have stayed in several different hotels in Manhattan and this was the best overall; value, cleanliness, friendly staff, etc. It was a little bit of a walk to the subway, but we didn't mind. The rooms are small, just a little bigger than a cabin on a cruise ship. I have paid more money for some scary motels in the City.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lmullet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at 36 Hudson Hotel, responded to this review, September 27, 2012
Dear lmullet,
Thank you for choosing the Gem Hotel Midtown West during your most recent visit to NYC, We are so thrilled that you had a wonderful stay. Your comments an review shows that we are heading in the right direction. To thank you for taking the time to post a review and please use LGEMR for your next return visit.
Best Regards,
Gem Hotel Midtown West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrence, Kansas
Level Contributor
137 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed September 12, 2012

We totally enjoyed our time at the The Gem. The staff was very friendly. The rooms, although small, were nice, clean and well appointed for the size. I love the little extras in the room including the "relax" rock, the vial of lavender scent and that very unique clock radio that took my iPod. The location was both good and bad. It is close to Javits Center and the really cool High Line park. But, you also have to walk numerous blocks from the subway, and not all through a great neighborhood. But, I stayed there with my sister, and we walked home at night feeling just fine. I guess the real question is, would I stay at the Gem again? Answer: heck, yeah!

Room Tip: there are only 4-5 rooms on a floor, so I would say any room is great.
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AirJanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at 36 Hudson Hotel, responded to this review, September 13, 2012
Dear Janet1967,
Thank you for staying at the Gem Hotel Midtown West durig your most recent trip to NYC with your sister. We are so delighted that your stay with us was everythig you hoped for when choosing your hotel. Your reveiw and comments are so very much appreciated and welcoming. We greatly look forward to your next stay, please mention LGEMR as THANK YOU .
Best Regards,
Gem Hotel Midtown West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 22, 2012

Our family of 3 stayed at GEM Midtown for 11 days and we enjoyed our stay. We were out exploring for most of the day and the most important thing to us was clean, comfy beds, location and friendly staff. Staff is incredibly friendly and really made our stay memorable. We had a room on the 10th floor, 2 double beds, mini fridge (which I requested), microwave, Wolfgang Puck coffee, wonderful tea and AC that worked perfectly. Room was small but manageable, linen was clean and replaced only when you place the rock on the bed as hotel is into environment. However, I was surprised that there was no blue bin in the room for recycling? They need to do something about Wi Fi as this was the only frustration I experienced. Our room was in the corner of the building, top floor and I wasted hours and hours trying to connect. Once you go downstairs connection was perfect. I was able to connect to free Wall Street Journal Wi Fi more often than to hotel's own set up. I loved the benches by the entrance to hotel, it was perfect for my morning coffee and smokers will appreciate it. Location is somewhat off as Lincoln tunnel is there, so there's a big intersection to cross, but once you do, you're on 9th Ave which has tons of restaurants, coffee shops, laundry etc. Venture towards the 10th Ave and check out Coffee Grind, great coffee place. Across the street is a drugstore, next to it little grocery store where you could get pastries, sandwiches, drinks etc. We liked the location, lots to explore around on 35th and 34th streets. There's a gas station around the corner with lots of taxis at all times and this was a huge convenience. If we slept in longer and cleaning ladies were gone for the day, we would advise front desk person of this and our room would be clean. Staff really went out of their way to assist us and make us feel welcome. If we ever come back to NYC I would stay here again

Room Tip: Room 1010 was quiet, clean
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank skeletoncrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at 36 Hudson Hotel, responded to this review, August 23, 2012
Dear skeletoncrew,
Thank you for having chosen the Gem Hotel Midtown West during your visit to NYC. We are so extremely happy that your stay was everything you hoped for when making your hotel reservations. Your reveiw and comments mean a great deal to us to guage our performance and committment to allof our guests. Our WiFi is currently being changed to a much faster fiber optic line and we hope that you get to experience that on your return visit. The Gem is ideally located in an up and coming neighborhood wtih many changes to come. In appreciation for taking the time to post a reveiw, please use "LGEMR" on your return trip.
Best Regards,
The Gem Hotel Midtown West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
457 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed August 9, 2012

This hotel could be your GEM. This small hotel (39 rooms) is a skip from the Javits Center. This summer room rates in NYC are through the roof. The GEM provided a reasonably priced alternative to the larger westside hotels. Rooms are small ... but honestly, no smaller than many other hipster hotels. The design is clean, contemporary and attractive. Coffee maker in the room. No restaurant in this hotel. All in one shampoo/conditioner and body wash are dispensed from canisters inside the shower. Other toiletries are fine - not too smelly :) Robes in closet if you choose to use them. Hairdryer and Iron also in room. Hotel staff very nice & helpful.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Nancy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at 36 Hudson Hotel, responded to this review, August 14, 2012
Dear OBD2142,
Thank you for choosing The Gem Hotel Midtown West during your most recent visit to NYC and the Javits Center. We are extremely excited about your stay with us and your kind reveiw and comments about the experience with the staff and service. We feel that our location is ideal for the business traveler to the Javits and many other local attractions In appreciation please use "LGEMR" on your next return visit.
Best Regards,
The Gem Hotel Midtown West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indian Lake NY
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed August 2, 2012

