I really wanted to stay here because of all the hype. I have stayed in the ACE in Palm Springs, and it was just meh. Friends abd colleagues liked this ACE, so we thought we may as well try it. It is a very trendy hipster too-cool-for-you type place. They have made a virtue of no closets (just open shelving and hanger rods), inadequate lighting, cracks on the wall, and limited amenities (even though most are from Rudy's, which I like). You can really tell who they are trying to appeal to based on the size of the fridge and what it is stocked with (lots of alcohol). The bed was comfortable, and the graphics throughout the room, and the hotel itself, are a "young" designer's dream. The scene at Stumptown coffee, bar, and restaurant downstairs were definitely hopping, and the attached stores were very curated with everything a wannabe jetsetter would want. But, this is probably the last time I will stay at an ACE. I think I am too old to get a kick out of the hipness of it all, and too cynical to appreciate the aesthetic.
Slow elevators, so if you are impatient, choose a lower floor. But then, you may get the noise from...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We appreciate you staying with us, and giving us a try. We're sad to hear that you felt Ace wasn’t for you; and wanted you to know, we actually don’t try to be for one specific demographic.
On the contrary, we love the diversity of our guests and seek to welcome everyone. One way we encourage this is by offering everything from bunk bed rooms for travelers on lower budgets, to Loft rooms replete with amenities; and various room types in between.
We're glad you liked the Rudy’s products, slept well in our comfortable bed and enjoyed the artwork in the room. Still, we can appreciate if we're not your favorite hotel, and we think this was more a matter of taste rather than age.
We are taking your comments into consideration, and are looking into the lighting in some of our darker rooms.
All the best,
The Staff at Ace NY
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.