A family of five (children 17, 15, 12,) we stayed for a week in the Madison-suite. Looking at the other reviews (good and bad) that taken together paint a realistic picture, we have a few remarks and suggestions of our own. To be clear: these are mostly minor details to us, as on a whole we were very happy with our decision to book a stay in 1871 House.
In our case staff service was very capable, pleasant and personal; coming from Europe, we were able to use the NYC-address of 1871 House for delivering of tickets we ordered through the Internet; on arrival everything was waiting in our room. During our stay we could use their equipment to print tickets and boarding passes. The owners keep a distance to the day-to-day running of the operation, and we didn't meet them.
For our family there was more than enough space in the Madison Suite. Having only one bathroom asks for some improvisation. Also, we think the decision to put a relatively large cabinet in the front-room (not in the photos) to hold a tv could/should be reconsidered. Waterpressure (?) at times was low, so we couldn't get the shower running instantly; there always was warm water though. The beds are good and everything was clean. We used the small kitchen for breakfast (fresh croissants at Le Pain Quotidien, around the corner) and also a few times to cook dinner. We missed some basic supplies you don't want to buy for a relatively short stay, like tablets for the dishwasher. And for a party of five an extra chair at the table would be pleasant. Yes, in an old house floorboards make noise when you walk and you sometimes hear your neighbours, but for us that added to the charm.
Public transport connections to the rest of the city are excellent; proximity to Central Park a plus. It is great to do your own grocery-shopping in the nearby stores, and to open the door to your own kingdom with your own keys. It really gave us a "home away from home"-feeling. We didn't want to leave.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We thank the guest for taking the time to share their thoughts and we very much appreciate the kind comments!! We are located in an amazing part of the city and love it here ourselves. In regards to a few of the guest's suggestions: the approx. 21-inch deep armoire serves to hide the TV when not in use; we will add a photo of the room which shows the armoire to give a sense of the space to guests who haven't stayed with us before. It's a beautiful, functional antique and although it takes up space, we hope it elevates the feel of the room. :) Per the guest’s suggestion, we have added an extra chair in the Madison Kitchen so five guests can sit at the kitchen table. There are also two chairs located in the adjoining room which provide extra seating. And finally, the water pressure is sometimes affected by simultaneous, multiple uses in the house (flushing toilets, showers, dishwashers) but should stabilize quickly.
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As owners, we have a hectic schedule so we are not always available to directly interact with guests. However, both Warren and I are on premises and very much involved with the day-to-day management of 1871 House. There is always at least one staff member available during business hours to service, interact and assist our guests. Our 3-person management team is personable and more than happy to converse and assist in any way possible.
We thoroughly enjoyed having this guest at the house, and appreciate the time and effort of the suggestions!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.