Friendly staff, clean room on arrival, that is where the positives end. BUT, we did not have the benefit of the room being cleaned, vacuumed or serviced during our 2 night stay, nor did we get clean towels until we asked. We were left to make the beds. The TV did not work very well, the wifi was non-existent, the AC was erratic and needed to be constantly shut on and off and set lower and lower to get it to work. Even the ethernet cable was broken. The room was very tiny. Two double beds jammed against side and back walsl a small desk and smaller armoire left very little room to move around in the room. The bath took up around 40% of the total space, but there were hardly any amenities (1 lotion, 1 mouthwash, 1 bar soap for 3 people). In fact, we had to hunt for the second roll of toilet paper-- found in the armoire(??).

The neighborhood is also not the greatest. Hotel jammed into a crevice 3/4 of the way down the block between 9th and 10th avenues. Room is quiet, but walking to it late at night if you are alone, female or elderly, will not be a pleasant experience. There are no restaurants of any note very near to the hotel. The bottom line is that this is certainly no jewel in the hotel crown of NYC and for the price, you can easily find a Helmsley or equivalent hotel in a better neighborhood. They may even clean the room and make the bed during your stay!

Room Tip: Avoid this hotel if you can.
See more room tips
  • Stayed July 2012, traveled with family
    • 2 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank BillQIndianLakeNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at 36 Hudson Hotel, responded to this review, August 6, 2012
Dear BillQIndianLakeNY,
I like to take this opportunityt to offer my sincere apology to you in our failure to meet you expectations. From you comments it appears several key items were missed. I hope that you will give me the opportunity to discuss the short coming of your stay. Please feel free to contact me at midtown.gm@thegemhotel.com to discuss and reveiw your stay.
Be assured that your reveiw and comments will be addressed and used in our training.
Again my apologies to you.
Best Regards,
The Gem Hotel Midtown West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan, Puerto Rico
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 22, 2012 via mobile

Very small but clean, that is what i am looking when i go on business. I can stay again.

Stayed June 2012, traveled on business
Helpful?
1 Thank Eric197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at 36 Hudson Hotel, responded to this review, July 27, 2012
Dear Eric197,

Thank you for choosing to stay at The Gem Hotel Midtown West Hotel during your most recent trip to NYC. We hope that you had successful business trip and that you will considering choosing the The Gem Hotel again. in appreciation of taking time to write this reveiw please use "LGEMR" on your next return trip.

Best Regards,
The Gem Hotel Midtown West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Pod 51 Hotel
Pod 51 Hotel
#226 of 466 in New York City
4.0 of 5 stars 3,986 reviews
Midtown
Magnuson Convention Center Hotel
Magnuson Convention Center Hotel
#375 of 466 in New York City
3.5 of 5 stars 619 reviews
Midtown
Quality Inn Midtown West
Quality Inn Midtown West
#347 of 466 in New York City
3.5 of 5 stars 571 reviews
Show Prices
Show Prices
Show Prices
Midtown
Hotel 31
Hotel 31
#264 of 466 in New York City
4.0 of 5 stars 1,316 reviews
Midtown
Wyndham New Yorker Hotel
Wyndham New Yorker Hotel
#283 of 466 in New York City
4.0 of 5 stars 8,605 reviews
Midtown
Seton Hotel
Seton Hotel
#175 of 466 in New York City
4.0 of 5 stars 590 reviews
Show Prices
Show Prices
Show Prices

Been to 36 Hudson Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about 36 Hudson Hotel

Address: 449 W. 36th Street, 36th Street between 9th & 10th Avenues, New York City, NY 10018 (Formerly The GEM Hotel Hudson Yards, an Ascend Hotel Collection Member)
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#19 Best Value Hotel in New York City
#200 Business Hotel in New York City
#209 Romantic Hotel in New York City
#234 Family Hotel in New York City
Price Range (Based on Average Rates):
Hotel Class:3 star — 36 Hudson Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
36 Hudson Hotel is located in the heart of Midtown Manhattan and perfect boutique hotel for business travellers and tourists. Many of New York's most popular attractions are within walking distance and you will explore memorable experiences in Time Square, Empire State Building, The Rockefeller Center, MOMA and Central Park etc. 36 Hudson Hotel is an perfect travel destination to make your journey enjoyable and memorable. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Odigeo, Travelocity and Low Cost Holidays so you can book your 36 Hudson Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Gem Hotel-Midtown West Hotel New York City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing