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“Very pleased” 4 of 5 stars
Review of The GEM Hotel Chelsea

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The GEM Hotel Chelsea
3.0 of 5 Hotel   |   300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel ) (Manhattan)   |  
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Ranked #289 of 459 Hotels in New York City
Indianapolis, Indiana
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Very pleased”
4 of 5 stars Reviewed September 5, 2012 via mobile

We had a wonderful stay. Yes, the rooms are small, but they are efficiently laid out. Two adults fit fine.
The staff are all friendly. Check in and check out were quick and efficient.
The room itself was clean and tasteful. Great shower - hot water, lots of pressure. The location was excellent. Nice, safe area. A few nearby places to grab a bite. The subway is a few steps away. Would definitely stay again.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, September 7, 2012
Good Day Buck K, thank you so much for sharing your review with us. Our team members always strive to deliver the finest quality of service and we are honored that you have given us an opportunity to do so. As so many of our guests enjoy our location, we are so happy that you too found our location to your liking. Your kind words about our team members are greatly respected and we look forward to your next stay with us!

Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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616 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Baltimore, Maryland, United States
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2012

A great hotel tucked away in the heart of Chelsea, NYC. A beautiful lobby and friendly staff greet you went you enter. The rooms are modern, clean and comfortable after a long day of travel or touring. It doesn't have that vanilla, cookie cutter hotel feel, it is stylish and hip but warm.

The Gem is two short blocks from the nearest subway stop for getting to other parts of the city, but Chelsea is a wonderful residential neighborhood with tons of great restaurants and people watching. For a fun evening in, get a bottle of wine or cup of coffee from Forager Market next door (the staff make wonderful recommendations) and head to the roof deck for an amazing view that includes the Empire State Building.

A wonderful hotel that is an amazing find among the many options. I will definitely stay here in the future.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, September 7, 2012
Greetings Craig P, wow and thank you for sharing your memorable experience at our chic hotel!
We are so excited to know that we have exceeded your expectations. Chelsea is a perfect location with many restaurants and evening entertainment. The rooftop indeed ensures beautiful scenery of the Manhattan Skyline and just like you said the Empire State Building. Our team is motivated to know your kind words about their hospitlaity and hope you will stay with us on your next visit to New York!


Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
59 reviews 59 reviews
16 hotel reviews
Reviews in 37 cities Reviews in 37 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 24, 2012

We were on a family journey for a week. The hotel it is in a great location. The rooms were very clean and new, but perhaps small. The stuff were always very helpful. Definitively a good value for money!

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, August 25, 2012
Good Day, Oskitar, thank you so much for your positive review. We are happy to know that you have our location to your liking. Our team is so motivated to hear they have exceeded your expectations and we look forward to seeing you on your next stay in New York!

Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 24, 2012 via mobile

Recently stayed here for the second time. I love it! One of the most affordable yet decadent hotels in the city. Located in Chelsea, I highly recommend visiting Murray's bagels across the street for breakfast.
The GEM is just that; a Gem!

Rooms are small, but that is to be expected in the city. The bathrooms are fabulous with the large walk in shower. The rooftop patio is a real bonus too, and a nice way to see some of the skyline.

The staff is so friendly and helpful.

I could go on and on for days about all the great things here!! I'll be back again for sure!

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, August 25, 2012
Greetings 902Queenie, we are so excited to know you had another wonderful experience at our hotel. We thank you for taking the time to share your review. Murray’s is my favorite place for breakfast too. They really do have tasty fresh bagels every day. I agree with you the rooftop views are really magnificent. To hear feedback when our staff members provide service that is memorable means everything to us and your kind words motivate them do to so even more. We are glad that you have liked your stay and hope to see you again soon!

Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 22, 2012 via mobile

The hotel staff was very knowledgeable and professional. Shavonne, Debra, Jeffrey,Ricky were magnificent . Can't wait to get back there. The location was excellent . All of the rooms were clean and nice. The fitness center was convenient from our room. We are so stoked to come back to this fabulous hotel. The housekeeping staff was professional .





Harvey Robinson\ Darryl Archie

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, August 28, 2012
Greetings 3212, thank you for sharing your delightful experience with us. It is our top propriety to provide our dear guests with an unforgettable stay and we are really glad to know that you had enjoyed our services. I agree with you about our location is in a quiet neighborhood with many fine restaurants and the famous Chelsea Piers nearby. Our team is so excited that you have mentioned some of them by name and we are looking forward to WOW you again.

Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 17, 2012

The GEM Hotel Chelsea has quickly become my favorite hotel in NYC. Our room (Penthouse) was clean, spacious, reasonably priced and opened to a private roof top with a beautiful view of The Empire State Building. The friendly staff delivered an amazing 'white-glove' experience in a refreshingly natural manner. Very satisfied!!

Room Tip: Penthouse does a great job at blocking the NYC noise!
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEMChelseaFOM, Manager at The GEM Hotel Chelsea, responded to this review, August 21, 2012
Good Day NYC-CEO100, thank you for sharing your superb experience at our boutique hotel.
We are motivated to know that we have exceeded your expectations. Our team is excited to know that they provided you with the excellent service you deserve and come to expect from us at The GEM Hotel at Chelsea. We are looking forward to welcome you back in the future to provide you with another amazing visit.

Best Regards,


Roman Mavashev
Front Office Manager

The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011

212.675.1911 p
212.675.1912 f
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The GEM Hotel Chelsea

Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #289 of 459 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The GEM Hotel Chelsea 3*
Number of rooms: 81
Official Description (provided by the hotel):
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building. The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. For no additional charge, guests can enjoy wireless internet access, premium bottled water, nightly turndown service with our signature pillow mist, and shoeshine and concierge services.All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards. ... more   less 
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