We were lucky enough to win a trip to NY and we got the great surprise of staying at the Morgans Hotel.
The location's almost perfect in the middle of Midtown near the Empire state Building and Grand Central Station.
The service is great everyone at the hotel is friendly and everyone always says hello to you.
The staff is always ready to help you with anything.
Brian did our checking in and was super friendly and efficient much like the young lady who did our airport shuttle reservations.
The room's clean.The bed is clean bedbugs free (pfew!)
The room was cleaned everyday with the hypoallergenic beddings and pillows requested before our arrival.
The room's small but enough to fit two people and great for new york standards the views are from the street and the library but quiet enough to shield from the streets and nearby constructions noises.
The continental breakfast was fresh and copious with a lot of choices in pastries and drinks in a quiet and modern atmosphere that is the Asia de Cuba restaurant.
The living room on the fourth floor is a great place to take a coffee or tea that are available all day and just relax from a full sightseeing day.
Overall a great hotel with a great service in a great location.
I really recommend this hotel for a first time visit in New York City.
When we go back to New York the Morgans Hotel will be our choice.
Thanks again for a great stay.

Morgans on Maddison Avenue was a wonderful surprise. Well appointed and very clean. All the staff were very friendly and efficient and any problem solved as soon as it was possible for staff to do so. Our rooms were very comfortable. Breakfast was delicious and plentiful and tea/coffee always available in the Living Room . It was a joy to come back to our room after a hard day's sightseeing.

We arrived at 10am on our first day obviously too early for our room to be ready but the staff were great looked after our luggage,and even invited us to take breakfast (no charge).This has never happened before at any hotel I've stayed at,some of which were far more expensive and nowhere near as good. The rooms were nice and although not massive were big enough for two.On our last day they again looked after our luggage and arranged a cab to take us tothe airport.I would definitely recommend this hotel for business or leisure travel the location and staff were great.

My ultimate favourite hotel in NY - and as great this time as always before! Some problems with the WLAN but the staff was most helpful. Such design! Such an experience! Also, do try the restaurant!