The best things about this inn are the friendly, helpful staff people; a good breakfast; drinks and snacks available 24/7; and its location in the center of a block that has subway stations at either end (which makes getting around Manhattan easier). The restaurant on the ground floor, the Guilty Goose, is a nice place for lunch, dinner, and/or a drink in the evening, and guests of the inn receive a 25% discount on food. The inn's homey atmosphere is a major, and generally welcome, change of pace in New York, but the funky decor may not be for everyone. And, although the staff people were very nice, certain types of services seemed lacking. We handled our own bags and were on our own getting to the airport -- which, since we once lived in NYC and visit fairly often, wasn't a big problem for us but might be for less-experienced visitors. If I stayed there again, I would avoid the "Loft Room" because it has no view except of the sky.