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“Great experience” 4 of 5 stars
Review of Ink48 - a Kimpton Hotel

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Ink48 - a Kimpton Hotel
4.0 of 5 Boutique Hotel   |   653 11th Avenue at 48th, New York City, NY 10036 (Midtown)   |  
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Ranked #49 of 461 Hotels in New York City
Certificate of Excellence 2014
GreenLeadersGold level
Antwerp, Belgium
Senior Contributor
25 reviews 25 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great experience”
4 of 5 stars Reviewed November 17, 2012

Beautiful and trendy hotel located in (not (yet) very trendy) Hell's Kitchen on 11th av and 48th between the car dealers, Fedex and Verizon trucks (keep in mind that you have to walk some 15 to 20 minutes (through not very exciting streets) to go to for example Times Square or Central Park).
We were upgraded to a Hudson Suite on the 12th floor. Very nice, large room with floor to ceiling windows all along, sitting area with flatscreen, comfortable bed room with flat screen, lot's of storage facility, wifi throughout the hotel (register for free as an Ink48 member and wifi is for free). Magnificent views over the Hudson river, New Jersey, the Intrepid, the cruise piers, ... However, the airconditioning made really a lot of noise (not possible to put the fan low; we mentioned it, but either it just is like that or they were not able to fix it during our 5 nights' stay). The aluminium frame of the windows is not isolated (making the temperature in the room drop if you put the airco of (which is necessary for us to be able to sleep)). The same flow of cold air can be felt when seated in the bar or restaurant near a window or door. For the light sleepers, be aware that the hotel is exposed to quite some outside noise, but hey afterall it's NYC ... (bring some ear plugs).
The restaurant is really excellent (see our comment on Print restaurant).
The rooftop bar (Press Room) is also very nice. Cosy, loungy atmosphere, great views.
Breakfast is only à la carte, which makes it a bit more expensive than a typical continental all-in breakfast buffet (+/- 35$ per person, compared to a more standard +/- 25$ buffet formula).
The hotel has a daily happy hour in the lobby area with complimentary wine. There is also water available in the lobby all day and complimentary coffee/tea in the morning, which is just an example of the many small things that this nice hotel does to comfort its guests.
The hotel has two bikes available on a first come, first serve basis. We used them for a day to go to The Cloisters (great trip, beautiful destination at the very north end of Manhattan island). A bike is really the best way to discover NYC (provided that it does not rain). If the bikes of the hotel are taken already, there are plenty of places nearby where you can rent one.
The staff is very friendly and helpful. It is clear that they aim for customer satisfaction.
Overall : the pluses definitely outwheigh the minuses. We will be back !

Room Tip: The higher the better. Hudson view recommended.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Ink48 - a Kimpton Hotel, responded to this review, November 19, 2012
EBA_Antwerp,

Thank you so much for the comprehensive review! A lot of great tips for future guests and feedback for us as a hotel to take away from your stay. We strive to provide a great experience for all hotel guests. Thanks again and we hope to see you again on your next trip to NYC!

Travel Safe!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,150 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (664)
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Williamsburg, Virginia
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 14, 2012

Cool vibe, nice rooms, great rooftop patio/bar, customer service is great! Close to Times Square and great Hells kitchen dinning. Difficult to catch a cab at times so plan ahead for that. Kimpton does not miss a beat! Great stay overall

Room Tip: Both the city and Hudson views are great and make sure you become a Kimpton Intouch member for extra...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Ink48 - a Kimpton Hotel, responded to this review, November 19, 2012
Stoweboard,

Thanks for taking the time to review the hotel! Also thanks for sharing your tip about joining Kimpton InTouch. Its free and the perks are nice!

We hope to see you on your next trip to NYC!

Travel Safe!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 12, 2012

Everything was top notch. The friendly staff, the gorgeous room I was in, the pleasant housekeepers, and the overall appearance of the hotel will keep me coming back. I am a big fan of C.O. Bigelow products that are in the bathroom as well as the awesome shower and amazing soaking tub. The view from the 14th floor was great and I couldn't have been happier. Thank you for an awesome stay!!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Ink48 - a Kimpton Hotel, responded to this review, November 19, 2012
ChicagoCody,

Thanks for the great review and for the shout out for the hardest working deaprtment in the hotel, housekeeping! They are the best! I will be sure to share your kind words with the department tomorrow morning!

