Our family of 3 stayed at GEM Midtown for 11 days and we enjoyed our stay. We were out exploring for most of the day and the most important thing to us was clean, comfy beds, location and friendly staff. Staff is incredibly friendly and really made our stay memorable. We had a room on the 10th floor, 2 double beds, mini fridge (which I requested), microwave, Wolfgang Puck coffee, wonderful tea and AC that worked perfectly. Room was small but manageable, linen was clean and replaced only when you place the rock on the bed as hotel is into environment. However, I was surprised that there was no blue bin in the room for recycling? They need to do something about Wi Fi as this was the only frustration I experienced. Our room was in the corner of the building, top floor and I wasted hours and hours trying to connect. Once you go downstairs connection was perfect. I was able to connect to free Wall Street Journal Wi Fi more often than to hotel's own set up. I loved the benches by the entrance to hotel, it was perfect for my morning coffee and smokers will appreciate it. Location is somewhat off as Lincoln tunnel is there, so there's a big intersection to cross, but once you do, you're on 9th Ave which has tons of restaurants, coffee shops, laundry etc. Venture towards the 10th Ave and check out Coffee Grind, great coffee place. Across the street is a drugstore, next to it little grocery store where you could get pastries, sandwiches, drinks etc. We liked the location, lots to explore around on 35th and 34th streets. There's a gas station around the corner with lots of taxis at all times and this was a huge convenience. If we slept in longer and cleaning ladies were gone for the day, we would advise front desk person of this and our room would be clean. Staff really went out of their way to assist us and make us feel welcome. If we ever come back to NYC I would stay here again
- Official Description (provided by the hotel):
- Free Wifi. The GEM Hotel Hudson Yards/Midtown West is ideally located in "your corner of the world." We provide boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities.We are conveniently located in Manhattan Midtown West, just two blocks away from the Jacob K. Javits Convention Center. Guests are within walking distance from all that Midtown Manhattan has to offer, including world-famous restaurants, night clubs, art galleries, shopping and more. The hotel is three blocks away from New York City's subway system and within close proximity to both Penn Station and the Port Authority of New York and New Jersey.The GEM Hotel Midtown West offers a wide array of amenities and services that add value. For no additional charge, guests can enjoy wired & wireless Internet access, premium bottled water, nightly turndown service with our signature pillow mist, and shoeshine and concierge services.All guest rooms are smoke-free and boast flat-panel LCD televisions, iPod docking stations, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards.While staying at this New York hotel, check out the GEMmine in the lobby to find what is happening in the neighborhood; sights, sounds, dining and attractions. You can also tour Manhattan with our GEMwalking tours.The GEM Hotel - Midtown West, an Ascend Collection hotel, is a sanctuary of luxury in a trendy Manhattan neighborhood. Guests will feel truly ensconced in an elegant, private and boutique atmosphere. ... more less
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- Also Known As:
- The Gem Hotel-Midtown West Hotel New York City