This Doubletree was clean, well decorated and the staff is exceptionally friendly. I really need to give a "shout out" to a few of the employees that really made our stay great. Mario could greet you as you enter, a very nice gentleman. Todd and Jennifer went above and beyond to make our check in smooth and ensure all of our questions were anwered. And a true ray of sunshine on our cold trip was Clarita in the breakfast area. She went well beyond her responsibilities to make our mornings, not only enjoyable but a true pleasure. Go out of your way to meet her!
My only 2 complaints, and the reason for only giving a "very good" rating, were the room size and the ice machine. At 6'5", a double bed in a room with 12" between the walls and bed makes for a "cozy" stay. The rooms were always made up nicely and the maids were very friendly and always smiling. Ice machine recommendation, FIX the machines! They are located on every other floor and their production was minimal. This should be addressed immediately.
In spite of these very minor complaints I would definitely stay again!!
- Also Known As:
- Wyndham New York City
- Wyndham Garden Hotel
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