Hotel staff were very helpful and were fantastic with my pre-visit request. On check in the reception staff were extremely helpful with local knowledge and places to visit. The hotel is located approx 10-15 minutes walk from key landmarks including Times Square so close enough to walk but slightly quieter at night, in the city that never sleeps! The room was spacious, cleaned to a very high standard and tastefully decorated. Would recommend if looking for a hotel just outside the main areas.