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“Great for the price” 3 of 5 stars
Review of Four Points by Sheraton Manhattan SoHo Village

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Four Points by Sheraton Manhattan SoHo Village
3.5 of 5 Hotel   |   66 Charlton Street, New York City, NY 10014 (Manhattan)   |  
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Ranked #271 of 452 hotels in New York City
Cincinnati, Ohio
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
“Great for the price”
3 of 5 stars Reviewed July 31, 2013

This is a small hotel which can be very good or very bad. Make sure you use your Starpoints card and insist on an upgrade or beware. They are very accommodating and really want to make you happy but are hindered by their space. They have a very small bar and a very small fitness room so it all works but do not bring your spouse here!

Room Tip: stay as high as you can!
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review, August 5, 2013
Thank you for your feedback. We are indeed one of the smaller Starwood properties in NYC, As an SPG guest, we will always try to allocate an upgraded room for you. We appreciate you taking the time to write.

Regards,
Adam
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623 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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English first
San Francisco, California
2 reviews
5 of 5 stars Reviewed July 28, 2013

We reserved a block of rooms for our son's wedding. All of our guests loved the location and their rooms were very comfortable and clean. We also hosted our post wedding brunch for 45 people at the San Marino Restaurant off the lobby. The San Marino Restaurant managers, Sami and Uma, were extremely helpful and saw that everything was done to perfection, the service could not have been better. The food was delicious and beautifully presented. The restaurant was perfect for our gathering and provided us with a nice space to bid our guests farewell. We will definitely stay at the Sheraton on our next trip to NYC.

Room Tip: Our rooms were on the 21st floor and it was very quiet.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review, August 1, 2013
Congratulations on your sons wedding. We appreciate you taking the time to provide feedback and I will certainly share the comments with Sami and Ulma.

Regards,
Adam
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Bethlehem, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 26, 2013

This hotel is just two blocks south of Houston St. and less than 1 1/2 blocks west of 6th Ave, making it a great location for visiting Greenwich Village and Soho. It is also easily reached by public transportation (a six block walk from the PATH station on Christopher St), so we were able to park in Jersey City, which is cheaper than parking in NYC. The front desk staff was very friendly upon arrival and at check out, and offered to store our luggage after we checked out in case we weren't yet ready to leave the city.

While the room was on the small side, it was very clean, functional, and had more than enough space for our needs, as we didn't plan on spending much time in the room. There was also no sign of bed bugs. The room was in the back of the hotel, so it was surprisingly quiet.

We would definitely stay here again.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review, August 1, 2013
Thank you for your feedback and for choosing the Four Points SoHo Village. We hope to see you again next year.
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Atlanta, Georgia
Top Contributor
60 reviews 60 reviews
40 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 26, 2013

I think this hotel fits cleanly into a sub-four-star NYC hotel -- clean and comfortable, with everything you need, but nothing more. With that said, I had an enjoyable experience. The room was clean, small, and well-appointed. Everything you would expect from a big name 3-star hotel in NYC - above average in everything except space.

I checked in late, and the front desk was experiencing some difficulties with checking in. This prevented me from getting any SPG benefits. However, the service was very courteous. Plenty of breakfast and food options around the area, even if we only had time to go to IHOP's for breakfast.

The room itself was nice and stylish. AC was loud as other reviews said, but that's a price worth paying for AC in a wall unit. Great lighting, and plenty of pillows. Mad props for the soap and shampoo dispensers in the shower. Showers were strong and towels were of average quality. The view was also quite nice.

Room Tip: Something with a view will make your stay much happier.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review, August 5, 2013
Thank you for choosing the Four Points SoHo. We appreciate the comments. I apologize that the AC Unit was noisy. We have our maintenance team researching and trying to find defective units. Please contact me directly if I can further assist.

Adam
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Fort Lauderdale, Florida, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 24, 2013

I have stayed at this hotel many times. It is a clean, honest and simple hotel. The location is very good. I much prefer downtown to mid-town. The staff is always welcoming and friendly. They are keen to suggest nice restaurants in the neighborhood. The rooms are clean, simple but cramped. There is barely enough room to unpack and move around the room. I was reminded of a cruise ship cabin. Bathroom was cramped as well. This is not a luxury hotel. They do give you a free bottle of water. That was nice. Major deficit here is that there are only two elevators for the entire hotel. There is a wait time to get up and down at busy times of day.

This is a nice place to stay if you are of the opinion that you are in NYC to spend time out of the room exploring and experiencing the city. If you want the 'luxury hotel experience', look elsewhere.

Room Tip: SPG property but no SPG lounge.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review, August 5, 2013
Thank you for taking the time to provide feedback. We appreciate your loyalty to Starwood and the SPG program.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2013

I thoroughly enjoyed this property. The lobby was small but the king room size was perfect, with the exception of the bathroom. The bathroom nice but the sink area was small and there really wasn't room for my shaving kit, toothpaste, etc. With the exception of the bathroom, the property was perfect. The location was perfect. We were within walking distance of nearly everything including Little Italy, Chinatown, and Greenwich Village. The subway station was less than a block away with Times Square only 4 or 5 subway stops away. When you are tired of walking around the city, the Four Points has an italian restaurant on location with a bar. It was nice and refreshing to relax on the front restaurant patio and enjoy cocktails. We were a little worried about the city noise but found that there was barely any city noise to be heard. We couldn't complain about the value because we stayed free with SPG points! There is no swimming pool or spa but there is a large fitness center downstairs.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review, July 24, 2013
Thank you for your feedback. I apologize for the challenges encountered during your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nottingham
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 20, 2013

High quality for a reasonable price, has large rooms so can get 2 doubles which keeps price down if travelling with family. Only 10 mins walk to Greenwich village centre, so great location. Very modern, clean and comfortable. Don't bother with the restaurant, as loads of choice in local family owned places. Try Trattoria Spaghetto, No 28 pizza, Dennaghy's irish bar.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamModica, General Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review, July 22, 2013
Thank You for choosing the Four Points by Sheraton SoHo Village
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Manhattan SoHo Village

Address: 66 Charlton Street, New York City, NY 10014
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#217 Family Hotel in New York City
#218 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Four Points by Sheraton Manhattan SoHo Village 3.5*
Official Description (provided by the hotel):
In the heart of the trendy SoHo, Four Points by Sheraton Manhattan SoHo Village is surrounded by lots of great shops, eateries & clubs, and within minutes of the financial center and Little Italy. ... more   less 
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Also Known As:
4 Points By Sheraton Manhattan Soho Village
Four Points By Sheraton Manhattan Soho Village Hotel New York City
Sheraton New York City
Sheraton Manhattan Soho Village
New York City Sheraton
New York City Four Points

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