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“Chance of noisy neighbors: Very high!!!!” 2 of 5 stars
Review of Four Points by Sheraton Manhattan SoHo Village

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Four Points by Sheraton Manhattan SoHo Village
3.5 of 5 Hotel   |   66 Charlton Street, New York City, NY 10014 (Manhattan)   |  
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Ranked #271 of 451 hotels in New York City
Philadelphia, Pennsylvania
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
“Chance of noisy neighbors: Very high!!!!”
2 of 5 stars Reviewed March 25, 2013

Let me start by saying that my wife and I love this neighborhood. We are ok with the fact that this hotel is not in the prettiest section of the village, but it is very close walking distance to many great bars, restaurants, and west village attractions.

However, what I am not ok with is the noisy neighbors we had when we stayed in October. There was some sort of bachelor party in the room next to us that would stop making loud noises all night. The paper-thin walls and very tight hallways amplified the problem. Even on a quiet night, because the hallway is so small and doors so close, you can constantly hear your neighbors come and go (even if they try and be quiet).

What compounded our particular problem was the fact that we were staying on the Starwood preferred floor (i am a gold member) and despite complaining to management several times, the noise roared on unabated. To management's credit, they did tell them to keep it down, but they did not stop.

I booked the room with points and management offered me a partial refund. I called Starwood and got a complete refund of my points for that stay.

The moral is be warned: the chance of you hearing loud annoying noises is high.

Room Tip: If you are interested in sleeping through the night, ask for a corner room on the highest floor poss...
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio de Janeiro, RJ
Top Contributor
130 reviews 130 reviews
42 hotel reviews
Reviews in 56 cities Reviews in 56 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed March 25, 2013

This Four Points hotel suited us perfectly since we were hoping in staying in the SOHO area at a lower cost. The location was perfect but in an area that completely lacks in charm, but you are a few blocks away from the heart of SOHO. The staff is kind and gracious, very attentive to guest´s needs. The hotel itself has no character and lacks creature comforts. Our room was small and not very well thought out, our air-conditioner was a horror story in itself. It basically had two options of use, on and off. So either you freeze or you face the heat. And in all it was an OK experience, I can only recommend the location.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Truckee, California
Top Contributor
61 reviews 61 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 19, 2013

We stayed here for over a week and although this is not an overly-fancy hotel, there is absolutely nothing wrong with it. I’ve paid twice the amount for worse rooms in NYC. The rooms are decent-sized (for NYC) and clean and the service is really great. Seriously, the folks working there are professional and friendly and really do care about your stay – from the front desk folks to the cleaning ladies to the bartenders, etc. They often have happy hour snacks and the small (seats 8 or so) connected bar makes you feel at home (that is, if you have a bar at home). The gym is really small with 2 bikes, 1 treadmill and some barbells. There’s not much room in it but if you need a workout and are at all creative, it will suffice.

Downsides are that there are only 2 elevators and it’s slow going in the morning. Also, it’s in SOHO but the immediate surroundings are more business/commercial than residential so it’s dead on the weekends. That said, there’s plenty of action within walking distance.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Concord, Massachusetts
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 15, 2013

This Soho Hotel is a good value for the location. Rooms are compact but clean. What stands out is the staff that greet you when you arrive, particularly Elizabeth and Nicholas, and they greet you every time you come and go. Their warmth and helpfulness make this a great stay, and there are lots of fun small shops everywhere, as well as excellent restaurants.

Room Tip: Higher floors offer a better view and quiet.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 14, 2013

No complaints really. Friendly staff, quick & easy check in and check out, decent sized rooms with free bottled water (not sure if it was coz I was a SPG), good location near the 1 train and walking distance to West Village, Greenwich Village and main shopping areas of Soho and restaurants nearby.

Walls can be a little thin and you can occassionally hear people in the hallway but not enough to disrupt sleep. And I couldn't hear road traffic from my room which is a plus.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 14, 2013

We booked this hotel as a girls weekend with my niece and sister-in-law. We used Starwood Points planning on getting a regular room with 2 double beds. There were no rooms like that available at check-in so they bumped us to a suite. The room was big for Manhattan, there were 2 couches and large TV in the main room (pull out bed) and a king size bed in the bedroom. The hotel is sleak, clean and much exceeded my expectations of a Four Points. The lobby has a nice little fire place with couches, there is also a small bar for drinks and an italian restaurant on the property. We walked to delicious food and great shopping in swanky SoHo. Definitely will stay here again!

Room Tip: The suite we stayed in had amazing views, it was on the top floor with floor to ceiling windows. Gr...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CT
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2013

I stayed here a year ago, and have to say, it was definitely one of my favorite locations to be in when in the City. That said, I love SoHo, so if you want to be away from the 'center of it all' this is the place to be. The cons: the elevator for sure (but that is a common problem in the more 'boutique size' hotels in the City..just leave a few minutes extra time) and it wasn't the most soundproof, although I've stayed in much worse in that department. Pros: friendly staff, again...LOCATION!!...you can walk to Chelsea Market, Morimoto, Spice Market, not to mention, there are a lot of quick food options right around the corner. Also, there's that fabulous Sheraton bed, and my personal favorite, which could be a downside if you have small kids with you, but the windows open!! Might seem like a small thing to those who don't visit Manhattan often, but for those of you who know what I'm talking about you get it, right?!

All in all, great value, and I will definitely check prices here first before looking anywhere else.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Manhattan SoHo Village

Address: 66 Charlton Street, New York City, NY 10014
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#209 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Four Points by Sheraton Manhattan SoHo Village 3.5*
Official Description (provided by the hotel):
In the heart of the trendy SoHo, Four Points by Sheraton Manhattan SoHo Village is surrounded by lots of great shops, eateries & clubs, and within minutes of the financial center and Little Italy. ... more   less 
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Also Known As:
Four Points By Sheraton Manhattan Soho Village Hotel New York City
4 Points By Sheraton Manhattan Soho Village
Sheraton New York City
Sheraton Manhattan Soho Village
New York City Sheraton
New York City Four Points

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