Before i wrote this review, i took a moment to look at some of the poor reviews and frankly, i am disgusted! DO NOT listen to any negative review, this hotel is simply superb!!
It was my first time in NYC with my partner, we stayed for five nights. My experience of this hotel:
Location: incredible - 10 min walk from times square, grand central, empire state, macys and only a little longer to all of the other main sights and experiences. AMAZING steak house across the road ( frankie and johnnies!)
Arrival / check-in: Superb, easy, quick - and Mark & Peter were so welcoming and friendly, they made us feel like we were right at home.
Room: BEAUTIFUL!! Bed was MASSIVE and extremely comfortable - we had a superior queen. The room was large enough to fit all clothes and belongings and still feel spacious and airy. Bathroom is stunning with a gorgeous shower. It was so nice to come back after long trecks around new york and just chill in a comfy and clean environment. The air conditioners are a bit loud but nothing really to worry about, and the room was always lovely and warm!!
Service: where to start!! I think i would say that every staff member here really believes in this hotel, it feels like a home but with upmost professionalism and every efforts extended to make your stay welcome, room service is superb (thanks for the free chocolates :) ), front desk extremely helpful. The rooftop bar is stunning with beautiful views of ESB. And yes, they do use plastic glasses - but it doesnt make any difference to the quality! Downstairs restaurant was so lovely - leah served us on Xmas day and was so friendly and chatty, really made us feel at ease and enjoy our time there. And the previous night we were chatting to all of the bar / restaurant staff who were all so lovely! Finally, everyone from cleaners to the front desk always smiled and said hello!
Ambience: perfect, it says boutique - and it most definitely is - it has character, style and grace. They make every effort to make this hotel look and feel top class!
Price: it is not cheap, but for what you pay you do get absolute quality and a caring service that doesnt get found at large chain hotels. The staff know their guerts and treat them as VIPs at every moment.
We will come back to this amazing city and i will make every effort to ensure we have a room at the strand when we do! Thank you to all staff and the hotel for making our stay so wonderful.
- Official Description (provided by the hotel):
- Welcome to the Strand in New York City, offering contemporary luxury in Manhattan's trendy Midtown Fashion District. Guests will discover classic charm and warmth along with style and impeccable service at this exciting Manhattan hotel.Featuring 176 guestrooms, many with fabulous views, the 21-floor Strand is ideally located just around the corner from the Empire State Building, steps from prime NYC shopping, the Theatre District, Madison Square Garden, Bryant Park, Grand Central Station and many more things to do in New York City. With so many things to do and reasons to visit New York, the Strand offers the perfect midtown Manhattan location.Sleek and distinctive on the exterior, the interior has an atmosphere all its own. Each room features custom furnishings inspired by mid-century Bogart elegance and designed by Lisa Knight. True to this style, the Strand is accented by a collection of vintage photography from the archives of Conde Nast. The stylish lobby of this luxury Midtown Manhattan hotel features a stone-and-glass circular staircase and the lush visual and sound effects of a two-story water wall. With its uniquely contemporary and upscale tone, the Strand is a memorable, modern, ideally-situated oasis for New York business and leisure travelers alike. It's perfect for a New York City weekend getaway. ... more less
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