We had booked into a 3 bedroom apartment but stayed one night and left. Just awful. We found Doubletree as we had stayed in one in Houston last year. Location for us was great. Could walk to Time Square or down to Chelsea/Soho. Subway station very close and Penn Station a stone throw away. Rooms are quite small but beds super comforable. Check in was easy and we booked a towncar when we left through them which was on time and a set price to the airport. But! Our party had 2 rooms. One on the 18th floor with partial view of the Empire State Building. That room had a damp smell in it and they bought in a dehumidifier into the room to try to get the smell out. It was there for 4 days and still the room smelt damp. The room i stayed in was on the 22nd floor and there was a bulding near and there was a nightclub on the top of the buliding at about the 20th level. They have a permit to play LOUD music till 2am on Friday and Saturday nights. Reception told me this when i rang up on Saturday morning at about 1am asking where the music was coming from. How a city council can allow this is beyond me. I know this is NYC and it never sleeps but it could at least be a little more quiet during the night. Would I stay there again. For the location and comfort yes, but for the noise no. I would ask for a room away from that side.
- Official Description (provided by the hotel):
- Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more less
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- Also Known As:
- Doubletree New York City