I came to the DoubleTree to spend one night. When I entered the hotel, I realized I had left my phone in the cab I had just gotten out of. A solid 3 minutes had passed. The employee who I was talking to, Richard, immediately sprinted out the door, down the street, and around the corner. I have never seen anyone run that fast, especially in a vest and tie!! He came back a few minutes later with my phone in his hand. I was absolutely speechless. This hotel is clean and nice, but it is absolutely worth staying in because of the amazing staff! Thank you so much, Richard, for your outstanding service. You really went above and beyond your job description.
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- Also Known As:
- Wyndham New York City
- Wyndham Garden Hotel