I have been to new york 6 times and have stayed at a wide variety of Starwood properties -- the former W Tuscany, Westin Times Square (back when it had a club lounge), Sheraton Towers, and twice at the St. Regis. So I've had a fairly wide spectrum of experiences in New York, and all of them have been very good.
Having stayed exclusively in midwotn, my wife and I were excited to call a new neighbourhood home for our 4 night stay. Prices were competitive all over (in fact, the Four Points Times Square was even cheaper), but we decided to stay here for $165/night. Given my platinum status, I chose the breakfast option as my amentity. I tried to use my "suite night" awards prior to check in, but, alas, the two suites (I think they have only 2) were occupied.
We took Strusser's Limo Service in a nice SUV from LGA to the hotel. Our check-in was prompt, polite and efficient. They were kind enough to locate us on the 19th floor (1 from the top -- suites are on the top), with a view north. I quite enjoyed the view -- could see both the Chysler and Empire State buildings, and also the Hudson to the north-west.
The room was quite small, but welcome to New York. It had everything one could need, including electrical outlets next to the bed. The bathroom was a very pleasant surprise. Small, but a very nice full-size shower as opposed to an oppressive a nasty shower/tub combo I hate so much (Westin and Sheraton Toronto, I'm looking at you...). The room did have a bit of a smell -- I wouldn't say it was offensive or nasty, it just had a smell. Hard to explain.
I must confess that I'm not the biggest fan of Four Points beds. I find them to be very hot -- and I hate being hot when I'm sleeping. However, I found the bed at this hotel to be extremeley comfortable. I did not over-heat, the pillows were fine (a litle over-stuffed), and the mattress quite comfortable. This was the best Four Points bed I have ever slept in. Walking miles every day also might have helped.
Breakfast was served downstairs in the restaurant. The first morning, service was very slow -- despite there only being two other tables occupied in the restaurant. The lady serving I don't think had good organization skills. Now the remaining mornings we were served in a wonderfully efficient and friendly manner, and the experience was terrific. ;The platinum voucher, which is typically only for continental, was a dollar value that covered the main breakfast combo (3 eggs, meat, toast, hasbrowns, coffee, juice). I appreciated that very much. They didn't even bring a bill for me to sign, and when I asked for one to leave a gratuity against my room, the staff said it was included.
I REALLY liked the location of this hotel. I didn't hear club noise, or contruction noise. That said, the building is by no means sound proof, and one night was garbage pick-up noise, and it sounded like the truck was actually in my room (perhaps in the closet? -- oh wait, there wasn' one!) The view was great, and it was 1 block from the #1 subway line. We could go from our room to the middle of Times Square in about 15 minutes -- amazing! It was also a short walk to Prince and Spring streets, where all of the action, restuarants, shops are, etc.
Because we were staying in a neighbourhood rather than a tourist mecca, it felt like we were living in New York. We really enjoyed our experience at the Four Points. If I was heading to New York and wanted to spend as little as I could on a hotel, but stay in an area I liked, and a place that I know will be clean and comfortable, I will looke to come back here.
By the way -- New York in December is magical.
- Official Description (provided by the hotel):
- In the heart of the trendy SoHo, Four Points by Sheraton Manhattan SoHo Village is surrounded by lots of great shops, eateries & clubs, and within minutes of the financial center and Little Italy. ... more less
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- Also Known As:
- Four Points By Sheraton Manhattan Soho Village Hotel New York City
- 4 Points By Sheraton Manhattan Soho Village
- Sheraton New York City
- Sheraton Manhattan Soho Village
- New York City Sheraton
- New York City Four Points