This place advertises as a 4 star property. NEVER in a million years would this be 4 star quality. I have had better experiences at a Holiday Inn. First off, my company paid 2300 bucks for 8 nights. Right when you walk in the lobby, you can tell its cheap. They offer you a glass of wine and talk it all up but you can just look at the floor, walls, etc and tell its all cheap crap. Then the elevator buttons have smear marks all over the buttons... elevator is all dingy and wobbly and dirty.. food on the floor.. dirt, etc. Once you get to your room, you are immediately NOT impressed with the rooms amenities. Small tv, HARD beads, hand/window air units, the ironing board.. god I will never get over it. Totally stained, ripped and the iron itself was like a 10 dollar walmart iron. The mirrors and "fancy decor" all IKEA. Bathrooms? Horrible caulking, cheap flooring, damaged and dingy doors, chips out of the paint everywhere, etc. Bathrooms in the "lounge" ... no hand soap.. REALLY, no soap. I called down to ask if they had a better room because the bed was hard the guy was RUDE and said "uh no, and its all like that in every room". No real service, no real amenities, and a dirty dingy hotel. D O N O T waste 2-3 hundred a night on this dump. Lets just say their website is a photo shop dreamland...it all looks good but in person, YOU DONT LOOK LIKE YOUR PICS!
- Official Description (provided by the hotel):
- A small, luxury hotel offering highly specialized products and services in a particularly stylish manner. The Exchange Hotel defines 'boutique' in the strictest sense of the word, the result of which is truly one-of-a-kind. The spacious rooms are newly renovated and enhanced with unique, modern design and innovative technology. Boutique features matched with the Exchange Hotel's personalized service and competitive rates will enhance any New York City experience. ... more less
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- Also Known As:
- Eurostars Wall Street Hotel New York City