We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location - VERY TINY ROOMS” 4 of 5 stars
Review of The GEM Hotel Chelsea

Save Saved
You added The GEM Hotel Chelsea to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The GEM Hotel Chelsea
3.0 of 5 Hotel   |   300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel ) (Chelsea)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #248 of 452 hotels in New York City
Miami Beach
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great Location - VERY TINY ROOMS”
4 of 5 stars Reviewed September 13, 2012

Booked this hotel for a week of fun in NYC. Location and staff are great- however the rooms are so small. We could hardly fit our luggage in our room. If two people are in the room make sure you let the front desk know you will need water for 2. (coffee and water are complementary). Our front desk agents were graceful and helpful in everything. There is a great coffee shop with great food during the day. This hotel is closed to everything and in the heart of Chelsea. Great restaurants and bars near by. The subway is a block away.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, September 16, 2012
Good Day Akureview, thank you for sharing your review with us and it is nice to hear that you had a fun week during your stay. We sincerely apologize that the size of your room did not exceed your expectations. It is delightful to know that you feel Chelsea is a wonderful location that has many restaurants and bars nearby the hotel. We always try to provide all of our guests, just like yourself, geat amenities to make your stay more comfortable. Our team is so motivated to know your kind compliments about their hospitality and we would be more than honored if you choose to stay with us again when you visit New York City.


Best Regards,

Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

557 people have reviewed this hotel

Traveler rating
    174
    250
    90
    28
    15
See reviews for
47
202
83
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 10, 2012

I was visiting my brother in New York and stayed 8 nights at the GEM Hotel in Chelsea. I think everyone agrees that the rooms are small but as I was on my own this was no barrier to having a simply wonderful stay. The very friendly and helpful reception staff set the tone and the room and bathroom were spotlessly clean and serviced daily. Having said the room was small the bathroom was quite a decent size and the shower was excellent. My room overlooked 8th Avenue and even had a view of the top half of the Empire State building. The roof terrace was very pleasant with tables, chairs and sun umbrellas for the use of guests (as well as the view of the Empire State building).

The Chelsea area where the hotel is situated is wonderful - fairly quiet, leafy streets with lots of town house type residences rather than enormous skyscrapers. There were some fabulous restaurants on 9th Ave and you could eat a different style of food every evening. Underneath the hotel, on the corner of 8th Ave and 22nd St, there is a lovely organic restaurant and deli/shop/wine shop called Foragers which is open for breakfast, lunch and dinner.

Within easy walking distance were the Empire State building, Macy's department store, the Chelsea High Line (wonderful to stroll along but very busy on weekends), the Flat Iron district and the iconic Flat Iron building, Chelsea Piers, the Meatpacking District, Greenwich Village and, at a push, the 42nd St pier for Circle Line cruises. Most of the other famous sights in New York can be accessed via the 23rd St subway station one block from the hotel. In fact you can take this subway line to and from JFK airport.

One of the things I loved most about staying in Chelsea was the peace of the area after the hustle and bustle of downtown and midtown Manhattan and the area felt very safe. I plan to visit New York again in the near future and will definitely stay at the GEM hotel in Chelsea.

Room Tip: The rooms are small and ideally suit solo travellers or couples without children (unless the childre...
See more room tips
  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, September 16, 2012
Greetings Steph6058, we are so excited to know that you had a wonderful experience and thank you for such a thorough review of our hotel. We hope you had a great time visiting your brother during your stay with us. I agree you with about our location, the quietness, buy yet upbeat with many tasty restaurants and places to see. Our magnificent rooftop does offer amazing views of Chelsea and the Empire State Building. It is our ongoing effort to provide all of guests, just like you, with great amenities and first class service. Your kind words about our hospitality are highly appreciated and they inspire us to do so even more. We look forward to your next stay with us and are motivated to making another memorable stay.


