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“What a spot!!! Worth it for just the location.” 4 of 5 stars
Review of Doubletree By Hilton - Times Square South

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Doubletree By Hilton - Times Square South
4.0 of 5 Hotel   |   341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36) (Midtown)   |  
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Ranked #233 of 463 Hotels in New York City
NH
Top Contributor
304 reviews 304 reviews
58 hotel reviews
Reviews in 115 cities Reviews in 115 cities
393 helpful votes 393 helpful votes
“What a spot!!! Worth it for just the location.”
4 of 5 stars Reviewed May 31, 2013 via mobile

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Pros

Location - was directly across from the discount ticket booth so you can save hundreds by staying here as it is easy to get there early to get your place in line. It was in the heart of time square, everything is right there. The palace theatre is next door, the subways is outside your exit. It's about a good a spot as you could imagine for your nyc trip.

Rooms - this city stinks for a family trip over 4 people. No place will guarantee even 2 doubles for that matter. The doubletree has one big king, and one good size pullout. They will also rent you a roll in bed. Each room is a mini suite so the king is in its own room and jack and Jill bathroom. We found this room to be perfect! Had a little fridge and microwave as well.

Price - I got a room on a holiday weekend from Hotwire for 209. Almost anywhere decent was over 300. Would have paid 300!

Cons

Staff - most of the staff was great, however the street level security can drive you mad. I realize its necessary but they need to be friendlier. We showed up at 1:00 am to check in, of course we don't have hotel keys! I got irritated with the notion that I should have my reservations in my hand 1 step in the doorway. Anyhow be prepared and have your reservation in hand. Also be aware they card you every time you come back in.

Decor - the rooms were mostly up to date, there were some small bumps, such as the toilet being practically in the vanity. There is not much room. The tubs are a little old as well.

Store / bar - there was no store in the hotel for incidentals that I could see. The bar was empty every night. I like bars that are lively, especially in NYC. There is an excellent bar "the rum house" about 200 paces across the street which was a mix between a speakeasy throwback and Motown. They have very unusual drinks which I thought were fabulous. The staff seem there seem on or off but it was cool. Rates pretty high in NYC for nightlife.

Overall, great stay, would most definetly go back and will.

Couple helpful tips:

Download hail app: don't cancel once you commit or your have to pay

See a broadway show and use the discount ticket center across from the hotel. Annie was awesome!

Hotdog cart right outside the hotel is always the same guy, people walk 20 blocks for his hot dogs... They were excellent.

The metropolitan museum was the best.... Great for everyone all ages. All major museums in NYC are pay what you want. Meaning give them as little as 2$ and your in! The city cost us quite a bit so we were a little stingier in the museums :-). Be careful because you can easily get confused by the suggested charge and pay full admissions.

Eat pizza at johns of bleeker street in Greenwich village.... Best in NYC no kidding.

Look up street fairs, there's always one going and you can get all your soulvineers cheap.

Use nyc walking apps - they help a lot.

Subway for long distAnce travel, cab for shorter but non-walkable, unless your staying for a week then buy the unlimited metro and use the subway for everything.

Juniors is near the hotel, cheap family restaurant with self proclaimed best cheesecake in NYC. My wife agreed!

There is a store / deli about 150 paces directly across the street, beer and wine as well. Don't pay 4$ a bottle for water, hit there on your way back to the room.

Buy your ground zero memorial tickets online and print, you will save and hour and extra walking. Be prepared for the security, it's brutal. Whole thing will take 1.5 hrs minimum.



Good luck

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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851 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2013 via mobile

Right in the middle of all the excitement of Times Square. Great room for family of 4, booked room with Times Square view, and they put us on top floor - Amazing!! Bring your ear plugs and you will sleep great (comfy bed). We got soaked in a downpour, asked the desk if they had a fan we could borrow, 10 min later they delivered and we had dry shoes for the next day.

Stayed May 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludington, Michigan
Top Contributor
71 reviews 71 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 24, 2013

If you are attending an event at Javits, this is a great option. If you are sightseeing, it's in the middle of everything. Intimate size, clean & safe and great staff (especially Jennifer). The rooms are "New York size" but clean and comfortable. Good restaurant and bar and excellent staff.

Room Tip: Great location for conventions at Javits and walking distance to many landmarks.
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this review, June 7, 2013
MIRoadWarrior42, thank you so much for recognizing Jennifer! We make sure we share these great reviews with our entire team. They work very hard so your recognition means a lot, as it does to all of us that you took the time to write a review.
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Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 23, 2013 via mobile

We enjoyed our stay at this hotel. The staff were friendly and helpful. The rooms were a little small but thats what you expect in Nyc. the bed was really comfortable ( which is the most important thing)and rooms were clean. The locations were great as we were so close to penn staition

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2013

This was the perfect location. We could walk from Penn Station to the hotel. Subway access was also nearby, but we walked most places in the city from the hotel. Small rooms, but our stay was nice overall.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2013

We found the staff very friendly and helpful in giving information and directions. Location is excellent -easy walk to Times Square, close to Penn Station Amtrak and subway made it easy to get anywhere we wanted.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southwick, MA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2013

Excellent property in the heart of New York! The cookies are always great. We used the overnight parking and it was convenient located across the street. The cost was $40 for a 24 hour period. That is good for New York. We stored our bags at the hotel after check out so we could take advantage of the garage for 24 hours. Everything was great at the hotel. The rooms are very small which makes sense since real estate is at a premium in New York. Other hotels that I have stayed at in NYC have the same size standard rooms. It had everything we needed to spend the night. No complaints. We would go back in a heartbeat.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miriam S, Director of Sales at Doubletree By Hilton - Times Square South, responded to this review, May 21, 2013
Dear AricBryan,

Thank you very much for your recent review of our property. I am happy to see that you enjoyed our cookies and received great service from our team. We look forward to your return upon future trips to NYC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018 (Formerly Hotel 36)
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#46 Best Value Hotel in New York City
#142 Luxury Hotel in New York City
#166 Family Hotel in New York City
#198 Romantic Hotel in New York City
#202 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel

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