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“Keeps being attractive!!!” 4 of 5 stars
Review of The Strand Hotel

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The Strand Hotel
4.0 of 5 Hotel   |   33 West 37 Street, New York City, NY 10018 (Midtown)   |  
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$40 DINING CREDIT DAILY!
Ranked #44 of 464 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Madrid, Spain
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Keeps being attractive!!!”
4 of 5 stars Reviewed November 19, 2012 via mobile

Good location, clean, modern, simple, free true Wi-fi, very good treatment... What else do You want?

Honestly... Congratulations!

Try to get an upper room facing back. If not, could be a bit noisy!

And if you happen To be there with time And good weather... It has a very attractive terrace To have some drinks before going To sleep!!!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at The Strand Hotel, responded to this review, December 5, 2012
Dear Guest,

We cannot thank you enough for taking the time to write your short and genuine review, it means the world to us! I can assure you that we will continue to work hard to provide more of these experiences for you. I look forward to sharing your congratulatory review to the entire team.

Please do not hesitate to contact me direct for the best available rates. We hope to see you soon.

Wishing you Happy Holidays!

John Loizos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,727 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (405)
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English first
Hershey, Pennsylvania
2 reviews
5 of 5 stars Reviewed November 19, 2012

We stayed two nights and we have no complaints. Front desk was friendly and prompt. Room was very clean as well as other hotel areas( hallways, lobby bathroom, etc) I am glad we were able to find this hotel. We will definitely come back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at The Strand Hotel, responded to this review, July 24, 2013
Dear Guest,

We apologize for the very late response to your wonderful review as we pride ourselves in acknowledging each and every one of our guest. We hope this finds you well and appreciate all of your excellent feedback, hope we will have the opportunity of having you back again.

Please feel free to contact us directly for the best available rates.

Warm regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 15, 2012

4 night stay with family in a twin room. Plasant greeting upon check in and express check in, as noticed we had had a long flight. The room whilst small in the scheme of things, but understandable for NYC was fine.

Our room was on the 15th floor overlooking 37th street, but direct view of Empire State. Didnt have breakfast, rooms cleaned daily, with bonus of chocolates at turn down. Location was on block form 5th and 6th, with lots to eat all over. I would say under 15 minutes ot Times Square by foot and Bus Station. The AC is a little loud in the rooms, but didnt affect our sleep quality.

Hotel has a 24 hours fitness room, which you access with your door card. Adequate for me and also bottled water and shower down there.

My wife had a gripe about the on demand coffee machine, whihc had no instructions, hence she had no idea on how to use.

Staff were always pleasant and friendly through the property. The roof top opens at 5pm and is very pleasant too, although no kids allowed. The Business Centre is also complimentary and available for use and printing.

Across the road is the Blacksmith Deli for breakfast and coffees, food etc, that was decent too.

All in all a very pleasant first time stay and recommended.

Room Tip: High floor for the view.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at The Strand Hotel, responded to this review, July 24, 2013
Greeting from your friends at the Strand NYC!

We apologize for the very late response to your wonderful review as we pride ourselves in acknowledging each and every one of our guest. We hope this finds you well and appreciate all of your constructive feedback.

We hope we will see you again in the near future.

Warm regards,

John Loizos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Cayman
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 14, 2012

The room was very nice, modern and clean. The location can't be faulted. The staff were exceptionally friendly and helpful, without being intrusive. The roof top bar is just as awesome as it looks in the photos, and the barman there knows what he is doing when it comes to cocktails.

The hotel restaurant was one of the very few places in the US where I (a Brit) have found what I'd call a decent breakfast.

A couple of little niggles - there's no out of hours rooms service at all, and also no way to make tea or coffee in your room. If there's no room service, they should at least give you a kettle.

Overall though, a really nice hotel and I would happily stay there again

Room Tip: Get a room no lower than 8th floor
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at The Strand Hotel, responded to this review, July 24, 2013
Dear Guest,

Greeting from your friends at the Strand NYC!

We hope this finds you well in the Grand Cayman. We apologize for the very late response to your great review as we pride ourselves in acknowledging each and every one of our guest. Thank you for pointing out on some of the things that need improvement, your feedback is vital to our success. I hope you will consider us in the near future, please know that your request for a coffee maker is always a call away to our reception desk.

I hope I will have the opportunity of welcoming back to the Strand in the near future.

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Cayman
2 reviews
4 of 5 stars Reviewed November 14, 2012

The room was very nice, modern and clean. The location can't be faulted. The staff were exceptionally friendly and helpful, without being intrusive. The roof top bar is just as awesome as it looks in the photos, and the barman there knows what he is doing when it comes to cocktails.

The hotel restaurant was one of the few places in the US where I have found what I (as a Brit) consider to be a decent breakfast.

A couple of little niggles - there's no out of hours rooms service at all, and also no way to make tea or coffee in your room. If there's no room service, they should at least give you a kettle.

Overall though, a really nice hotel and I would happily stay there again

Room Tip: You probably wouldn't want to be lower down than about the 8th floor
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
187 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed November 11, 2012

We stayed at The Strand for our second time in late October 2012, but before the hurricane. This location on West 37th is convenient to the theater district, the Empire State Building and MOMA. The rooftop bar is a gem and faces directly onto the lit Empire State Building at night. Staff was friendly and helpful. They offer a discounted rate for a prepaid reservation that made the price very competitive.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 11, 2012

We stayed two nights here and loved every minute of it. The hotel is in a great location in the garment district just a short walk from a subway station. The rooms were very stylish, comfortable and spotlessly clean. The turndown service was a nice touch and the chocolates on the pillow gorgeous!. There was no coffee machines in the rooms but one could be requested at reception and there was a good deli just across the road which was handy for the morning coffee and doughnuts. The rooftop bar is lovely and provided an amazing view of the Empire State Building, it is a great place to meet with friends and enjoy a drink or two. The staff were amazing, very friendly and helpful. I would definitely stay again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John L, General Manager at The Strand Hotel, responded to this review, July 24, 2013
Dear Guest,

We apologize for the very late response to your fabulous review as we pride ourselves in acknowledging each and every one of our guest. We hope this finds you well and appreciate all of your praises and hope you will visit us gain. Please do not hesitate to inform us of your request for a coffee maker during any future visits as it is always a call away to our reception desk.

Kind regards,

John Loizos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Strand Hotel

Address: 33 West 37 Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #44 of 464 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Strand Hotel 4*
Number of rooms: 176
Official Description (provided by the hotel):
Welcome to the Strand in New York City, offering contemporary luxury in Manhattan's trendy Midtown Fashion District. Guests will discover classic charm and warmth along with style and impeccable service at this exciting Manhattan hotel.Featuring 176 guestrooms, many with fabulous views, the 21-floor Strand is ideally located just around the corner from the Empire State Building, steps from prime NYC shopping, the Theatre District, Madison Square Garden, Bryant Park, Grand Central Station and many more things to do in New York City. With so many things to do and reasons to visit New York, the Strand offers the perfect midtown Manhattan location.Sleek and distinctive on the exterior, the interior has an atmosphere all its own. Each room features custom furnishings inspired by mid-century Bogart elegance and designed by Lisa Knight. True to this style, the Strand is accented by a collection of vintage photography from the archives of Conde Nast. The stylish lobby of this luxury Midtown Manhattan hotel features a stone-and-glass circular staircase and the lush visual and sound effects of a two-story water wall. With its uniquely contemporary and upscale tone, the Strand is a memorable, modern, ideally-situated oasis for New York business and leisure travelers alike. It's perfect for a New York City weekend getaway. ... more   less 
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