Best Regards,

Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 5, 2012 via mobile

We had a wonderful stay. Yes, the rooms are small, but they are efficiently laid out. Two adults fit fine.
The staff are all friendly. Check in and check out were quick and efficient.
The room itself was clean and tasteful. Great shower - hot water, lots of pressure. The location was excellent. Nice, safe area. A few nearby places to grab a bite. The subway is a few steps away. Would definitely stay again.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, September 7, 2012
Good Day Buck K, thank you so much for sharing your review with us. Our team members always strive to deliver the finest quality of service and we are honored that you have given us an opportunity to do so. As so many of our guests enjoy our location, we are so happy that you too found our location to your liking. Your kind words about our team members are greatly respected and we look forward to your next stay with us!

Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Baltimore, Maryland, United States
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2012

A great hotel tucked away in the heart of Chelsea, NYC. A beautiful lobby and friendly staff greet you went you enter. The rooms are modern, clean and comfortable after a long day of travel or touring. It doesn't have that vanilla, cookie cutter hotel feel, it is stylish and hip but warm.

The Gem is two short blocks from the nearest subway stop for getting to other parts of the city, but Chelsea is a wonderful residential neighborhood with tons of great restaurants and people watching. For a fun evening in, get a bottle of wine or cup of coffee from Forager Market next door (the staff make wonderful recommendations) and head to the roof deck for an amazing view that includes the Empire State Building.

A wonderful hotel that is an amazing find among the many options. I will definitely stay here in the future.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, September 7, 2012
Greetings Craig P, wow and thank you for sharing your memorable experience at our chic hotel!
We are so excited to know that we have exceeded your expectations. Chelsea is a perfect location with many restaurants and evening entertainment. The rooftop indeed ensures beautiful scenery of the Manhattan Skyline and just like you said the Empire State Building. Our team is motivated to know your kind words about their hospitlaity and hope you will stay with us on your next visit to New York!


Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 24, 2012

We were on a family journey for a week. The hotel it is in a great location. The rooms were very clean and new, but perhaps small. The stuff were always very helpful. Definitively a good value for money!

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, August 25, 2012
Good Day, Oskitar, thank you so much for your positive review. We are happy to know that you have our location to your liking. Our team is so motivated to hear they have exceeded your expectations and we look forward to seeing you on your next stay in New York!

Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 24, 2012 via mobile

Recently stayed here for the second time. I love it! One of the most affordable yet decadent hotels in the city. Located in Chelsea, I highly recommend visiting Murray's bagels across the street for breakfast.
The GEM is just that; a Gem!

Rooms are small, but that is to be expected in the city. The bathrooms are fabulous with the large walk in shower. The rooftop patio is a real bonus too, and a nice way to see some of the skyline.

The staff is so friendly and helpful.

I could go on and on for days about all the great things here!! I'll be back again for sure!

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, August 25, 2012
Greetings 902Queenie, we are so excited to know you had another wonderful experience at our hotel. We thank you for taking the time to share your review. Murray’s is my favorite place for breakfast too. They really do have tasty fresh bagels every day. I agree with you the rooftop views are really magnificent. To hear feedback when our staff members provide service that is memorable means everything to us and your kind words motivate them do to so even more. We are glad that you have liked your stay and hope to see you again soon!

Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The GEM Hotel Chelsea? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The GEM Hotel Chelsea

Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #248 of 452 hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The GEM Hotel Chelsea 3*
Official Description (provided by the hotel):
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building.The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. For no additional charge, guests can enjoy wired & wireless Internet access, premium bottled water, nightly turndown service with our signature pillow mist, and shoeshine and concierge services.All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards. Additionally, this New York City hotel features a 24-hour fitness center and business center to you meet your needs.While staying at The GEM Hotel Chelsea check out the GEMmine in the lobby to find what is happening in the neighborhood; sights, sounds, dining and attractions. You can also tour Manhattan with our GEMwalking tours. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Orbitz, Tingo, Priceline, BookingOdigeoWL, Otel and Venere so you can book your The GEM Hotel Chelsea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The GEM Hotel Chelsea, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.