Thanks again and travel safe!
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New York City, New York
2 reviews
5 of 5 stars Reviewed November 12, 2012

I went there on a sunday night with three friends. Jason was the person who set up our reservation on the spot and unbelievably accomodating. He sent wine to our room because we had to much to carry (free wine 5-6) and when I came down sneezing he recognized that and asked if I had a cold I told him I had bad allergies (perhaps from teh down feathers) so he changed our room to an allergen free room. The hotel is gorgeous and everyone that works there is so kind. Well worth every penny!!!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Ink48 - a Kimpton Hotel, responded to this review, November 19, 2012
alfur810,

Thanks for taking the time to review our hotel! I will be sure to share your kind words with Jason. He loves the feedback and it keeps him going! He is one of the best concierges we have!

Thanks again and we hope to see you in the future on your next stay in NYC!!

Travel safe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 10, 2012

We moved here after a bad experience at an upper west side hotel, and were so happy we did! The room was just as pictured on the website, with amazing views of the Manhattan skyline. We could see the lights of Times Square from our room on the 8th floor! No need to be higher up, we loved the view. The staff was more than accommodating and truly contributed to an excellent experience overall. The hotel is beautiful everywhere you look, and one staff member told us they are basically continuously renovating to keep up with the changing times and hotel use. There was some construction on the floor above us during our stay, but it was limited to the hours of 9am-6pm, when we were out exploring the city, and it did not bother us at all. Don't be worried about staying too far off from Midtown - this Hell's Kitchen area is perfect! It's a quick 15 minute walk to your Broadway show or Times Square. We definitely recommend this hotel and we will be back!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Ink48 - a Kimpton Hotel, responded to this review, November 19, 2012
Sybersprite,

You rock!!! Thanks for taking the time to write a review on us. We love the feedback and I will be sure to share your kind words with the entire staff. We are always trying to improve our hotel! Those who don't evolve go by the wayside! We cant wait for you to come back and stay with us on your next trip!!

Thansk again and travel safe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Needham, Massachusetts
Senior Contributor
47 reviews 47 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 10, 2012

This is a really nice property with a staff that makes the difference. Rooms are perfectly sized with luxurious appointments. The bed was extremely comfortable and the wifi was ubiquitous throughout the hotel. The bar on the roof is a "happenning" place with its own separate elevator. The hotel is located very close to the Intrepid musuem but that's about all that is in walking distance. It's a hike to the closest subway station and getting around during rush hour can be difficult (tough to get a taxi). Also, even though they have double pane windows in the rooms, I could still clearly hear sirens screeching down 11th Ave in the early morning hours. It's not too far from the Javits center so if you are going to a convention, it would be a good choice.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Ink48 - a Kimpton Hotel, responded to this review, November 19, 2012
DeanJC,

Thanks for taking the time to review the hotel. I will be sure to pass along your kind words to the rest of the hotel staff as they love to hear that all their hard work is being recognized. Please be sure to reach out to us when your travels bring you back to NYC so we can ensure another great stay! contactus@ink48.com

Thanks again and travel safe!
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Bonn
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

It was the first time, I stayed in the Ink48: reception, service very good: I had a small problem in my bath room: ti was fixed within 15 minutes. Modern furniture, nice size rooms: all you need. But definitely the best is the view to the New York sky line: just gorgeous.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olimpia M, Manager at Ink48 - a Kimpton Hotel, responded to this review, November 19, 2012
Rainer Z,

Thanks for staying with us and for taking the time to write a reveiw. We look forward to hosting you on your next visist to NYC!

Travel Safe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ink48 - a Kimpton Hotel

Address: 653 11th Avenue at 48th, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #49 of 461 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Ink48 - a Kimpton Hotel 4*
Number of rooms: 222
Reservation Options:
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